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The Explorer

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Explorer

The Explorer

2.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
1, Jalan Plaza Merdeka, Plaza Merdeka, Malacca City, Malacca

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall3 min walk
  • Popular LocationA Famosa5 min walk
  • Popular LocationJonker Street Night Market10 min walk
  • AirportMalacca (MKZ-Batu Berendam)19 min drive

Choose dates to view prices

About this area

Malacca City

The Explorer is located in Malacca City. Mahkota Parade Shopping Mall and Dataran Pahlawan Melaka Megamall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Klebang Beach. Malacca Zoo and Maritime Museum Muzium Samudera are also worth visiting.

What's nearby

  • Mahkota Parade Shopping Mall - 2 min walk
  • Dataran Pahlawan Melaka Megamall - 3 min walk
  • A Famosa - 5 min walk
  • Mahkota Medical Center - 6 min walk
  • Jonker Street Night Market - 10 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

About this property

The Explorer

Hotel with 10 restaurants, walk to Jonker Street Night Market
Along with 10 restaurants, this smoke-free hotel has 5 coffee shops/cafés and a rooftop terrace. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. All 143 rooms offer free WiFi, coffee makers and LCD TVs with cable channels. Free bottled water, hairdryers and showers are among the other amenities that guests will find.
The Explorer offers 143 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. 24-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–10 AM: MYR 15-15 for adults and MYR 10-10 for children
  • 10 restaurants and 5 coffee shops

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 24-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

A tourist tax (heritage tax) is applicable as per the requirement of the City Council of Malacca and will be collected upon check-in.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 15 and MYR 15 for adults, and MYR 10 and MYR 10 for children (approximately)
  • Late check-out fee: MYR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Explorer Hotel Malacca
Explorer Malacca
The Explorer Hotel
The Explorer Malacca City
The Explorer Hotel Malacca City

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 20 out of 135 reviews
5 - Excellent 15%
Rating 4 - Good. 54 out of 135 reviews
4 - Good 40%
Rating 3 - Okay. 51 out of 135 reviews
3 - Okay 38%
Rating 2 - Poor. 7 out of 135 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 135 reviews
1 - Terrible 2%

3.7/5

Cleanliness

3.7/5

Staff & service

3.8/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nearby local market and convenient to walk around by the sunset. Good location. Nice staff.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Location is superb.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the heart of the city centre. It is really convenient to park your car and walking around. The shops also nearby and you can always find something interesting. We enjoyed our short vacation very much.
Stayed 1 night in Feb 2020

3/5 Okay

Liked: Cleanliness
Not spacious.
Stayed 1 night in Dec 2017