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Reviews of Nuevo Boutique Hotel

3 out of 5
Nuevo Boutique Hotel
50 Jalan Biola 33/1, 40350 Shah Alam, 50, Shah Alam, Selangor

Reviews

6.2
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 4 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from -The Management- on 9 Nov 2018
Dear guest, thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate your expectation in your recent visit. Looking forward to see you again in the near future. Best regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2018
Response from The Management on 29 Aug 2018
Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards,

2/10 Terrible

affendi

Disliked: Staff & service
bad
booked and confirmed payment but hotel staff give away room to other.
Stayed 1 night in Nov 2017
Dear Guest, thank you for taking the time to review your stay with us. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-

10/10 Excellent

Wan Hafiy, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Budget Hotel
I like it there, comfortable and cozy. New building with very nice and friendly staff. Very responsible security guard which makes me feel secure regarding the car parks there. I will definitely stay there again when I come to Shah Alam.

6/10 Okay

Verified traveller

Cosy family sized room. Good service but no facilities in the surrounding area i.e. restaurant, shops
Response from The Management on 27 Feb 2017
Dear Guest, Thank you for your positive comments and we pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay and we will try our best to rectify the situation. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-

6/10 Okay

sani

Liked: Cleanliness, staff & service
the hotel located in industry area, need to drive about 10 minute to go to the nearest shop lot..the morning staff were nice and helpful..
Response from General Manager on 4 Feb 2017
Dear Guest, Thank you for your positive comments and we pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay and we will try our best to rectify the situation. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-

4/10 Poor

lung sing

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
stuff was friendly but the room to room distance was too near...been wake up few times by the neighbour...can heard his/her alarm and the water sound from the toilet..
Response from General Manager on 2 Dec 2016
Dear Guest, Please accept our sincere apologies to caused you in such unpleasant experience. Your comment had been highlighted to the hotel's management accordingly. The Management

8/10 Good

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Miklos

Liked: Cleanliness, staff & service
Good price and comfort ok
Rather fair but far away from restaurants. This hotel should offer a list of restaurant partners to order and deliver meals at the hotel itself. No breakfast but it seems this is common on Malaysia as people go to restaurants even for breakfast.
Stayed 3 nights in Sep 2018
Response from -The Management- on 9 Nov 2018
Dear guest, thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate your expectation in your recent visit. Looking forward to see you again in the near future. Best regards,