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Grand Istana Rama Hotel - CHSE Certified

Photo gallery for Grand Istana Rama Hotel - CHSE Certified

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Grand Istana Rama Hotel - CHSE Certified

Grand Istana Rama Hotel - CHSE Certified

4.0 star property

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl. Pantai Kuta, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach1 min walk
  • Popular LocationLegian Beach9 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)23 min drive
  • Popular LocationSanur Beach37 min drive

Choose dates to view prices

About this area

Kuta

Located near the beach, Grand Istana Rama Hotel - CHSE Certified is in Downtown Kuta, a neighbourhood in Kuta with good shopping. The area's natural beauty can be seen at Kuta Beach and Legian Beach. Waterbom Bali and Circus Waterpark are also worth visiting. Take the opportunity to explore the area for water adventures such as surfing/boogie boarding.

What's nearby

  • Kuta Beach - 1 min walk
  • Poppies Lane II - 2 min walk
  • Beachwalk Shopping Center - 7 min walk
  • Legian Beach - 9 min drive
  • Sanur Beach - 37 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 28 min drive

About this property

Grand Istana Rama Hotel - CHSE Certified

4-star beach hotel with a full-service spa
At Grand Istana Rama Hotel - CHSE Certified, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Grand Istana Rama Hotel - CHSE Certified offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SAILA SPA has 1 treatment room. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages spoken

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 7 AM to 9 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AMโ€“9 AM: IDR 125000 for adults and IDR 62500 for children
  • 1 restaurant
  • 1 swim-up bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Samudera All Day Dining
  • Ayodya Pool Bar
  • 69 Bar

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and older
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for IDR 350000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: IDR 125000 for adults and IDR 62500 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Istana
Grand Istana Hotel
Grand Istana Rama
Grand Istana Rama Hotel
Grand Istana Rama Hotel Kuta
Grand Istana Rama Kuta
Grand Rama Hotel
Grand Rama Istana Hotel
Hotel Grand Istana Rama
Rama Grand
Grand Istana Rama Hotel Bali Kuta
Grand Istana Rama Hotel
Istana Rama Chse Certified
Grand Istana Rama Hotel CHSE Certified
Grand Istana Rama Hotel - CHSE Certified Kuta

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 215 out of 766 reviews
5 - Excellent 28%
Rating 4 - Good. 328 out of 766 reviews
4 - Good 43%
Rating 3 - Okay. 157 out of 766 reviews
3 - Okay 20%
Rating 2 - Poor. 37 out of 766 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 766 reviews
1 - Terrible 4%

3.8/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved how kind the employees were! We had a late flight so booked for the night and they scheduled a taxi out for us. Our flight got cancelled and we returned and they gave us our room back to sleep in at 1am no questions asked. Then they let us store our bags the next day. Great people here!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is great. Across the road from the beach and next door to Beachwalk shopping mall.
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Grand Istana Rama Hotel. From the very central location to the friendly staff, gorgeous gardens, great immenities, and THAT pool! We would definitely stay there again and already making plans.
Stayed 9 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great friendly staff, nice size room, really well looked after gardens. Only thing that was inconvenient, was the renovation work that was going on, especially around the pool area.
Stayed 14 nights in Apr 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It looks very authentic Bali. It's not new or contemporary, but it is good enough for an affordable stay. The buffet breakfast is not bad, and the beach is just a short walk across the street. Very friendly and accommodating staff.
Stayed 7 nights in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently good
Been here before. Consistently good. Staff no fuss and helpful. Room great, perhaps a bit tired but not a negative. Love the pool. Breakfast average - virtually no choice of quality fruit. Tried the spa treatment and massage was very good, superior to many other massages. Great location.Will come again.
Stayed 5 nights in Mar 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Beautiful place right across the street from Kuta Beach. You can hear the waves crashing from your balcony. The staff was very polite, as is the Asian way. Great buffet breakfast to start the day. Surfing lessons and rental boards available all along the beach. Easy walking to numerous other establishments. I will book here again if I return.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, friendly staff but disliked the heat of the water in the pool as it was too hot.
Stayed 5 nights in Mar 2020

3/5 Okay

Travelled with partner, Travelled with group
Everything was just okay. The breakfast was ok. The staff were ok. Only thing is originally we got a room on the 2nd floor. That room was dated and dingy. The shower didnโ€™t turn hot and the door actually looked like it was about to snap. I could have easily shoulder bumped it open. We asked to change and we had to pay to upgrade... which is fine I suppose even though the hotel was basically empty... and somehow the price to upgrade was negotiable?????? Interesting. Swim up bar had a decent menu. Good maid staff. Pool very hot but clean.
Stayed 3 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020