Niagara Wine Region Vacation Rentals

"Printer was broken and the night staff person's customer service was disappointing."

"The hotel was perfect for my small family. Clean, comfortable and lots of fun. The room was a really good size with lots of space! Everything was great. There’s a Boston Pizza on site and a Freshco next door. Very convenient location. Small suggestion would be to include some body soap and shampoo as there was only handsoap in the washroom. "

"We stayed for 2 nights in a garden view room on the 7th floor. The view was gorgeous and I feel we got the best of water, garden and city views. With Clifton hill right below, everything was walking distance and so convenient. The room was clean and comfortable and they provided a nice crib for our baby. The water pressure was strong and the bathroom had ample countertop space. Only thing was the washroom vent started to leak heavily on top of the toilet and even caused a water bubble in the ceiling. Maintenance came but said it was normal from AC drainage…and they didn’t do anything. Another issue was front desk and housekeeping were impossible to reach by phone. Otherwise, everything else was perfect for a quick weekend getaway"

"Great"

"The room was amazing. I would definitely book here again. I got the city view and it was awesome. The windows are very clean and the room was excellent. It has a luxurious feel. The staff was very friendly and the IHOP restaurant view on the 26th floor was breathtaking "

"The room was abive the garbage disposal room and "

"It’s not what you expect when you get there elevator don’t work it’s not the best experience I would say "

"They upgraded me to bigger room but its not comfortable and no bath towel."

"Stayed the same night it changed from Embassy Suites to Hyatt. Absolute disaster and so poorly planned. Needless to say Expedia nor embassy suites warned me."