Hotel Accor Hotels di Kampung Surabaya

"Room on the club floor has water-seepage on the wall. Mirror is blurry , not properly cleaned. Mould on the wall of the bathroom. It looks dirty and ignored by the cleaner. "

"The rooms are very clean and comfortable."

"Some rooms no hot water "

"Meritin hotel is good. the only not good is the hotel.com services is not what they promise regarding Cashback. 0 % instead of 5 % during early booking. So avoid using hotel.com when you want to book online"

"Overall a comfortable stay, just no toothbrush/paste was provided. Phone was without instruction/extension to connect to housekeeping. Overall rooms was clean but shower curtain need to be changed with obvious stain seen."

"A pleasant place. I like it because it is peaceful. The area is peaceful. The spa package is also good."

"The best"

"Bath tub was leaking, the bed linen was not fresh Moved to another room. Very inconvenient,indeed. "