Overview of e.City Hotel at OneCity

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Guest reviews

3.7/5 Good
203 reviews
Guests rated this property 3.7/5 for cleanliness.


  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant



Popular LocationSunway Pyramid Mall19 min drive
Popular LocationSunway Lagoon Theme Park19 min drive
Popular LocationParadigm Mall22 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)28 min drive

Choose dates to view prices

  • Standard Twin Room

    Room amenities

    • 22 sq m
    • Sleeps 2
    Show details
  • Standard Double Room

    Room amenities

    • 22 sq m
    • Sleeps 2
    Show details

About this area

Subang Jaya

E.City Hotel at OneCity is located in Subang Jaya. Empire Shopping Gallery and Sunway Pyramid Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit i-City and Sunway Lagoon Theme Park. Looking to enjoy an event or a game? See what's going on at Shah Alam Stadium or Bukit Jalil National Stadium.

Visit our Subang Jaya travel guide
Popular Location

What's nearby

  • Sunway Pyramid Mall - 19 min drive
  • Sunway Lagoon Theme Park - 19 min drive
  • Paradigm Mall - 22 min drive
  • i-City - 23 min drive
  • Bukit Jalil National Stadium - 25 min drive

Getting around

  • Kuala Lumpur Subang Jaya KTM Komuter Station - 11 min drive
  • USJ 21 Station - 15 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 31 min drive


  • Where to eat
  • SKY 360 – Serves breakfast, lunch and dinner daily.
  • Sky Pool – Open daily.
  • Boardroom – Serves lunch and dinner daily.

About this property

e.City Hotel at OneCity

4-star hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Other amenities include a bar/lounge, a rooftop terrace and a meeting room. All 243 rooms provide complimentary wireless Internet access, room service and LCD TVs. Other amenities available to guests include coffee/tea makers, free bottled water and hairdryers.
E.City Hotel at OneCity offers 243 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.
Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities


Available in all rooms: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool


Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

1 meeting room


Pool sunloungers
Pool umbrellas
Rooftop terrace


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking


Smoke-free property

Room amenities


Air conditioning


Bathroom (partially open)
Free toiletries



Food and drink

Coffee/tea maker
Free bottled water





Check-in between 3 PM and midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
There is a MYR 250 penalty charge for guests who smoke in the guestrooms.

Frequently asked questions

Does e.City Hotel at OneCity have a pool?
Yes, this property has an outdoor pool.
Is e.City Hotel at OneCity pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This hotel doesn't offer parking.
What time is check-in at this property?
Check-in is from 3 PM to midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Situated in Subang Jaya, this hotel is within 6 miles (10 km) of Taylor's College, Empire Shopping Gallery and INTI International College Subang. Sunway University and Subang Parade are also within 6 miles (10 km). USJ 21 Station is 15 minutes by foot.

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Staff & service
  • Disliked: Property conditions & facilities

The property (Hotel & Mall) must have been nice when built, but now it is in a state of complete neglect. Many shops in the adjoining mall have closed down and the hotel is deserted with minimal staff at Reception and no Bell Boys or any other staff. Coffee Shop is closed down …

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Business Trip

The hotel is conveniently located for the visit to the KL office.

Stayed 2 nights in Jan 2020


  • Liked: Staff & service
  • Disliked: Property conditions & facilities

The room we were allocated on level 12 had seen better days. Firstly, the card access door lock had major issues were the alarm kept going off at the slightest misalignment of the door latch and catch. I've had to slam the door close to deactivate the alarm and this would definitely not go down well for the other guests on the same level. Secondly, the basin wasn't draining fast enough and this caused ponding in the basin. The toilet flushing at times wasn't strong and we've had to flush several times to clear the sewage. Finally, the shower head holder was no longer secured to the wall as the screw plugs were loose. I've left a note about the faults in the room and I'm hoping the room service attendants would pick them up and report to the management. Otherwise, the hotel location is great in USJ as it is close to Main Place shopping centre. There are also an array of food / convenience stores and two pharmacies across the hotel. Staff are friendly and obliging when we requested to change our rooms.

Stayed 3 nights in Jan 2020


  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel management

Very bad service Front office may mistaken that the room been paid which I haven’t (though I had told them and paid it) Bed and pillow stains F&B teams are terrible - not friendly nor not working The teams all group in the kitchen. Whereas when asked to change the milk (finished), not even done The roof - not clean at all and No buffet but a lousy nasi lemak which seem to be microwave serve.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good service

Stayed 1 night in Aug 2019