1 bedroom, desk, soundproofing, iron/ironing board
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Reviews of Sun Inns Hotel Ayer Keroh

2.5 out of 5
Sun Inns Hotel Ayer Keroh
B11-B12, Jalan PKCAK 1, Pusat Komersial Cendana Ayer Keroh, Malacca City, Melaka

Reviews

6.2
Rating 10 - Excellent. 2 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 4 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

2.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Lim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, feel sandy on the floor. Worse still, there are dust or small black pieces on the beds everywhere. There are dust on bedframe too... The cleanliness quality has dropped significantly...
Stayed 1 night in Jan 2020

4/10 Poor

ronita

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Ng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
my blacklisted hotel
service very bad, no water for bath, no provid soap or tailot paper only asking
Stayed 1 night in Jan 2020

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service
You get what you pay for
No free water. When asked at the reception was told bottled water ran out of stock. Disappointing.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel area, rooms condition & cleanliness is totally out.
Stayed 1 night in Jun 2019

2/10 Terrible

Maheswaran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy rooms
The condition of the rooms were so lousy. Checked out immediately and unable to get my refund.
Stayed 1 night in Aug 2018
Response from Guna Sun Inns on 10 Oct 2018
Dear Mr Maheswaran, Thank you for your comment. Please allowed us to apologize for your inconvenience experienced during your stay with us. We have acknowledged & definitely will take serious action regarding this matter. Hope to see you again. Sincerely, Operation Manager

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Near to Ayer Keroh Exit, AEON Mall. The room was clean and comfortable but not suitable for claustrophobic individuals
Stayed 1 night in Aug 2018
Response from Guna Sun Inns on 10 Oct 2018
Dear Mr/Ms Sean, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us. Sincerely Operation Manager

8/10 Good

Narima, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with privacy
Stayed 3 nights in Jul 2018
Response from Haffiz Baharuddin on 25 Jul 2018
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Operation Manager

8/10 Good

Narima, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the hospital & shopping area
The room is clean and the bed is so comfortable. Nearby the hospital where I have to do some work there and when I want to go for shopping I can just walk or if too tired to walk, easy to call Grab or Uber driver.
Stayed 3 nights in Jan 2018
Response from hana on 11 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was clean and nice... peaceful environment... enjoyed... suitable for everyone...
Stayed 1 night in Dec 2017
Response from Operation Manager on 10 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Good

Nur, Malaysia

Liked: Cleanliness, property conditions & facilities
Good for those who only need an affordable room for rest and sleep. Check in was easy. Room was clean. LCD TV, electric kettle, hair dryer, aircond and water heater were good and working fine. Public car park a bit difficult to get a parking space 9-5 weekdays.
Response from Operation Manager on 10 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Free wifi,free parking, Nice location,near the location l need it
Response from Operation Manager on 10 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Good

HOW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort and cleaning room
Response from Operation Manager on 10 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

10/10 Excellent

Noreha

Stayed 1 night in Jan 2023

6/10 Okay

Mohd Shafiee

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

4/10 Poor

ramli

Disliked: Staff & service, property conditions & facilities, room comfort
Bilik sangat kecil tidak berpadan dengan harga

4/10 Poor

Noor hazrina, Kuala lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel baru
Hotel baru...ok lah...memuaskan juga...