Egyptian cotton sheets, down duvets, minibar, in-room safe

Reviews of Hallmark View Hotel

3 out of 5
Hallmark View Hotel
9830 Bukit Baru, Malacca City, Malacca

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 100 reviews" "
Rating 8 - Good. 35 out of 100 reviews" "
Rating 6 - Okay. 38 out of 100 reviews" "
Rating 4 - Poor. 6 out of 100 reviews" "
Rating 2 - Terrible. 4 out of 100 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nor Hamimah Mastor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room
Stayed 1 night in Jun 2023

6/10 Okay

SOON LIP

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient but facilities inside the room like air conditioning filled with dirt particles and dusty, wash basin was filthy on the edges..
Stayed 1 night in Oct 2022

6/10 Okay

shariman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2020

6/10 Okay

Ching Yen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 9 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from jojo on 13 Nov 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Anusia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 1 night in Oct 2018
Response from jojo on 16 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A market nearby! Provisions and good food!
It was a pleasant stay, nothing Great..
Stayed 3 nights in Aug 2018
Response from jojo on 10 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & good value for money
Generally, we had a good stay here. Clean hotel, comfort beds with adequate amenities including a hot & cold water dispenser on every floor. Just to note that the outer rooms with windows are smaller compared to the inner windowless rooms - so take your pick or rely on your luck of the draw (especially if they're fully occupied). Located 15-20 minutes drive away from the famous tourist spots, it's easy to get to if you have your own transportation and easily accessible from the PLUS north-south highway. To get an authentic taste of local fare, head to the bustling local food court & wet market especially in the mornings and weekends. It's just 5 minutes walk. Overall, this hotel offers value for money.
Stayed 1 night in Aug 2018
Response from jojo on 10 Oct 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from jojo on 9 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice staff at check-in desk
The staff at check-in desk were very nice. Location is near workshops so one around on the weekends. One block away there are several small restaurants.
Stayed 1 night in Jun 2018
Response from jojo on 2 Jul 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from jojo on 7 Jun 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Just Okay
Room is very comfort, but the breakfast only serve ala carte. Able to choose 2 dishes only.
Stayed 1 night in Apr 2018
Response from jojo on 12 May 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Pavithran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from jojo on 12 May 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MOHD RAZI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with reasonable price
Aircond should be improved
Response from jojo on 12 May 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

norsitah, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean.
It was comfortable to stay there. The room and bathroom were clean. Toiletries were provided. Not far from the hotel in Bukit Baru was food stalls which sell very tasty mee basah( wet noodles) and satay which starts business around 7pm
Stayed 1 night in Dec 2017
Response from jojo on 26 Jan 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

DERRICK CHEW

Liked: Staff & service, property conditions & facilities
Ok ok hotel
The AC can't make it and the room seem dusty! Overall still ok as I just need a place to sleep
Stayed 1 night in Jul 2017

2/10 Terrible

Sylvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience I could ever have in Melaka. Dirty bad The good thing that the WiFi is for free.
Stayed 3 nights in Oct 2017

8/10 Good

CHUAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

8/10 Good

DERRICK CHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good stay after all !!!
Will be better if the AC are much cooler. The rest are ok. Quiet environment. Family suite and its toilet are big.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
was a nice stay. just the Wi-Fi was slow
Stayed 4 nights in Jun 2017

4/10 Poor

Arjuna

Liked: Cleanliness
staff not frendly
staff not helping due to i book on line
Stayed 1 night in Jun 2017

8/10 Good

Jack, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for a reasonable price
Had a good time staying at this hotel, stayed in a King suit, room is clean and spacious, even got an iron with a board.Need to improve on the staff friendliness and the bathtub is not properly clean (water become yellow when filled in).

8/10 Good

Nadiah, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel value for money
I've booked for premier executive room. However, upon check in I was informed my booking has been made under double room by the staff. I was disappointed about this issue. The staff offered a downgrade of the room with refund of rm20 and maintain the inclusion of breakfast with the package. Although the difference just the bathtub and breakfast but i hope this should not happen again as I was already been charged for the fees.

10/10 Excellent

ammar, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is good 😊 Thanks 🙏 parking good 🚗 food is good 🥘 hotel room good 🏘 I like 👍

6/10 Okay

Ong

Liked: Cleanliness, staff & service
Overall a pleasant stay
We got a family suite and the room was big and spacious and comfortable for the 4 of us. There was a stale smell though and the room was a bit dusty when we first walked in but once we turned on the air cond we didnt notice the smell as much. The hot water and hair dryer doesn't really work but we didn't bother to inform reception as it was pretty refreshing to shower in cold water due to the hot weather. The staffs at reception were friendly and willing to help if we have any problems. Location was pretty good as it's near Sin Hoe Garden hawker ctr/market and there is a fruit store in front of the hotel as well as a 7/11 nearby. Overall we had a pleasant stay here.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food and the price is just Nice
The food and the price is just Nice BUT I'm DISSAPOINTED TO THE MANAGEMENT WHICH I ALREADY REQUEST FOR WINDOW ROOM, BUT THE STAFF SAID I'TS ALREADY FULL !!! I ALREADY PAID THE ROOM , SISTER !!!! AND I WANT A ROOM WITH ATTACHED WINDOW !!! YOU SHOULD AWARE ABOUT THIS !!!!

10/10 Excellent

Jewel, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort hotel
This hotel receive a late check in and it was very comfort me.

6/10 Okay

Rizal, KL

Okay. No traffic jam. Near food stations . Okay. No traffic jam. Near food stations

8/10 Good

selina, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location.
the location is very centralised. Easy excess to all parts of malacca.

10/10 Excellent

Prakaash, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel in the Heart of Malacca Town
The hotel service was excellent.It was at the Heart of Melaka town.Walking distance to all the tourist attractions.Room service was good.Bathroom was is a good shape.The shower head was giving abit of a problem.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

2/10 Terrible

Zul , Spore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of location town
Service is slow need to call 3 time for cleaning of room

10/10 Excellent

SgsR, Perak,MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and complete facilities room
It was a comfort stay and the room is complete with all your needs , it's worth the price paid.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Mr. Awan, KL

Liked: Staff & service
A good hotel with budget below RM80
I got RM 71 for a double room (without window) including breakfast per night. Consider good for single budget traveler

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuable for the money
Good parking & come with free breakfast!!~ only the water piping is a bit too loud & disturb sleeping condition, others are good!!~ will come back again!!~

8/10 Good

XIN YI

Liked: Cleanliness, property conditions & facilities, room comfort
Large family suite
It was great, the family suites was superb, very big and comfy. We will definitely come back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andy

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I have been staying in hallmark at so many place, this is the firs time i stay at hallmark view, i was up sad about they only a lot us with 1 room card as i im paying and staying for the most expensive room.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
First room was great, although not the bedding we booked for but was nice and spacious. Then the electricity went off and we were given a much smaller room where the air conditioning did not work. had no choice as it was late at night and thankfully was a one nighter. Was not compensated in any way for stay.

6/10 Okay

Pamesh kuma

Liked: Cleanliness, staff & service, property conditions & facilities
Location despite not being in town was pretty okay to travel. Family room was large and clean. Sadly, like mentioned in many reviews breakfast needs to be looked into.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Value for money
For a room below 100/night, i would say it is everything that we would expect of it. Pro's. 1. Quick service 2. Breakfast included 3. Cable tv 4. Free wifi 5. Good tosai joint in front of the hotel 6. Free newspaper at ur doorstep 7. Ample parking (maybe because its on weekdays) Con's 1. Leak in bathroom 2. Basin not clean 3. Soundproofing - u can hear the footsteps 4. Room size - small Overall is ok. Didnt spent much time in the hotel anyway.

10/10 Excellent

ade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

George, Klang

Liked: Staff & service
Normal stay
The price is cheap and the room is worthy to the price.

6/10 Okay

Alif ehsan, Petaling jaya

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Becareful if book room at night.
The rooms were full n we were transferred to another branch nearby. 1st i was very angry but then the manager talked to me nicely. I agreed.

2/10 Terrible

Ewe, Johor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon is not functioning well.uncomfortable staying. Qiute far from town.