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e.City Hotel at OneCity

Photo gallery for e.City Hotel at OneCity

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Standard Twin Room | In-room safe, free WiFi
Standard Double Room | In-room safe, free WiFi

Overview of e.City Hotel at OneCity

e.City Hotel at OneCity

4-star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
Skypark One City Jalan USJ 25/1, Subang Jaya, Selangor, 47650

Explore the area

  • Popular LocationINTI International College Subang9 min drive
  • Popular LocationHospital Pusat Perubatan Sunway11 min drive
  • Popular LocationSunway University16 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)28 min drive

Room options

About this area

Subang Jaya

E.City Hotel at OneCity is located in Subang Jaya. Kelana Jaya Lake Park and Malaysia Agro Exposition Park Serdang reflect the area's natural beauty and area attractions include Berjaya Times Square and Farm In The City. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Shah Alam Stadium.

What's nearby

  • INTI International College Subang - 9 min drive
  • Pinnacle Sunway - 10 min drive
  • Hospital Pusat Perubatan Sunway - 11 min drive
  • Sunway University - 16 min drive
  • Sunway Pyramid Mall - 21 min drive

Getting around

  • Kuala Lumpur Shah Alam KTM Komuter Station - 10 min drive
  • USJ 21 Station - 15 min walk
  • Kuala Lumpur International Airport (KUL) - 28 min drive

About this property

e.City Hotel at OneCity

4-star hotel
A rooftop terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at e.City Hotel at OneCity. Be sure to enjoy a meal at SKY 360, the on-site restaurant. In addition to a fitness centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free newspapers, luggage storage and a 24-hour front desk
  • A lift, ATM/banking services and tour/ticket information
  • Concierge services and a front desk safe
Room features
All guest rooms at e.City Hotel at OneCity feature comforts, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping and phones

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • SKY 360
  • Sky Pool
  • Boardroom

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Phone
  • Safe

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Policies

Check-in

86% of travellers were happy with check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is a MYR 250 penalty charge for guests who smoke in the guestrooms.

Property is also known as

e.City Hotel OneCity Subang Jaya
e.City Hotel OneCity
e.City OneCity Subang Jaya
e.City Hotel at OneCity Hotel
e.City Hotel at OneCity Subang Jaya
e.City Hotel at OneCity Hotel Subang Jaya

Frequently asked questions

Does e.City Hotel at OneCity have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 6 Oct 2022 start from RMย 193.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is e.City Hotel at OneCity pet-friendly?

No, pets are not allowed at this property.

What time is check-in at e.City Hotel at OneCity?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at e.City Hotel at OneCity?

Checkout is at noon.

Where is e.City Hotel at OneCity located?

Situated in Subang Jaya, this hotel is within 6 miles (10 km) of Taylor's College, Sunway University and Subang Parade. Hospital Pusat Perubatan Sunway and Empire Shopping Gallery are also within 6 miles (10 km). USJ 21 Station is 15 minutes by foot.

Can I cancel my reservation for free at e.City Hotel at OneCity and receive a full refund?

Yes, e.City Hotel at OneCity offers free cancellation on select room rates, because flexibility matters! Please refer to e.City Hotel at OneCity cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 32 out of 205 reviews
5 - Excellent 16%
Rating 4 - Good. 103 out of 205 reviews
4 - Good 50%
Rating 3 - Okay. 51 out of 205 reviews
3 - Okay 25%
Rating 2 - Poor. 11 out of 205 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 205 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Sit Wan
Stayed 1 night in Sep 2020

4/5 Good

Juraimi
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
This is the nearest hotel to the wedding event. Wasn't expecting much so it worked out well for us. Staff were polite and accomodating. Room was basic and all neccesities were provided. If you need ironing kit, do call their housekeeping. There are shops within the building if you walk towards the side of the reception - Secret Recipe, Subway, Minimart and 7-Eleven across the carpark. Had a good view at the rooftop where most bars and swimming pool is at. Great view of the sunrise. Overall, was a good stay.
Pool and rooftop view
View from rooftop looking out towards Sunway
Stayed 2 nights in Mar 2020

2/5 Poor

Shehan, Bangkok
Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The property (Hotel & Mall) must have been nice when built, but now it is in a state of complete neglect. Many shops in the adjoining mall have closed down and the hotel is deserted with minimal staff at Reception and no Bell Boys or any other staff. Coffee Shop is closed down โ€ฆ
Stayed 2 nights in Feb 2020

4/5 Good

Shaun
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Business Trip
The hotel is conveniently located for the visit to the KL office.
Stayed 2 nights in Jan 2020

2/5 Poor

RY
Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room we were allocated on level 12 had seen better days. Firstly, the card access door lock had major issues were the alarm kept going off at the slightest misalignment of the door latch and catch. I've had to slam the door close to deactivate the alarm and this would definitely not go down well for the other guests on the same level. Secondly, the basin wasn't draining fast enough and this caused ponding in the basin. The toilet flushing at times wasn't strong and we've had to flush several times to clear the sewage. Finally, the shower head holder was no longer secured to the wall as the screw plugs were loose. I've left a note about the faults in the room and I'm hoping the room service attendants would pick them up and report to the management. Otherwise, the hotel location is great in USJ as it is close to Main Place shopping centre. There are also an array of food / convenience stores and two pharmacies across the hotel. Staff are friendly and obliging when we requested to change our rooms.
Stayed 3 nights in Jan 2020

1/5 Terrible

John Teo
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel management
Very bad service Front office may mistaken that the room been paid which I havenโ€™t (though I had told them and paid it) Bed and pillow stains F&B teams are terrible - not friendly nor not working The teams all group in the kitchen. Whereas when asked to change the milk (finished), not even done The roof - not clean at all and No buffet but a lousy nasi lemak which seem to be microwave serve.
Stayed 1 night in Dec 2019

4/5 Good

Verified traveller
Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2019

3/5 Okay

Verified traveller
Stayed 1 night in Jul 2019

4/5 Good

Verified traveller
Stayed 2 nights in May 2019

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A repeated stay requested by traveller. Nothing to add on.
Stayed 1 night in May 2019