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Swiss-Belhotel Rainforest - CHSE Certified

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Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Grand Room (Deluxe) | Balcony
Junior Suite | View from room

Overview of Swiss-Belhotel Rainforest - CHSE Certified

Swiss-Belhotel Rainforest - CHSE Certified

4-star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl. Sunset Road No. 101, Kuta, Bali, 80361

Explore the area

  • Popular LocationKrisna9 min walk
  • Popular LocationSiloam Hospitals12 min walk
  • Popular LocationChef Dean Cooking Class12 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)18 min drive

Room options

About this area

Kuta

Located near the beach, Swiss-Belhotel Rainforest - CHSE Certified is in Sunset Road, a neighbourhood in Kuta. Travellers who have shopping on the agenda can visit Kuta Galeria Shopping Arcade and Krisna. Waterbom Bali and Splash Waterpark Bali are also worth visiting.

What's nearby

  • Kuta Galeria Shopping Arcade - 7 min walk
  • Krisna - 9 min walk
  • Swiss Consulate - 10 min walk
  • Siloam Hospitals - 12 min walk
  • Chef Dean Cooking Class - 12 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 16 min drive

About this property

Swiss-Belhotel Rainforest - CHSE Certified

4-star hotel in the heart of Sunset Road
Take advantage of a round-trip airport shuttle, a poolside bar and a terrace at Swiss-Belhotel Rainforest - CHSE Certified. Indulge in a manicure/pedicure, a facial and a body treatment at the on-site spa. The on-site restaurant, The Oak Restaurant, features Indonesian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle and a ballroom
  • A front desk safe, free newspapers and meeting rooms
  • Guest reviews say good things about the helpful staff
Room features
All 161 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as Laptop workspace and air conditioning.
More conveniences in all rooms include:
  • In-room massages, slippers and sound-insulated walls
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“11 AM: IDR 120000 for adults and IDR 60000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Oak Restaurant
  • Lobby Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 12:30 AM - 1:30 PM
Early check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between noon and 2:00 PM
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 120000 for adults and IDR 60000 for children (approximately)
  • Airport shuttle fee: IDR 150000 per vehicle (one way)
  • Late check-in fee: 50 per cent of room rate for check-in between noon and 2:00 PM
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Rainforest Hotel Legian
Swiss-Belhotel Rainforest Legian
Swiss-Belhotel Rainforest Hotel Kuta
Swiss-Belhotel Rainforest Hotel
Swiss-Belhotel Rainforest Kuta
Swiss-Belhotel Rainforest
Swiss-Belhotel Rainforest Bali/Kuta
Swiss Belhotel Rainforest
Swiss Belhotel Rainforest CHSE Certified
Swiss-Belhotel Rainforest - CHSE Certified Kuta
Swiss-Belhotel Rainforest - CHSE Certified Hotel
Swiss-Belhotel Rainforest - CHSE Certified Hotel Kuta

Frequently asked questions

Does Swiss-Belhotel Rainforest - CHSE Certified have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at on 15 Oct 2022 start from RMย 95.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Belhotel Rainforest - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Rainforest - CHSE Certified?

Self-parking and valet parking are free at this property.

What time is check-in at Swiss-Belhotel Rainforest - CHSE Certified?

Check-in is from 12:30 AM - 1:30 PM. Late check-in is available from noon to 2:00 PM for a fee of 50%.

What time is check-out at Swiss-Belhotel Rainforest - CHSE Certified?

Checkout is at noon.

Does Swiss-Belhotel Rainforest - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is Swiss-Belhotel Rainforest - CHSE Certified located?

Located in Sunset Road, this spa hotel is within a 10-minute walk of Kuta Galeria Shopping Arcade and Krisna. Swiss Consulate and Siloam Hospitals are also within 15 minutes.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 62 out of 227 reviews
5 - Excellent 27%
Rating 4 - Good. 117 out of 227 reviews
4 - Good 52%
Rating 3 - Okay. 33 out of 227 reviews
3 - Okay 15%
Rating 2 - Poor. 9 out of 227 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 227 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

GARY
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice place Great rooms we had Good value I enjoyed my stay there
Stayed 1 night in May 2021

4/5 Good

Verified traveller
Liked: Staff & service, room comfort
Like grandparents, sweet but outdated
The best thing about the hotel is the friendly staff that always greets you with a smile. Aside from that, the place needs a โ€œfaceliftโ€ and I personally didnโ€™t love the location as I couldnโ€™t easily walk around. Itโ€™s easier if you rent a scooter or grab everywhere though. Overall, I had a great treatment and I canโ€™t really complain.
View of the reception
Behind the reception
I got a room upgrade due to some issues in the previous one
Stayed 9 nights in Feb 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

3/5 Okay

Verified traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is rated as a 4 star venue, it is not maybe 2.5 rooms are in poor condition, furniture badly in need of repairs and re-painting, bathroom shower needs good clean. No toiletries except soap and toothbrush, only 2 towels no faces or hand towels. Companion shows safe in room and bathrobes not in room Pool area no atmosphere only 2 set of chairs and about 6 bean bags Front desk staff very good always remembered name and booked taxis. Food was OK did not have breakfast so can not comment. Noisy rooms when furniture is moved around in rooms each side or above. Stayed at other Swissbel Resorts will not stay at this one again. Recommend they provide arm chairs in rooms as only one desk chair is provided
Stayed 1 night in Sep 2019

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

4/5 Good

Verified traveller
Stayed 4 nights in Jul 2019

5/5 Excellent

Mish
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
I had a lovely stay at the rainforest, itโ€™s and absolutely stunning lush setting in a very convenient locations. Whilst having lunch at the Bule Bar, the owner was with a photography crew taking promo pictures. As I was in the background, he offered me a complimentary spa treatment. I returned to my room later in the day to a hand writer note and business card with the offer. Such a lovely gesture and the massage was absolute heaven. I will most definitely be returning.
Stayed 1 night in Jun 2019

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

4/5 Good

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service
Quiet but a little dark in placesbasically for Indonesian people
Stayed 2 nights in Mar 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very nice receptionist so please be patient with them, they are out there trying to give us the best service. Good security as well.
Stayed 4 nights in Dec 2018