Ritzton Hotel

Property class: 3

Choose dates to view prices

Located close to KSL City Mall, Ritzton Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Single Room

Desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Desk, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Room, No Windows (without window)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Queen Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

King Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
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About the area

Central District, a neighbourhood in Johor Bahru, is home to Ritzton Hotel. Johor Bahru City Square and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and LEGOLAND® Malaysia. Looking to enjoy an event or a game while in town? See what's going on at Singapore Turf Club, or consider a night out at Aloft Singapore Novena. Visit our Johor Bahru travel guide
Map
128 Jalan Serampang, Taman Terbau Jaya, Johor Bahru, Johor, 80400

What's nearby

  • Plaza Pelangi
    10 min walk - 0.9 km
  • KSL City Mall
    12 min walk - 1.0 km
  • Holiday Plaza
    15 min walk - 1.3 km
  • Istana Pasir Pelangi
    15 min walk - 1.3 km
  • Mid Valley Exhibition Centre
    4 min drive - 1.9 km

Getting around

  • Kranji Station
    8 min drive
  • JB Sentral
    11 min drive
  • Senai International Airport (JHB)
    37 min drive

Restaurants

  • Yamada Bean Curd
    4 min walk
  • KACJ Coffee
    4 min walk
  • Lavender Bistro
    3 min walk
  • Gianni's Trattoria
    1 min walk
  • 阿勝樂樂 Ah Sheng Lok Lok
    4 min walk

About this property

Ritzton Hotel

  • Hotel near KSL City Mall
  • Near Komtar JBCC, Ritzton Hotel provides everything you need. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Self-parking (surcharge), luggage storage and a lift
    • Smoke-free property, a 24-hour front desk and a porter/bellboy
    • Guest reviews say good things about the overall condition
  • Room features
  • All guest rooms at Ritzton Hotel boast comforts, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 9 per day)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Ritzton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ritzton Hotel?

Self-parking is available for MYR 9 per day.

What time is check-in at Ritzton Hotel?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Ritzton Hotel?

Checkout is at noon.

Where is Ritzton Hotel located?

Located in Central District, this hotel is within 1 mi (2 km) of Plaza Pelangi and KSL City Mall. Johor Bahru City Square is 2.1 mi (3.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ritzton Hotel Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 54 out of 278 reviews
Rating 8 - Good. 124 out of 278 reviews
Rating 6 - Okay. 64 out of 278 reviews
Rating 4 - Poor. 19 out of 278 reviews
Rating 2 - Terrible. 17 out of 278 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a very disappointing stay for me, the room is so smal compared to the price offered. No free parking as well when it's mention "free parking" at the expedia option. The staff are also not friendly at all. It's waste of money and lucky I only stay for a night. Nonetheless, the surrounding area are quite good, please go to seven oaks bakery & lavender, the food and environment there is very soothing
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good for 1 night staying

The hotel room was good, but some better cleaning in the bath . Wi-fi ok and the location for business. Not recommended for long stay.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Good for one night stay alone, without family; nothing more.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Normal budget hotel for S$39/night. A bit on the high side but it’s just one night so yea. Parking is a hassle. WiFi is so so. Bed is comfortable but pillows are flat.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
just nice . . stayed for so many time, and i like it
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The corridor smells Bedding is terrible Dust everywhere
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay! Facilities are a little old but still usable and quite clean!
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quilt blanket & bedsheet is stained. Even though it looked like it had already been washed. Wall is too thin, that if the opposite guest leave the room. We can hear the door closing with a bang. Water heater doesn't heat up for long. Wifi connection is super poor.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size and very comfortable and friendly concierge staff even helped us to store our perishable foods in their fridge. Overall stay was remarkable.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
It is convenient , near bridal studio in which my daughter goes.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The thing about hotels in Malaysia... they are never maintained adequately. The room door of 204 was broken and left there for 2 weeks. My room 206, Aircon was so choked up I can barely feel a breeze. You could even see the thick layer of dust on the Aircon vent. Changed my room to 215, Aircon was dusty but at least there’s wind coming out... then the rain shower head was broken. Please buck up and maintain the place before it collapses.
Rain shower head of room 215... where should I stand?
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort to max

Amazing staffs, cozy room
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and staff is friendly
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service
Nice environment... For short stay highly recommend. Staff are friendly. Need to improvement on housekeeping. The place quite area. Bit far to shopping mall and eating area
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Ok but could be better. The room requires attention on the dampness causing the painting on the roofs (both in bathroom and bedroom) to peel off.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a short one night stay. Though it’s a little small, it didn’t matter since we only needed a place to get some shut eye. Staff was friendly and the area itself has plenty of cafes around the area.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy stay. We enjoyed and will definitely book again
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Staff & service
It a little small no place for luggages maybe will book king's room next time
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and basic stay

Comfortable and basic stay for the price
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Basic amenities in the room. Hot shower and working air-condition. Some TV channels poor reception. Generally, comfortable stay.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The watery "hygiene matress protector" get me cannot sleep whole night. It's freezing from the bottom . What's the point doing that ? Force customer cold and switch off air-con !? It's redicolous
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Staff & service
Convenient , easy access
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Look nice from the outside and lobby, but the room is super small, once you enter the room only 800mm distance from the bed, your luggage can actually block the walkway. All wall looks dirty and dusty, stain on cornice and ceiling, dust on skirting, broken cabinet in the toilet and stain on bedsheet.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
The bed sheet and blanket were not clean. Has to be improved.
Stayed 1 night in May 2019