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Reviews of Finess Basic Hotel

2.5 out of 5
Finess Basic Hotel
No 17, 17-1, 17-2, Jalan KL 3/8, Taman Kota Laksamana, Seksyen 3, Malacca City

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 111 reviews" "
Rating 8 - Good. 50 out of 111 reviews" "
Rating 6 - Okay. 19 out of 111 reviews" "
Rating 4 - Poor. 6 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ho

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Eslyn

Liked: Cleanliness, staff & service, property conditions & facilities
the toilet's design is simple and nice, there are many restaurants besides the hotel all are walking distance. you just have to walk around and choose the dining restaurant you want
Stayed 1 night in Jun 2023

10/10 Excellent

Ceara

Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very disappointing stay
I booked a so called superior room, for six (!) nights, but though I asked for a nice room based on my long stay, all I got was one that was very tiny, with dark grey walls, a small window, just one functional light bulb, with a rock hard bed, no international tv channels and a bathroom that turns into a wet room after showering. It is also very noisy, so for several nights inconsiderate guests kept me from sleeping. The location was fine. All together, I would stay away from this place
Stayed 6 nights in Jan 2023

10/10 Excellent

wei cheong allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located next to the famous Nancy Kitchen and a few other popular dining establishments and a popular bakery. staff is quietly efficient and friendly

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed is a bit hard but everything else was okay
Stayed 1 night in Sep 2022
Response from MANU on 19 Sept 2022
WELCOME AND THANK YOU

8/10 Good

Then

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2022
Response from MANIK on 8 Feb 2022
TQ..AND WELCOME

10/10 Excellent

Jye wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from MANIK on 8 Feb 2022
TQ AND WELCOME

10/10 Excellent

Ainnur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Chewan, Johor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice clean room. Good hospitality Staff very welcome
Stayed 1 night in Sep 2020
Response from MANU on 5 Oct 2020
THANK YOU AND WELCOME AGAIN

8/10 Good

kok soon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from RAJ on 9 Sept 2020
THANKS U..WEL COME

10/10 Excellent

Ainina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing overall
Stayed 2 nights in Jan 2020
Response from MANU on 5 Feb 2020
OKAY NOTED...

6/10 Okay

Muhamad

Travelled with partner
Liked: Cleanliness
Iron and hair dryer doesn't in the room. The Mattress not gentle as well. But i like the deco
Stayed 2 nights in Jan 2020
Response from manu on 28 Jan 2020
Thank you.Sir iron and dryer is in the front office to be shared among the rooms,and delivered upom request.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Cant perform my pray,that room was so tiny but expensive....different with previous hotel i stay,more cheaper and got a big room...
Stayed 2 nights in Dec 2019
Response from RAJ on 27 Dec 2019
THANKS...

8/10 Good

YEE LIN

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Tak provide minuman/water heater. Tilam pun keras
Stayed 2 nights in Dec 2019
Response from MANU on 20 Dec 2019
TQ,WE PROVIDE FREE DRINKING WATER EVERY FOOR FROM CUCKOO WATER DISPENSER.HOT AND COLD WATER.ALL ROOMS ARE FITTED WITH WATER HEATERS AND IF THE PILLOWS ARE HARD CAN REQUEST FOR CHANGE AT RECEPTION WHERE THERE 24 HRS STAFF STANDBY.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet design is classic and nice. There are foot message and spa provided in the hotel.
Stayed 2 nights in Dec 2019
Response from MANU on 18 Dec 2019
THANK YOU ,NOTED

6/10 Okay

Kal, KL

Travelled with partner
Liked: Cleanliness
The contemporary design and the easy parking access
Stayed 1 night in Dec 2019
Response from MANU on 12 Dec 2019
NOTED AND THANK YOU.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and the designs were fresh.
Stayed 2 nights in Nov 2019
Response from RAJ on 13 Nov 2019
THANKS FOR FEEDBACK....

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Aircond sound too loud , can’t sleep at night.
Stayed 1 night in Sep 2019
Response from RAj on 23 Sept 2019
WE ALREADY REPAIR...SORRY FOR THAT

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from RAJ on 23 Sept 2019
OKAY

4/10 Poor

Verified traveller

Disliked: Staff & service
Poor service and bad soundproof. Wont visit anymore.
Stayed 1 night in Aug 2019
Response from r on 3 Sept 2019
Please update us on the check in date. So we improve on your complaints.

8/10 Good

Farihan, Subang Jaya, Selangor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills no fuss hotel. Has a massage parlour attached to it which is kinda great to unwind. Affordable & conveniently close to town and local food such as Asam Pedas Claypot & Pak Putra Restaurant that serves amazing cheese nan
Stayed 1 night in Aug 2019
Response from R on 3 Sept 2019
Thank yoiu

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from RAJ on 23 Sept 2019
OKAY

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from RAJ on 23 Sept 2019
NOTED

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is overall basis budget hotel. Location is near amenities, jonker street.
Stayed 1 night in May 2019
Response from amy on 6 Jun 2019
HI , thanks for stay with us, we hope you enjoy stay in our hotel, please come again later

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from amy on 7 May 2019
Thank you for choosing our hotel, and for taking the time to write a review!

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Once i get in the room, it had an awful smell, we can't sleep well the whole night. Bed is rock hard and the bed sheet got some stains too. I cant find hairdryer in the room so that i had to ask from the reception. The entire hotel has only ONE hairdryer, i was asked to return once i finish use. Overall, my wife and I not enjoy the stay even just a single night. The only good was the location, is very near to Jonker Street.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs.
Stayed 1 night in Feb 2019

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Great basic hotel
Does what it says on the tin. Basic but stylish and staff very friendly. Room was a little too small for two backpackers and shower was just above the toilet - all quite compact. Little lizard in my room one night but he was just chilling out so not a big deal. One tip to hotel - keep maintenance/cleaning room doors shut - adds to overall appeal and look of hotel. Location excellent.
Stayed 2 nights in Feb 2019

8/10 Good

Leong

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel location is good
Stayed 1 night in Feb 2019

6/10 Okay

Chai, KL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel close to main road hence is very noisy especially night time, when motorcycle and car passed by. The bed is very hard, room is small, sound proof is bad. It has plenty of free parking. The hotel don't have lift and has two floor. If you have heavy luggage better option for other option.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good
The rooms was clean, service was good and the hotel location was strategic.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Service so so only
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little cramped though fits the purpose
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has all it needs to have. Good value for money. Would come again.
Stayed 1 night in Nov 2018

6/10 Okay

WEI LING

Liked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to jonker Street, overall is quite good. SST charge by government and another charge are excluded from the payment but not more than Rm10.
Stayed 1 night in Dec 2018

8/10 Good

Farid, Selangor, Malaysia

Liked: Cleanliness, staff & service
Ok for the price
Stayed 1 night in Nov 2018

8/10 Good

haryani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple room..friendly staff..worth the price..
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying.
The stay is amazing. The only down side is the door that has slight problems when opening it (which the people there gladly helped), and the sound proof is not good.
Stayed 1 night in Nov 2018

8/10 Good

MT, NS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good and we will come again in next visit.
Stayed 1 night in Nov 2018

8/10 Good

Dora, Kuala Lumpur , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff and facilities are good . It’s just the hotel is not as spacious as I thought. The room is only suitable for one or two person . They does not even have a place to put luggage. This part should be improve . Overall are good !
Stayed 3 nights in Nov 2018

10/10 Excellent

Cecelia, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small but quite comfortable. Everything is just nice.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Ena, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room was comfortable with good amenities.The staffs was very polite.Near to Jonker street any many other places in a walking distance.Worth the money and stay.
Stayed 2 nights in Oct 2018
Response from NAZMIE on 21 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from AMY on 21 Oct 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ice, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Friendly staff Cozy place Clean room
Stayed 1 night in Oct 2018
Response from AMT on 21 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

LUI

Liked: Cleanliness, staff & service, property conditions & facilities
A smelly hotel
very awkward smell... but overall is acceptable for the price below RM90...
Stayed 1 night in Oct 2018
Response from AMY on 21 Oct 2018
Thanks for staying with us. We appreciate your feedback!