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Management need to look in to their Check in counter as I have never experienced a long queue due to Check in at Hotel. I have been waiting for at least 45 min just to check in. This is a 5 stars hotel and this should never have happen. All I can say is that this is their Check in counter Manager ...
Good amenities and service. However, room decor and furnishing looks dated
We enjoyed our stay at galaxy..the water park is very good and can spend whole day there..
Everything is fantastic about this hotel - except for one thing - the return bus/shuttle from hotel to ferry is poor - there must be a better route to the ferry , to be in the shuttle for one hour , compared to 15mins from the ferry to hotel - where the route is superb , around the outside of the ...
Overall stay is good, just that when i check-out and the reception took quite a long time with the checking. As i was told that how come when i check-in and the reception collected HKD3500 as deposit from me, instead of HKD2500, which i already made a full payment earlier on. I heard the reception ...
The property is quiet and the rooms are big. The staff is wonderful!
The rooms are landscaped with amenities and the hotel's public Spaces as well as the restaurant are unforgettable
Rooms were spacious and hotel staff were helpful :)
Beautiful place at a reasonable price within the area. hotel is about 5-10 minutes walk from sands cotai where the shuttle service to various locations will drop you off at. Will stay at this hotel again if I travel back to Macao.
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