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Egyptian cotton sheets, premium bedding, pillow top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow top beds, in-room safe

Guest reviews

4.1/5 Very good
893 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

AirportLondon (LHR-Heathrow)12 min drive
Popular LocationTwickenham Stadium19 min drive
Popular LocationWestfield London Shopping Centre25 min drive
Popular LocationWembley Stadium26 min drive

Choose dates to view prices

  • King Room with Sofa Bed

    4.2/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsKing Room with Sofa Bed
  • King Room

    3.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsKing Room
  • Twin Room (Sofa Bed)

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsTwin Room (Sofa Bed)
  • Twin Room

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsTwin Room
  • Room, 1 King Bed with Sofa bed (High Floor)

    4.1/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed with Sofa bed (High Floor)
  • King Suite

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsKing Suite
  • Twin Room (High Floor)

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsTwin Room (High Floor)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hayes

Hyatt Place West London Hayes is located near the boardwalk and in an area with great airport proximity. Hampton Court and Eventim Apollo are cultural highlights, and travellers looking to shop may want to visit Westfield London Shopping Centre and Kensington High Street. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or SSE Arena, Wembley. Spend some time exploring the area's activities, including outlet shopping.

Visit our Hayes travel guide
Map
Popular Location

What's nearby

  • Twickenham Stadium - 19 min drive
  • Westfield London Shopping Centre - 25 min drive
  • Wembley Stadium - 26 min drive
  • Hampton Court Palace - 30 min drive
  • Kensington Palace - 41 min drive

Getting around

  • Southall Station - 4 min drive
  • Northolt Underground Station - 6 min drive
  • London (LHR-Heathrow) - 12 min drive

Restaurants

  • Where to eat
  • Gallery Cafe – Restaurant offering international cuisine. Serves breakfast, dinner and light fare daily. Kids' menu available.
  • Coffee to Cocktails Bar – Open daily.
  • 24/7 Gallery Market – Bar offering Modern European cuisine. Serves light fare daily. Open 24 hours.

About this property

Hyatt Place West London Hayes

Family-friendly Hayes hotel in Hillingdon with restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 170 rooms feature comforts such as pillowtop beds and Egyptian cotton sheets, while conveniences include fridges and coffee makers. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find complimentary wireless Internet access and free newspapers.
Hyatt Place West London Hayes offers 170 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch Flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

This Hayes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of GBAC STAR - Hyatt
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch and dinner
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: GBP 13 per night
  • Electric car charging station

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–10:00 AM: GBP 13.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • Chinese
  • Czech
  • English
  • Estonian
  • French
  • German
  • Greek
  • Hindi
  • Italian
  • Japanese
  • Lithuanian
  • Macedonian
  • Portuguese
  • Russian
  • Serbian
  • Spanish
  • Ukranian

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (2067 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 13.50 per person (approximately)
  • Self-parking fee: GBP 13 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of GBAC STAR - Hyatt guidelines.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Hyatt Place West London Hayes and receive a full refund?
Yes, Hyatt Place West London Hayes offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place West London Hayes cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for GBP 13 per night.
What time is check-in at Hyatt Place West London Hayes?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hyatt Place West London Hayes?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located near the airport, this family-friendly hotel is within 12 mi (20 km) of Twickenham Stadium, Hampton Court and Westfield London Shopping Centre. Kensington High Street and Queensway are also within 12 miles (20 km). Southall Station is 24 minutes by foot.

Guest reviews

Overall score and ratings for Hyatt Place West London Hayes

4.1
Very good
5 - Excellent
386
4 - Good
316
3 - Okay
91
2 - Mediocre
55
1 - Poor
45
4.3
Cleanliness
4.1
Service and Staff
3.8
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!

I have stayed here before and was very impressed with with this hotel. On this occasion they went "above and beyond" to make my stay as comfortable as possible during the coronavirus pandemic. (As a key worker, I still had to work). Whilst the restaurant was closed, I was provided with coffee, pastries and fruit for breakfast to eat in my room. I was also given a bottle of water and a sandwich for lunch! The staff here are excellent, but a special mention must be made for Adil? on reception who was superb.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I have to say a big thanks to all the receptionists in the hotel. They were so nice and helpful. Especially Zane, she is always smiling and try to give the best to her customer and all her colleagues as well. I stayed there for more than 20days, very happy

Stayed 4 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nice location close to restaurants, airport . Clean. Breakfast is not bad, gym is nice

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Excellent!

    Really nice hotel with exceptionally helpful people. The buffet at breakfast is excellent.

    Stayed 5 nights in Mar 2020