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Reviews of Zoom Hotel

Zoom Hotel
KURTKÖY MAHALLESI ANKARA CADDESI 307/17, Istanbul, Istanbul

Reviews

7.6

Good

Rating 10 - Excellent. 64 out of 174 reviews" "
Rating 8 - Good. 50 out of 174 reviews" "
Rating 6 - Okay. 30 out of 174 reviews" "
Rating 4 - Poor. 12 out of 174 reviews" "
Rating 2 - Terrible. 18 out of 174 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Average hotel in very close proximity to Sabiha Gökçen Airport. Very clean room with attentive staff. No windows in my hotel room which I thought was kind of odd.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
supermarket in downstairs
Stayed 2 nights in Apr 2024

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place and service
Stayed 3 nights in Mar 2024

2/10 Terrible

Fatima

Disliked: Staff & service, property conditions & facilities
Could not sleep so much noise and no window
Stayed 1 night in Feb 2024

6/10 Okay

Tiffany

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Basic no frills hotel for travellers on a budget. Our room was larger than expected, slight downfalls for us was being able to hear everything through the walls. #noisyNeighbour's
Stayed 2 nights in Jan 2024

8/10 Good

Mark

Stayed 1 night in Jan 2024

2/10 Terrible

Carlos

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Horrible experience!
It’s 0 Celsius degrees outside and they only gave us a blanket, a tiñe súper thin blanket like we were in the summer. We had to use the towels to cover ourselves and be able to stand the cold. HORRIBLE EXPERIENCE!
Stayed 1 night in Jan 2024

10/10 Excellent

Bennet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Juma

Stayed 2 nights in Jan 2024

10/10 Excellent

sina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Adequate
This hotel is well located to SAW, and is very clean with very nice employees. However the bed was pretty uncomfortable and the room smelled of cigarette smoke. The walls and doors are very thin so you hear both noise from the hotel and the outside. It is pet friendly though which is a bonus!
Stayed 1 night in Dec 2023

8/10 Good

anthony

Travelled with family
Excellent for an overnight stay for us to return our rental car( underground parking) the following day before departing to the airport. Clean spacious room with comfortable bed and an excellent shower. I can imagine out could be noisy but on this particular night it wasn’t and was just what we required after a 700km drive. Overall very good and convenient.
Stayed 1 night in Nov 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Alina

Disliked: Cleanliness
At first I was quite impressed by the presence of a kettle with selection of teas/coffees and even a pair of disposable slippers. However, sadly I have to agree with the negative reviews. I'm quite certain they don't clean the rooms between different guests, I'm not even sure they change the bedsheets because I had a pillow full of hair, also I had difficulties locking my room, so I couldn't go anywhere between my check-in and check-out (luckily I only spent one night there). The sound isolation is quite poor too and receptionists don't speak English
Stayed 1 night in Nov 2023

8/10 Good

Ermal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Trevor

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel was very helpful and nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Graham

Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Staff were lovely and very helpful. The room was spacious and clean. Was central to all amenities and close to the airport. Would stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

sina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location near the city and saw airport new
Stayed 1 night in Sep 2023

10/10 Excellent

Heriot

Stayed 1 night in Sep 2023

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Fabian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll sugest it
Good for the price. Nothing fancy. People were friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Sabiha Gokcen
Great hotel for Sabiha Gokcen airport. Cheap, cheerful, clean and very close to airport and metro. Very friendly and helpful staff. Safe neighbourhood with some great local shops and restaurants. Would happily stay at Zoom again. Thanks to everyone at the hotel for a great stay.
Stayed 1 night in Sep 2023

10/10 Excellent

elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Corrado

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Te

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to contact the hotel for reeboking, because our flight was delayed. They did not answer the phone nor called us back. Very unfriendly hotel, not recommended at all.
Stayed 1 night in Jul 2023

8/10 Good

Mikhail

Stayed 1 night in Jul 2023

8/10 Good

Rachid

Stayed 1 night in Jul 2023

6/10 Okay

Dmitrii

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, Noisy
Stayed 1 night in Jul 2023

10/10 Excellent

Indiramma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night. We chose the hotel for its proximity to Sabiha Gocken Airport. The hotel is quite modern, room was large. Ali promptly arranged a taxi to take us to the airport at 6.45 AM. Special thanks.
Stayed 1 night in Jun 2023
Response from ZOOM HOTEL / ALI on 1 Jul 2023
We are very happy that you chose us. We were happy to host you. We hope you come again Best regards / Ali

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from ZOOM HOTEL / ALI on 1 Jul 2023
We are very happy that you chose us. We were happy to host you. We hope you come again

6/10 Okay

Noraliza

Liked: Staff & service
close to the airport. Nice cafe behind the hotel. - the AC was not working. Bad ventilation in the room.
Stayed 1 night in May 2023
Response from ZOOM HOTEL / ALI on 1 Jul 2023
We are saddened by the negativity you have experienced. We will be happy to welcome you again

4/10 Poor

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
They had listed the room as "room without window" but it was hard to get enough fresh air. I expected there is some way to get some fresh air. Even tho the staff was very friendly and helpful.
Stayed 1 night in May 2023
Response from ZOOM HOTEL / ALI on 16 May 2023
Yaşadığınız olumsuzluktan dolayı hüzün duyuyoruz. Sizleri misafir etmekten mutluluk duyduk efendim tekrar bekleriz.!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from ZOOM HOTEL / ALI on 9 May 2023
Teşekkür ederiz. Sizleri misafir etmekten mutluluk duyduk tekrar bekleriz.Saygılarımla

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from ZOOM HOTEL on 10 Apr 2023
SİZLERİ AĞIRLAMAKTAN DOLAYI ÇOK MUTLUYUZ...EN KISA SÜRE İÇERİSİNDE YENİDEN GÖRÜŞMEK İÇİN SABIRSIZLANIYORUZ

8/10 Good

David, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
I would give five stars but there was no window in the room and the air delivery and heater was a bit too loud.
Stayed 1 night in Mar 2023
Response from ZOOM HOTEL / ALI on 20 Mar 2023
HELLO DEAR SIR,YOUR RESERVATION IS NOT ROOMS WITH WINDOW. WE HAVE ROOMS WITH WINDOW BUT THANK YOU SO MUCH FOR YOUR NICE COMMENTS. WE ARE HAPPY TO WELCOME YOU AGAIN.

10/10 Excellent

akhtar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
G
Stayed 1 night in Feb 2023
Response from ZOOM HOTEL on 1 Mar 2023
Sizleri ağırlamaktan dolayı çok memnunuz efendim. En kısa zamanda yeniden sizleri aramızda görmek için sabırsızlanıyoruz.

10/10 Excellent

Mikulas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing.... just 2km from Sabiha G. airport. Thank you!
Stayed 1 night in Feb 2023
Response from ZOOM HOTEL on 1 Mar 2023
Sizleri ağırlamaktan dolayı çok memnunuz efendim. En kısa zamanda yeniden sizleri aramızda görmek için sabırsızlanıyoruz.

8/10 Good

Viktoriya

Liked: Staff & service, amenities
Good staff
Stayed 1 night in Jan 2023
Response from ZOOM HOTEL on 1 Mar 2023
Sizleri ağırlamaktan dolayı çok memnunuz efendim. En kısa zamanda yeniden sizleri aramızda görmek için sabırsızlanıyoruz.

10/10 Excellent

Mohammad-Nizar

Stayed 1 night in Jan 2023
Response from ZOOM HOTEL on 11 Jan 2023
Güzel yorumunuz için sizlere en içten teşekkürlerimizi sunuyorum. Sizlere ev sahipliği yapmaktan dolayı onur duyuyoruz efendim... En kısa süre içerisinde yeniden görüşmek dileğiyle.

10/10 Excellent

Joseph

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best STAY
Wonderful and fantastic. Need clean. Friendly reception speaking englih. Very cooperative very close to metro and just 10 minutes to the Sabiha
Stayed 3 nights in Dec 2022
Response from ZOOM HOTEL on 11 Jan 2023
Güzel yorumunuz için sizlere en içten teşekkürlerimizi sunuyorum. Sizlere ev sahipliği yapmaktan dolayı onur duyuyoruz efendim... En kısa süre içerisinde yeniden görüşmek dileğiyle.

10/10 Excellent

khaled, alahsa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the hospitality
Response from ZOOM HOTEL on 12 Dec 2022
Thanks for your good comment. We are waiting for you soon again. Have a nice day.

6/10 Okay

Gunnar

Stayed 1 night in Nov 2022

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
We arrived at 6.30 in the morning & were told we would have to wait for our room when we had booked it from 1.30pm the previous day then they had a jackhammer operating all morning while we tried to sleep. The room was not serviced for three days. Very very average.
Stayed 3 nights in Nov 2022
Response from ZOOM HOTEL on 25 Nov 2022
Room cleaning and similar services are not provided without your request for your safety. Since the other subject of study is given by the city municipality, we do not have any chance of intervention. Have a nice day.

10/10 Excellent

Megumi

Stayed 1 night in Nov 2022
Response from ZOOM HOTEL on 24 Nov 2022
Sizleri ağırlamaktan dolayı çok mutluyuz... En kısa sürede yeniden aramızda görmek için sabırsızlanıyoruz efendim.

6/10 Okay

Maryna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Overall the hotel is good, but the room was dirty including bedsheets and there's no window in the room.
Stayed 1 night in Nov 2022
Response from ZOOM HOTEL on 17 Nov 2022
Room typeEconomy Double Room, 1 Double Bed, No WindowsThat's the description of room which you had a reservation. You can see from your reservation details if you look well. As another matter, we would like to apologize for the cleaning. I would like to say that we are very sensitive about cleaning and that we will show the necessary care on the subject over and over.