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Reviews of The Studio 18 Residences

2.5 out of 5
The Studio 18 Residences
18 General Capinpin St., San Antonio Village, Brgy. San Antonio, Pasig, Manila

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 50 reviews" "
Rating 8 - Good. 22 out of 50 reviews" "
Rating 6 - Okay. 10 out of 50 reviews" "
Rating 4 - Poor. 4 out of 50 reviews" "
Rating 2 - Terrible. 3 out of 50 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred, Queens Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent
Stayed 5 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with group
Work From Hotel
There's hot shower, liquid hand soap + shampoo & body soap. Toothbrush & paste, tissue and water are available. There's also refrigerator and cable tv. There's also a table with chair where you can work as well as good wifi. Ok to stay here while you're in WFH mode.
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Travelled with group
A Good Place To Stay
The overall experience is ok as this is the cheapest accessible hotel I was able to find when I booked. The room contains pretty much basic items you need and in case you need to buy anything, there are convenience stores nearby.
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Travelled with group
Good Place to Stay
The room was good but better with microwave oven. Overall, the stay was comfortable but a bit overpriced. The location is close to malls and convenience store.
Stayed 1 night in Dec 2021

6/10 Okay

graeme

Disliked: Amenities
did not have a microwave as per photos
Stayed 14 nights in Oct 2021
Response from admin on 19 Nov 2021
Hi Sir, we are sorry to disappoint you. Upon checking, you book us with no microwave. And you may ask our staff if you want. And also, all our photos are updated.

8/10 Good

RJ

Liked: Property conditions & facilities
No deposit needed plus relatively quiet surroundings. Quick and friendly service
Stayed 1 night in Jan 2020
Response from RJ Manarang on 6 Feb 2020
Good Day! Thank you very much for your review. We truly appreciate it. We do hope to see you again soon. Safe Travels!

4/10 Poor

Ester Maricar

Disliked: Staff & service
Inconvenient
The location was far from the village gate. They do not have iron, so I left the Hotel with crumpled dress😭😭😭
Stayed 1 night in Oct 2019
Response from RJ Manarang on 28 Oct 2019
Hi Ma'am, We are truly sorry for the inconvenience. Right now, we don't offer laundry and pressing services to our guests but we can refer you to nearby establishments who do. Our location provides the security that most of our guests looks for in a hotel in a city since we are centrally located inside the village. We do hope that your experience will not deter you from booking with us again. Safe travels!

8/10 Good

Verified traveller

Stayed 9 nights in Jun 2019
Response from Yorence Santiago on 7 Aug 2019
Dear Valued Guest, Greetings from The Studio 18! Thank you for choosing to stay with us. We hope to welcoming you back again soon. Sincerely, Yorence Santiago(Manager) & The Studio 18 Family :)

10/10 Excellent

Jessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked in just before midnight coz i reallt felt sick at the time and i couldnt drive home. I couldnt say anything much coz i only slept there up until 6 in the morning. But overall the room is big, 2 h20 bottles, bath kit, and sanitized slippers were provided and i slept well.
Stayed 1 night in Apr 2019

2/10 Terrible

CARL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Pleasant To Stay...
Address used in search is Ortigas Ctr but it’s inside San Antonio Village. Only found out after I paid and it’s non refundable! Otherwise I won’t use! Double bed looks like full size cuz I know very well the difference. AC unit sucks in our room, no AC in the hallway and no hot water shower! will not recommend this hotel due to luck of amenities and poor conditions! The only service they excel is getting be a Grab service to/from, but all the are sub par!
Stayed 10 nights in Apr 2019
Response from - Yorence Santiago (Manager) & The Studio 18 Famil on 23 Apr 2019
Dear Mr. CARL, Warm greetings from The Studio 18! Thank you very much for your feedback. We sincerely apologize for the inconvenience caused and we'll try our best to address your concerns. We will double check the information listed on our page to make sure that correct details are listed therein. We will also make sure to address all the issues you have encountered to offer better services. We hope that we could offer a better experience the next time you will decide to stay with us again. Have a wonderful day!

8/10 Good

Iris May Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Yorence Santiago on 1 Apr 2019
Dear Ms. Iris, Greetings from The Studio 18! Thank you for choosing to stay with us. We hope to welcoming you back again soon. Sincerely, Yorence Santiago(Manager) & The Studio 18 Family :)

2/10 Terrible

Tess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Yorence Santiago on 20 Apr 2018
Dear Ms. Tess Oliveros, Thank you for your comments. We are deeply sorry that you experienced inconvenience with the process of refund due to double booking online. We hope that we were able to address it properly. We hope to welcome you again at The Studio 18. Thank you. Sincerely, Yorence Santiago/Manager & The Studio 18 Family

8/10 Good

Char

Liked: Cleanliness, property conditions & facilities
Response from Yorence Santiago(Manager) & The Studio 18 Family on 26 Feb 2018
Dear Ms. Char Cabrera, Greetings from The Studio 18! Thank you for choosing to stay with us again. We are always glad to be of service and meet your expectations. We hope to welcoming you back soon. Sincerely, Yorence Santiago(Manager) & The Studio 18 Family :)

8/10 Good

Char

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Yorence Santiago (Manager) on 26 Feb 2018
Dear Ms. Char Cabrera, Greetings from The Studio 18! Thank you for choosing to stay with us and thank you very much for the positive feedback. We are glad to be of service and meet your expectations. We hope to welcoming you back again soon. Sincerely, Yorence Santiago(Manager) & The Studio 18 Family :)

10/10 Excellent

AJ, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple hotel
So far the experience is great and the staff is very accommodating.
Stayed 1 night in Jan 2018
Response from Yorence Santiago(Manager) on 27 Jan 2018
Dear Mr. AJ Villoria, Greetings from The Studio 18! Thank you for choosing to stay with us and thank you for the positive feedback. We are glad to be of service and meet your expectations. We hope to welcoming you back again soon. Sincerely, The Studio 18 Family :)

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a very tiring and fulfilling day, it was a restful stay in the hotel. Staff was very helpful and accommodating. Thank you.
Stayed 2 nights in Dec 2017
Response from Yorence Santiago(Manager) & The Studio 18 Family on 18 Jan 2018
Dear Ms. Jenny, Greetings from The Studio 18! Thank you for choosing to stay with us. We are glad to be of service and meet your expectations. We hope to welcoming you back again soon. Sincerely,

8/10 Good

R, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Location
If it were not for the staff's friendliness, i would have looked for another hotel instantly because of its location. Aurie and Anoe are very helpful. i still would go back to this place. Clean and homey.
Stayed 3 nights in Sep 2017

2/10 Terrible

Arnold

Disliked: Staff & service, room comfort
Not so good stay
We booked for a Deluxe Twin Room last Aug 26, 2017. We chose a more higher prized room at 2,004.00 expecting that it would be a better room with 2 double beds, when we arrived there were only 2 single beds. There were 5 of us so I complained to the staff and demand action. No manager on site, the staff said she texted the manager for appropriate action but until we checked out the next day, nothing has been done to correct the situation. We were all uncomfortable with the stay, very disappointed and unsatisfied. And another thing in the morning while we were still sleeping, a housekeeping staff just went into our room without letting us know and permission disturbing our sleep and surprising us, a somewhat lapse in security and safety. I would not come back again to stay in this hotel again. I wouldn't recommend it also. I suggest better find a much better hotel with much attentive and caring staff than this hotel, and also truthful on the rooms that they would provide. Paid for a Deluxe Twin room supposed to be with two double beds as described but got two single bedded room instead and no compensatory nor corrective action was made. I would never book for a room from this hotel again as their descriptions were deceiving. Charged to experience.
Stayed 1 night in Aug 2017

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very friendly and nice and very comfortable. I will come back.

8/10 Good

Steve, Davao City, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, Great Location, Comfortable Stay
This was the second time I have stayed at Studio 18. It is located close to major shopping and restaurants, not quite walking distance, but a short taxi ride. The location is Super Safe, being in a very good neighborhood, with its own guards on the gates and its own fire department. The only down side I would mention is that finding the gates, and the roads in the general vicinity, are a little confusing, but the hotel at least provides a map you can give to your taxi driver. The presentation of the hotel is that of a modest 2 star facility, but the rooms are in satisfactory condition, and things in the rooms, such as beds, tv, air con, closet space, bath room, are all fairly new and well maintained. The hotel staff is very accommodating, and available throughout the day and evening. Probably the best thing I can say is that this hotel is a very good value for its location, and will afford a practical visitor with comfort, quiet, and an overall pleasant stay.

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
OK for short stay
Overall, the experience was OK. I arrived late at night and it was difficult to find the place. Nothing around to eat because it is a residential area. The place is litterally 5 minutes away from a large avenue so it is possible to find eating options once you can see where you are in daylight. The room was OK, well furnished, maybe too much for the space. It looked crawded. Air con was quite noisy. Bed was decent and clean (but do not look under it). Cable TV had only a few channels. Acceptable internet. Basic bathroom but good shower. Breakfast: nice to have some options in the building althought he service starts late (7.30, apparently with some flexibility upon request). The quality of the food is average though. It is a good value for many, but I would not stay there for long stays.

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and comfy for a couple of days
It's a down to earth no frills hotel good for a couple of nights. Highly accessible amidst the traffic

8/10 Good

Gerry, Waukegan, IL

Liked: Cleanliness, staff & service, room comfort
Comfortable place
I would call this more of a managed residence than a hotel. Though the place was somewhat dated, it still is a comfortable place to get needed time to rest for the night. Access is a bit cumbersome, but, anyone would feel safe with everyone coming and out of the village where the hotel was located at is checked. One way in and the only way out, after 10 pm. And, the price is reasonable. It would be nice if an iron/ironing board, and hair drier is available at no extra charge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John Frey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet junior suite
We were upgraded to a junior suite which was really sweet. The only concern I have is the front desk rep during morning shift, she's kind of snobbish- no good mornings at all or something. It would be really nice if she would smile a little and talk more rather than looking at her PC all the time.

4/10 Poor

Leticia

Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient good and cleanliness also is okay

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Really happy with Studio 18, the standard rooms are affordable, comfortable and clean.

8/10 Good

Globe Trotter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Money
This is a very nice hotel for its star rating, probably deserves an extra star. It is in a safe and secure gated village. Convenient to Malls and Restaurants, staff very friendly and helpful. Inside the village are some rather nice, cheap local eateries too that are quite ok.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Value for Money in its category.
This is a small hotel which makes for a more personal and friendly service experience. It certainly far exceeds expectations considering the category it is listed under. The staff are mostly very friendly and helpful, the rooms are very clean and large. It is very convenient for surrounding shopping malls and restaurants and has a nice roof deck for breakfasts. It is not the Ritz, but it is far from a dump small . The only criticism may be that the young male cleaning staff tend to use the rooms as their group hangouts lounging on the guest beds in their dirty work clothes watching TV and using their mobile devices making for slow Internet issues on the local access point if they in a nearby room to you. If they were to sort this I would have made it 5 out of 5 and not 4 out of 5 for its category of hotel.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the food on the roofdeck was pretty good

10/10 Excellent

Nelson, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Good .. Convenient to the mall.

6/10 Okay

family man

Liked: Cleanliness, staff & service, room comfort
Clean hotel with amenities
clean hotel, soft and nice smelling pillows and with toiletries and water. However , hard to find location. There are so many One Ways.

10/10 Excellent

Jess, louisville, ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a great price
This was a wonderful place to stay. The room was clean and fresh every time we return from our touring. They had a great shower that gave good pressure and consistent temperature, also they gave you free soap and shampoo. Than there was the location, with it being so close to so many venues, it was easy to get great meals relatively easy. Also, now they're serving breakfast, so you don't have to hurry and rush of the building before you're ready.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Manila
Very clean. Great service. Neighborhood was very safe by Manila standards. Will absolutely stay again next time.

4/10 Poor

flora, brentwood ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as expected...
It was ok, not as pleased for the room, just had to use the none refundable reservation! Or else i could've move to a different one.

6/10 Okay

Georges

Liked: Cleanliness, staff & service, room comfort
Transit
Just good place for 1 night

8/10 Good

Gustav Borup, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel.
Located in San Antinio. which is a quiet neighborhood, not far from the Lopez Museum.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Over all its okay.
The room was nice and comfy but I found some small roaches in the comfort room.

8/10 Good

steve, Cagayan De Oro City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Budget Hotel in Pasig City
we spent 2 nights here while on business in Manila. hotel is located inside a walled gated subdivision, very, very safe, with strict security guards on the gate 24 hrs. hotel is a little difficult to find, even for taxi drivers, so be sure to carry the little map provided by hotel. rooms are small but well appointed, all that any business visitor would need. clean, no odor, all appointments are new. staff provides as much free bottled water, towels, free coffee, and toilet tissue that you need. convenience store within easy walking distance. staff on call 24 hrs. free wifi, but we didn't use it. we'll be sure to stay there again when in Pasig.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint was the internet which was not working most of the time we were there. But do understand that this was not the fault of the hotel as the problem was with the provider. The only other challenge was most of the gates going into the gated community (which by the way was great for our sense of security) were closed by 11 pm which meant a longer walk from anywhere in Ortigas to the only 2 24-hour gates.

6/10 Okay

Hubert, Hong Kong

Disliked: Cleanliness
Located in a maze, overall worth the money paid.
Hotel located in a residential area, which is a big area with 3~4 gate for entry, but after 11pm, only 1 gate open, and you need to walk all the way around the area to find the only open gate, very painful. Hotel is in average condition, size is good, air con is good, water is hot, just a bit of smell in the toilet, but overall acceptable..

10/10 Excellent

Vaishnavi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Mt.Pinatubo tour plan
Our stay here was very comfortable and satisfactory. Pro - It is located in a very convenient area, very close megamall and mainly to the pickup point (El Pueblo Mc Donald's) for Mt.Pinatubo trip we arranged through tripinas. Very helpful reception staff who arranged for cab for us in the middle of the night and guided us through the local areas. Room was spacious and self contained. Con - I am sure this is no big deal but after a 3 hrs flight and 1 hour in the traffic I din't find it very pleasant when the helper made us carry all the 4 bags while he walked bare handed ahead, to show us the room. He could have helped a bit.

10/10 Excellent

Jess, louisville, ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful hotel. Staff were courteous and room was cleaned on a daily bases. I will book again next time I'm in Manila

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay again.
My sister and friends stayed recently at the Studio 18 residences and were delighted with the same. Staff were helpful and the rooms very comfortable. The location was just right as they needed to access the sports complex nearby. The only drawback was the WiFi connection that was very poor in the rooms.

10/10 Excellent

RYOTA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で清潔です
Stayed 1 night in Jun 2022

6/10 Okay

jongpil

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Yorence Santiago (Manager) on 27 Jan 2018
Dear Mr. Jongpil Lim, Greetings from The Studio 18! Thank you for choosing to stay with us. We are glad that you found our check-in process quick. However, we would like to ask if you could tell us more about the room concern so we could address it properly. We hope to welcoming you back again soon. Sincerely, The Studio 18 Family

8/10 Good

ぽん, 九州

Liked: Cleanliness, property conditions & facilities, room comfort
静かで良いホテル。
値段的には、良いホテルでした。きれいだし、近くにモールもあり、食事も楽でした。 夜に付近を歩いても、安心でした。

8/10 Good

MYOUNGSIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Jan, Norway

Disliked: Staff & service
Not recommended
Hotel itself is ok. Comfortable beds. There is no service at all. Wouldn't even call taxi. The bad part about the outside area is that it's extremely hard to find after 10 pm cause most of the streets close the gates so you can't enter.One night was enough. Will not stay again.