This place is small place by the beach. 15 to 30 units . 2 units occupied by us and another family. The facility is used as a embarcation for loading hundred plus people to small boats bound for snorkeling in the reefs. Very crowded, very noisy, very dirty. The lobby and the garden are full of people waiting for their boats. Upon arrival I checked with the front desk to change my 3 night booking to one night. I was told no problem. Next morning I tried to check out, I was told I have to deal with EXPEDIA. I called Expedia USA, international call. Expedia put me on hold and called the hotel after 10 minutes , I was told the number does not answer. I handed my cellphone to the front desk. The front desk said the decision is up to the booking manager in another facility. The decision was I have to pay for one more night $ 81 because I have to cancel 2 weeks prior. I booked the room one night before the stay. The room is less than one star , very basic, and spartan. It is probably worth $ 15.00. They made me pay $ 81/ night for 2 nights for a one night stay. The morning front desk girl was not forthcoming with information and gave me the runaround. RIP OFF Joint. I demand the 2nd night refund from Expedia. They should not put below standard hotels in their system. Unhelpful, dirty, and not worth for any amount of money. Expedia refund me $ 81 and get that refund from that horrible hotel. I am an avid traveler used to all sorts of condition. But this hotel is something else.…This place is small place by the beach. 15 to 30 units . 2 units occupied by us and another family. The facility is used as a embarcation for loading hundred plus people to small boats bound for snorkeling in the reefs. Very crowded, very noisy, very dirty. The lobby and the garden are full of people waiting for their boats. Upon arrival I checked with the front desk to change my 3 night booking to one night. I was told no problem. Next morning I tried to check out, I was told I have to deal with EXPEDIA. I called Expedia USA, international call. Expedia put me on hold and called the hotel after 10 minutes , I was told the number does not answer. I handed my cellphone to the front desk. The front desk said the decision is up to the booking manager in another facility. The decision was I have to pay for one more night $ 81 because I have to cancel 2 weeks prior. I booked the room one night before the stay. The room is less than one star , very basic, and spartan. It is probably worth $ 15.00. They made me pay $ 81/ night for 2 nights for a one night stay. The morning front desk girl was not forthcoming with information and gave me the runaround. RIP OFF Joint. I demand the 2nd night refund from Expedia. They should not put below standard hotels in their system. Unhelpful, dirty, and not worth for any amount of money. Expedia refund me $ 81 and get that refund from that horrible hotel. I am an avid traveler used to all sorts of condition. But this hotel is something else.

A verified traveller from Los Angeles stayed at Bluefins Resort

Posted 1 year ago

Bluefins Resort

Image for Shangri-La's Mactan Resort & Spa

Expedia Verified Review…

5 out of 5

This hotel was one of the best I have ever stayed at in all of my years of international travelling. I can't think of anything it was missing that made our stay wonderful. Great pool facility, staff would bring us towels and even clean our glasses! Great food at all restaurants throughout the resort. A series of pitch and put par 3's were great to introduce the game of golf to our daughter. The gym was well equip and lessons for kickboxing were fun also. The club room was enjoyed overnight with good drinks and canapés. Thank you Shangri-La Mactan Resort and Staff for a wonderful stay that we will never forget!…This hotel was one of the best I have ever stayed at in all of my years of international travelling. I can't think of anything it was missing that made our stay wonderful. Great pool facility, staff would bring us towels and even clean our glasses! Great food at all restaurants throughout the resort. A series of pitch and put par 3's were great to introduce the game of golf to our daughter. The gym was well equip and lessons for kickboxing were fun also. The club room was enjoyed overnight with good drinks and canapés. Thank you Shangri-La Mactan Resort and Staff for a wonderful stay that we will never forget!

A verified traveller stayed at Shangri-La's Mactan Resort & Spa

Posted 8 days ago

Shangri-La's Mactan Resort & Spa

Expedia Verified Review…

4 out of 5

I love the cleanliness in this hotel. It very accessible. I just hope they would put 4 pillows in the room so guests will not pay extra php50 for each pillow. And the check out time is too early 10:00am. 500 per hour if you want to extend. Food is basic but it's ok.…

A verified traveller from Cebu stayed at Toyoko Inn Cebu

Posted 12 days ago

Toyoko Inn Cebu

13575035-b12a-4640-8f6c-2f81beabc6b3f2129dc8-9353-4b83-9733-a9ee9e15ebb513575035-b12a-4640-8f6c-2f81beabc6b3706b5ad6-4098-4e3d-898a-fa20ef62042d

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