Mount Earnslaw hotels from RM300

"Breakfast was good. Coffee was cold. Restaurant staff were terrible having arguments and rushing people through."

"Older, but clean space, felt more like a hostel. The shower had terrible water temperature and pressure. We stayed as a family of 5 for 2 days. If you are looking for a bed, small kitchen and toilet then it meets those needs. If you are looking for more space and some quiet it's not the best option. "

"Exceptionally clean, well laid out apartment. Great customer service, easy check in. Shuttle to and from the hotel, great add on."

"Nice hotel with a great view! Staff were lovely. Close to town. "

"Like the rooms and lighting etc managed via wall pad or app"

"Other than housekeeping and the very limited breakfast options. I was quite pleased with my visit"

"Sam-hotel manager There were unidentified insects on the bed, resulting in varying degrees of insect bites on both myself and a minor traveling with me, accompanied by widespread redness and swelling. I have requested a full refund through the third-party booking agency. Mosquito bites caused me to have an allergic reaction and experience pain all over my body. Please help me and my family apply for a full refund. It's unfair and arbitrary to insist there haven't been similar incidents before. No one knows what residual bacteria or insects my previous guests left in the room, or near the mattress and pillows. From my first afternoon nap after checking in, I started experiencing bites in different locations on my skin, including my ankles and arms, and it worsened over time. I took pictures at different times and on different days. It's clear that the redness and swelling at the bite sites increased, and the affected area expanded. I strongly suggest that your company, as a third party, negotiate with the hotel to clean the relevant parts of the room and agree to a full refund for our very unpleasant stay. The hotel's various excuses and justifications should not be used to harm the interests of your loyal customers, especially the protection of minors and women. It's worth noting that this wasn't mentioned before, but if possible, I also suggest that the hotel management repair the hot and cold water system in the shower room, because the water from the showerhead broken."

"Everything very nice - my only criticism was that at breakfast (if you had chosen an inclusive option) you could only choose between a tea or a juice - if you wanted one or the other you had to pay for it, this was the same with for example if you wanted an egg with your breakfast. That felt a bit mean. Otherwise a great stay."

"GREAT LOCATION, easy walk to Queenstown CBD taking in the scenic view along the way. LARGE SUITE ROOM with a bath as a bonus for the tired muscle from hiking. Our view didn't have a lake view, but the mountains and paraflying definitely made up for it. The huge bed was comfortable. And the clean room was supplied with cutlery and crockery for self-contained meals, if needed. There is a laundry for guest use a fully equipped gym. As well as a spa. The staff were very friendly and helpful. 10/10 stay. Will definitely be back"