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Hotel St Moritz, Queenstown - MGallery

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Primary image
Outdoor spa tub
Pool
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Hotel St Moritz, Queenstown - MGallery

UNESCO Sustainable Travel Pledge

Hotel St Moritz, Queenstown - MGallery

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
10-18 Brunswick Street, Queenstown, 9348

Explore the area

  • Popular LocationLake Wakatipu4 min walk
  • Popular LocationSkyline Gondola11 min walk
  • Popular LocationQueenstown Gardens13 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)10 min drive

Choose dates to view prices

About this area

Queenstown

Hotel St Moritz, Queenstown - MGallery is located in Queenstown City Centre, a neighbourhood in Queenstown, and is in the entertainment district and near the beach. Skyline Gondola and CaddyShack City Mini Golf are local attractions and those in the mood for shopping can visit Steamer Wharf and Creative Queenstown Arts & Crafts Market. Travelling with kids? Consider Kiwi and Birdlife Park and Queenstown Ice Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snow tubing.

What's nearby

  • Steamer Wharf - 4 min walk
  • Lake Wakatipu - 4 min walk
  • TSS Earnslaw Steamship - 5 min walk
  • Skyline Gondola - 11 min walk
  • Queenstown Gardens - 13 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 10 min drive

About this property

Hotel St Moritz, Queenstown - MGallery

Family-friendly Queenstown hotel in Queenstown City Centre, near Lake Wakatipu
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. All 142 rooms offer thoughtful touches such as espresso makers and pillow menus, as well as comforts such as premium bedding and down comforters. In-room free WiFi and 24-hour room service are standard, as are LCD TVs with cable channels.
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (NZD 35 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 7:00 AMโ€“10:30 AM on weekdays and 7:00 AMโ€“11 AM on weekends: NZD 39.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Fitness centre
  • Private picnics
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Romanian
  • Slovak
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2153 square feet)

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Restaurants on site

  • Lombardi Restaurant
  • Lombardi Bar

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

Due to COVID-19, this propertyโ€™s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 80.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 39.50 per person (approximately)
  • Covered self-parking fee: NZD 35 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmarkยฎ assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmarkยฎ

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 619 out of 994 reviews
5 - Excellent 62%
Rating 4 - Good. 270 out of 994 reviews
4 - Good 27%
Rating 3 - Okay. 73 out of 994 reviews
3 - Okay 7%
Rating 2 - Poor. 27 out of 994 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 994 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful welcoming hotel, cosy lobby, lovely friendly attentive staff and a great breakfast. Stunning view, spacious rooms and very eco conscious which is great to see.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the foyer as you walk in and the presentation.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Spotlessly clean, the staff were warm and welcoming and couldnt do enough for you. The breakfast was to die for. My only criticism is $35 a night for parking which is expensive compared to other hotels we have stayed at, but it wont stop us staying there again next time.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itโ€™s a great location, the room was well appointed and just as shown in the photos. The view from our room was amazing! We had a great stay - staff were welcoming and helpful and the breakfasts were amazing!
Stayed 3 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Superb views over Queenstown. Only drawback was loud 60s music always in the dining room/bar. Drove me nuits and went elsewhere . Asked staff to turn down volume which was done just a little. I didn't dine in the restaurant to listen to loud music.
Stayed 4 nights in Feb 2022