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Hotel Sentral Melaka

Photo gallery for Hotel Sentral Melaka

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
In-room safe, desk, iron/ironing board, rollaway beds

Overview of Hotel Sentral Melaka

Hotel Sentral Melaka

3.0 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
No.20, Jalan Tun Sri Lanang, Malacca City, Malacca, 75100

Explore the area

  • Popular LocationKee Ann Food Street8 min walk
  • Popular LocationJonker Street Night Market17 min walk
  • Popular LocationA Famosa8 min drive
  • AirportMalacca (MKZ-Batu Berendam)14 min drive

Choose dates to view prices

About this area

Malacca City

Hotel Sentral Melaka is located in Pengkalan Rama Tengah, a neighbourhood in Malacca City. Jonker Street Night Market and The Shore Shopping Gallery are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Klebang Beach and Pantai Kundor. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting.

What's nearby

  • Putra Specialist Hospital - 3 min walk
  • Kee Ann Food Street - 8 min walk
  • The Shore Oceanarium - 9 min walk
  • Jonker Street Night Market - 17 min walk
  • A Famosa - 8 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 86 min drive

About this property

Hotel Sentral Melaka

3-star Malacca City hotel in Pengkalan Rama Tengah, near Jonker Street Night Market
This hotel features an outdoor pool, a restaurant and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Hotel Sentral Melaka offers 145 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

Languages spoken

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MYR 20 for adults and MYR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Sudut Selera

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 20 for adults and MYR 15 for children (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sentral Melaka
Hotel Sentral Melaka Malacca
Sentral Melaka
Sentral Melaka Malacca
Hotel Sentral Melaka Hotel
Hotel Sentral Melaka Malacca City
Hotel Sentral Melaka Hotel Malacca City

Overall score and ratings

3.4
Rating 5 - Excellent. 25 out of 247 reviews
5 - Excellent 10%
Rating 4 - Good. 103 out of 247 reviews
4 - Good 42%
Rating 3 - Okay. 75 out of 247 reviews
3 - Okay 30%
Rating 2 - Poor. 26 out of 247 reviews
2 - Poor 11%
Rating 1 - Terrible. 18 out of 247 reviews
1 - Terrible 7%

3.4/5

Cleanliness

3.4/5

Staff & service

2.7/5

Amenities

3.2/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the counter, rude impolite staff Rooms, the Dirtiest place I never seen in Malaysia... Please check the Review on Google for pictures Beds, old metallic springs broken Bed bugs!!! It was a nightmare. I needed to go public laundry to wash all my clothes and luggage before to bring them in to my place and wash again. Worry bring back bed bugs with me
Stayed 3 nights in Sep 2020

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
The parking was convenient. But we have to wait for half an hour during check in because the room hadn't done yet.
Stayed 1 night in Sep 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The toilet clogged and shower got problem..the toilet is not in the best condition..i was refused breakfast eventhough i booked breakfast for two person..
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Like - Nice staff Dislike - dirty rooms, floor, towel, and old pillow. Breakfast was ok, plate and egg is dirty
Stayed 2 nights in Jun 2020

1/5 Terrible

Stayed 1 night in Apr 2020