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Overview of Sheraton Manila Bay

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPagcor Casino12 min walk
    Popular LocationPhilippine General Hospital13 min walk
    Popular LocationU.S. Embassy15 min walk
    AirportManila (MNL-Ninoy Aquino Intl.)27 min drive
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  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking, View

    Room amenities

    • 60 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Non Smoking, View
  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking, Bay View

    Room amenities

    • 51 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking, Bay View
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsExecutive Room, 2 Single Beds, Non Smoking

About this area

Manila

In the city centre, Sheraton Manila Bay is in Manila's Malate neighbourhood, an area with good shopping. Philippine General Hospital and San Agustin Church are notable landmarks, and the area's natural beauty can be seen at Rizal Park and Baywalk. Travelling with kids? Make time for Manila Ocean Park, or head to an event or a match at Cuneta Astrodome. Spend some time exploring the area's activities, including golfing.
Visit our Manila travel guide
Popular Location

What's nearby

  • Pagcor Casino - 12 min walk
  • Philippine General Hospital - 13 min walk
  • Rizal Park - 14 min walk
  • U.S. Embassy - 15 min walk
  • Central Bank of the Philippines - 17 min walk

Getting around

  • Manila Paco Station - 2 min drive
  • Pedro Gil LRT Station - 9 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.) - 27 min drive

Restaurants

  • Where to eat
  • Pacific Lounge – Ocean-view restaurant with a bar. Serves breakfast, lunch and dinner.

About this property

Sheraton Manila Bay

Family-friendly Manila hotel in Malate, walk to Robinson's Place
This hotel features 5 restaurants, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar and a coffee shop/café are on-site. All 236 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and DVD players are standard, as are LCD TVs with cable channels.
Sheraton Manila Bay offers 236 forms of accommodation with DVD players and minibars. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Manila hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: PHP 300 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 6 AM–10:30 AM on weekends: PHP 1250 for adults and PHP 625 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Filipino
  • Japanese

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lever door handles
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 16 March 2020 to 31 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 2152.5 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 1250 for adults and PHP 625 for children (approximately)
  • Airport shuttle fee: PHP 1150 per vehicle (one way)
  • Self-parking fee: PHP 300 per day
  • Rollaway bed fee: PHP 2152.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Manila Pacific
Manila Pan Pacific
Pacific Manila
Pan Pacific Hotel Manila
Pan Pacific Manila
Pan Pacific Manila Hotel Manila
Pan Pacific Manila Hotel
Sheraton Manila Bay Hotel
Sheraton Manila Bay Manila
Sheraton Manila Bay Hotel Manila

Frequently asked questions

Can I cancel my reservation for free at Sheraton Manila Bay and receive a full refund?
Yes, Sheraton Manila Bay offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Manila Bay cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Manila Bay have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sheraton Manila Bay pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Manila Bay?
Self-parking is available for PHP 300 per day.
What time is check-in at Sheraton Manila Bay?
Check-in is from 2:00 PM - midnight.
What time is check-out at Sheraton Manila Bay?
Checkout is at noon.
Does Sheraton Manila Bay provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PHP 1150 per vehicle, one way, applies.
Where is Sheraton Manila Bay located?
This family-friendly Manila hotel is located near the airport, within a 15-minute walk of Robinson's Place, Manila Bay and Rizal Park. U.S. Embassy and Baywalk are also within 15 minutes. Pedro Gil LRT Station is 9 minutes by foot and Quirino Avenue LRT Station is 12 minutes.
4.4
Excellent
5 - Excellent
546
4 - Good
361
3 - Okay
61
2 - Poor
18
1 - Terrible
14

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the hotel itself is pretty amazing. It’s a good walk around surrounding businesses. Cons: horrendous traffic (you will ultimately play dodge vehicles one way or the other), and crushing poverty.
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I have only praise for the Sheraton. 5 Star all the way
Stayed 4 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family staycations
The room was very nice and spacious. The staff were all friendly. We checked in on Dec 24, and there was a Christmas Eve mass at the 21st floor at 10pm. The food and amenities are all great. The hotel is near Robinsons Manila (a good 3min walk). We had a pleasant stay.
Stayed 2 nights in Dec 2019
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