We stayed at The Sun & Spa in 2019/2020 and enjoyed the hotel, this time around 2022/2023 the hotel has become more rundown, definitely not as clean as before, breakfast not as good, with very little choice, everyday the same food, some rooms had large amounts of people in them. Kids in the pool at 7am in the morning, sometimes before this screaming, shouting etc when pool was meant to be closed to later in morning. Bar not manned, and not very well stocked with drinks.
It was sad to see as we really enjoyed The Sun & Spa previously and that’s why we returned this year, but unfortunately we will try different hotel for our next stay in Bali.
Plus side, our bed and pillows were super comfortable and the room was clean.