Pros: I got the 2 extra pillows and a high floor room as per my request. Parking lots are ample outside the hotel. There are a lot of options for food around the hotel. There is a nice male staff who always open the door for guests going in/out of the hotel. The 4 storey hotel building is modern and looks quite new, with a lighted signage of the hotel’s name at the top of the roof which makes it easy to spot when you are driving/walking.
Cons: One other thing I requested for was a corner/quiet room, and I got the first room from the lift at the corridor? The WiFi was ‘down’, but the hotel staff did not inform us. The toilet floor was still wet when we checked at about 4 pm, which proved that housekeeping was just done not long ago, but the fixtures were still dusty and toilet countertop dirty with stains. Aircon is constantly at room temperature despite the fact that we have set it at 16 degrees, with max fan speed plus turbo.
Overall, the staffs and hotel condition are value for money, so only need to work on the room cleanliness and comfort.