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The Rucksack Caratel

Photo gallery for The Rucksack Caratel

Garden Suite With Jacuzzi | View from room
Outdoor pool
Outdoor pool
Outdoor pool
Premier Deluxe Room, 1 King Bed, Garden View | View from room

Overview of The Rucksack Caratel

The Rucksack Caratel

3.0 star property

4.2/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
Map
107, Jalan Banda Kaba, Malacca City, 75000

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall5 min walk
  • Popular LocationA Famosa7 min walk
  • Popular LocationJonker Street Night Market11 min walk
  • AirportMalacca (MKZ-Batu Berendam)20 min drive

Room options

About this area

Malacca City

Located in Malacca City, The Rucksack Caratel is in the city centre. Kite Museum and Malacca Sultanate Palace Museum are cultural highlights, and some of the area's landmarks include Bukit China and The Stadthuys. Maritime Museum Muzium Samudera and Yong Chuan Tian Temple are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's quiet location.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 5 min walk
  • Malacca River - 5 min walk
  • A Famosa - 7 min walk
  • Red Square - 8 min walk
  • Jonker Street Night Market - 11 min walk

About this property

The Rucksack Caratel

3-star hotel located in Bandar Hilir
You can look forward to a terrace, a garden and a library at The Rucksack Caratel. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Coffee/tea in the lobby, smoke-free property and a lift
  • Concierge services and luggage storage
  • Guest reviews say good things about the pool and quiet location
Room features
All 26 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 85.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Rucksack Caratel Hotel Malacca
Rucksack Caratel Hotel
Rucksack Caratel Malacca
Rucksack Caratel
Rucksack Caratel Garden Wing Hotel Malacca
Rucksack Caratel Garden Wing Malacca
Rucksack Caratel Garden Wing
The Rucksack Caratel Hotel
The Rucksack Caratel Garden Wing
The Rucksack Caratel Malacca City
The Rucksack Caratel Hotel Malacca City

Frequently asked questions

Does The Rucksack Caratel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at on 3 Jan 2023 start from RMย 111.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Rucksack Caratel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Rucksack Caratel?

Self-parking is free at this property.

What time is check-in at The Rucksack Caratel?

Check-in is from 3:00 PM - 6:00 PM. After-hours check-in is not available.

What time is check-out at The Rucksack Caratel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Rucksack Caratel located?

Located in Bandar Hilir, this hotel is 0.2 mi (0.2 km) from Kite Museum and 0.5 mi (0.9 km) from Jonker Street Night Market. Bukit China and Independence Memorial are also within 5 minutes.

Can I cancel my reservation for free at The Rucksack Caratel and receive a full refund?

Yes, The Rucksack Caratel offers free cancellation on select room rates, because flexibility matters! Please refer to The Rucksack Caratel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 57 out of 150 reviews" "
" "5 - Excellent 38%
Rating 4 - Good. 73 out of 150 reviews" "
" "4 - Good 49%
Rating 3 - Okay. 15 out of 150 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 3 out of 150 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 2 out of 150 reviews" "
" "1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Sonia
Liked: Cleanliness
Good place to stay.
Stayed 1 night in Dec 2022

4/5 Good

Debbie
Liked: Cleanliness, amenities
Stayed 2 nights in Aug 2022

2/5 Poor

Chrisleen Lee
Overall stay was so so..wireless internet was very dissapoiting. There's no connection on the whole day on 2nd day. Highligted the issues twice, but still the same reult..no internet.
Stayed 2 nights in Mar 2022

5/5 Excellent

LUI
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location hotel
A good stay!
Stayed 2 nights in Nov 2021

4/5 Good

LUI
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Good stay!
Stayed 2 nights in Nov 2021

4/5 Good

Raj
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

4/5 Good

VC, Kuala Lumpur
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and it is worth the money that youโ€™re paying. The pool was closed due to RMCO, but it was still not that bad. However walking back from Jonker Street to the hotel at night can be a little scary, as the area is quite quiet and anything could happen....
Stayed 1 night in Aug 2020

5/5 Excellent

Carmen, PJ
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place Told the hubs that I will only return to this place every time I travel to Melaka
Stayed 1 night in Jul 2020

5/5 Excellent

ThirdyGalore, Singapore
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was indeed an experience. Staying in this hotel is an experience and I would like you guys to experience that. I love the design, the comfort and the friendly staffs of the hotel!
Stayed 1 night in Dec 2019

4/5 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping area and sightseeing places. The staffs are extremely friendly and attentive.
Stayed 2 nights in Oct 2019