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Reviews of Aston Hotel Taksim

4 out of 5
Aston Hotel Taksim
Feridiye Caddesi no 26, Taksim, Istanbul, Istanbul

Reviews

8.2

Very good

Rating 10 - Excellent. 272 out of 659 reviews" "
Rating 8 - Good. 245 out of 659 reviews" "
Rating 6 - Okay. 78 out of 659 reviews" "
Rating 4 - Poor. 30 out of 659 reviews" "
Rating 2 - Terrible. 34 out of 659 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Khalid

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely exceptional from start to finish. I was pleasantly surprised by the level of service and attention to detail. The bed was incredibly comfortable, ensuring a restful night's sleep. Throughout my stay, the service was impeccable, with attentive staff always ready to assist with a smile. I would highly recommend it to anyone seeking a comfortable and affordable stay without compromising on quality."
Stayed 13 nights in Apr 2024
Response from Manager on 29 Apr 2024
Dear Khalid, Thank you so much for leaving such a great and detailed review about your stay at Aston Hotel. We look forward to welcoming you back soon again. Kind regards

8/10 Good

Salam

Liked: Cleanliness, staff & service
Was good except the noise you can hear the people in the room behind you next room and you smell them smoking.
Stayed 4 nights in Mar 2024
Response from Manager on 26 Mar 2024
Dear Guest, thank you so much for your nice review! Our hotel is non-smoking but sometimes guests do not comply with the rules, we do our best to prevent it. Kind regards

10/10 Excellent

Noshila

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel for 6 nights, the hotel is very clean and bedsheets are changed daily. It has all the basic facilities one requires when travelling. The neighbourhood is safe and literally a 5 minute walk to the metro station and a further 5 mins and your in taksim square. The hotel staff are very polite and helpful, i thoroughly enjoyed my stay and would definitely stay here again.
Stayed 6 nights in Feb 2024
Response from Manager on 15 Feb 2024
Dear Noshila, Thank you so much for leaving such a great and detailed review about your stay at Aston Hotel. We look forward to welcoming you back soon again. Kind regards

8/10 Good

Tasnim

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It gets four star because I thought this was a property with breakfast in the morning- that’s why I booked but unfortunately it didn’t… Other than that the hotel itself was really nice and friendly, and just know that housekeeping is only there until 3 pm 😂
Stayed 6 nights in Dec 2023
Response from Manager on 22 Jan 2024
Dear Tasnim, thank you so much for your nice review! Yes, our housekeeping staff serves between 09.00-15.00. We are happy to hear you enjoyed your stay with us and look forward to welcoming you back soon.Kind regards

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is walkable to TAKSIM main shopping Mall, Very close to any transportations, Hotel staff are very helpful in 24/h, Rooms is very clean, Good water presure of shower, I am recommending this Aston Hotel with confidence.
Stayed 8 nights in Dec 2023
Response from Manager on 3 Jan 2024
Dear Mohamed, thank you so much for your nice and detailed review! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind regards

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was pleasant didn’t spend much time in it was adequate for our needs shops and banks and restaurants with a few bars all within a 5 minute walk
Stayed 2 nights in Nov 2023
Response from Manager on 6 Dec 2023
Dear Anthony, thank you so much for this wonderful review. Hoping to see you soon again. Kind regards

10/10 Excellent

Amanj

Very nice and very good clean everything thank you
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Dear Amanj, thank you so much for your wonderful review! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind regards

10/10 Excellent

Galyna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Чудова якість за свою ціну
Нарний мвленький готель на Таксімі. Зручно дійти пішки від автобусу з аепопортів, поруч Істікляль для шопінгу, є багато ресторанів навкруги... А от кімнати дуже тісні, або ж ліжка дуже великі, бо пройти кімнатою можна тільки боком :) стелі в кімнатах дуже низенькі: високим людям тут буде незручно
Stayed 4 nights in Oct 2023
Response from Manager on 4 Nov 2023
Dear Galyna, thank you very much for your nice review.

10/10 Excellent

Lyubov

Stayed 8 nights in Oct 2023
Response from Manager on 4 Nov 2023
Dear Guest, thank you very much for your perfect feedback.

10/10 Excellent

Parnian

Stayed 1 night in Sep 2023
Response from Manager on 23 Oct 2023
Dear Parnian, thank you so much for your nice feedback! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future.

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Aug 2023
Response from Manager on 5 Sept 2023
Dear Guest, thank you very much for your nice review. Hoping to see you soon again. Kind regards

10/10 Excellent

saphie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Friendly and helpful and professional staff
Stayed 10 nights in Aug 2023
Response from Manager on 26 Aug 2023
Dear Saphie, thank you so much for your nice review. Hoping to see you soon again. Kind Regards

10/10 Excellent

Jassir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit and staying in this place made my visit amazing beautiful.
Stayed 1 night in Jun 2023
Response from Manager on 5 Jul 2023
Dear Jassir, Thank you so much for taking the time to write a review about your stay on Expedia. We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the nearest future. Kind regards

8/10 Good

Sawsan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice and clean hotel. I mainly want to thank Saleh he was very helpful and gentle. I recommend the place.
Response from Manager on 5 Jul 2023
Dear Sawsan, Thank you so much for taking the time to write a review about your stay. We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the nearest future. Kind regards

8/10 Good

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Manager on 5 Jul 2023
Dear Pietro, thank you very much for your nice review. Kind regards

10/10 Excellent

Jahangir

Travelled with family
Liked: Cleanliness, staff & service
Nice
Stayed 5 nights in Jun 2023
Response from Manager on 28 Jun 2023
Dear Jahangir, thank you so much for leaving such a great review about your stay at Aston Hotel. We look forward to welcoming you back soon again. Kind regards

2/10 Terrible

yehoshua

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I arrived at the hotel together with my wife late, tired and exhausted, we got the room, the reception process went very quickly, we went up to the room and our eyes just got dark, the rooms are terribly crowded, the smell of suffocating mold, a small and outdated shower, we had to sleep with the windows open because of the bad smell, even when we turned To the management, they tried to change our room, but the room they tried to give us, the smell there was even stronger, we had no choice because I observe Shabbat, therefore we had to stay there, we also felt fear because of the area, asking for a full refund because we suffered there and if there was If I had the option of changing hotels, I would change, but because it was Shabbat, I would have to stay
Stayed 3 nights in Jun 2023
Response from Manager on 28 Jun 2023
Dear Yehoshua, we have made a deep investigation about your review, and according to our records, you did not make any of those comments during your stay and seem that you had a nice stay. Our staff made everything possible to make you and your wife happy. The room where you stayed is one the most newly renovated room with a nice city view and a modern furnished bathroom.As for refunds and changing hotels; your satisfaction is very important to us and we would have taken immediate action if you had complained during the stay, but you did not. We hope to have the chance to serve you again soon. Kind regards.

8/10 Good

Morteza

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed at Aston Hotel until the 12 of June. It was a great experience. Wonderful staff. The street leading to the hotel was not pleasant. Clean room. Comfortable AC in the room. Restroom clean. No breakfast.
Stayed 13 nights in Jun 2023
Response from Manager on 28 Jun 2023
Dear Morteza, thank you for taking the time to make a review. We are very delighted to hear that you enjoyed your time with us. We look forward to seeing you again soon."

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay...staffs are very helpful and supporting.
Response from Manager on 28 Jun 2023
Dear Sara, thank you so much for your nice comments! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the nearest future.

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in the heart of Istanbul
We had a very comfortable stay, the rooms were clean, service was excellent, staff was very helpful. Perfect location near Istaklal street and Taksim square.
Stayed 5 nights in Jun 2023
Response from Manager on 28 Jun 2023
Dear Ali, thank you so much for your nice and detailed review! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the nearest future.

8/10 Good

Robert

Stayed 2 nights in Jun 2023
Response from Manager on 13 Jun 2023
Dear Robert, thank you very much for your nice feedback. Kind Regards

2/10 Terrible

Amina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced for condition of the hotel . Very small rooms and overall ran down hotel . Better options available at better price
Stayed 1 night in May 2023
Response from Manager on 5 Jun 2023
Dear Bouhelal, Thank you for taking the time to write a review about your stay on Hotels.com. We have rooms in different sizes and categories and it seems that you have booked an economy room, which is our smallest room. Our superior and family rooms are larger in size. We are sorry to hear about your feedback and hope you can give us another chance to turn your negative experience into a positive one. Kind Regards

10/10 Excellent

ZIV

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
high value foe money, great location.
Stayed 4 nights in May 2023
Response from Manager on 31 May 2023
Dear Ziv, thank you for your review. We are very delighted to hear that you enjoyed your time with us and we hope our team was able to make your stay most comfortable. We look forward to seeing you again soon

4/10 Poor

Theresa

Liked: Cleanliness
Only location is prime. Hotel should be 2 stars (not 4 stars as advertised)
Stayed 3 nights in Apr 2023
Response from Manager on 31 May 2023
Dear Guest, thank you for your feedback. Kind regards

10/10 Excellent

Seang Hong

Stayed 1 night in Mar 2023
Response from Manager on 31 May 2023
Dear Seang Hong, Thank you very much for your wonderful feedback

10/10 Excellent

Maroun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient! Staff are great and everything was perfect!
Stayed 1 night in Apr 2023
Response from Manager on 31 May 2023
Dear Maroun, thank you very much for your review. We are very delighted to hear that you enjoyed your time with us and we hope our team was able to make your stay most comfortable. We look forward to seeing you again soon

8/10 Good

Majid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Manager on 31 May 2023
Dear Majid, thank you very much for your nice feedback! Kind regards

10/10 Excellent

Yeong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs.
Stayed 1 night in Apr 2023
Response from Manager on 18 Apr 2023
Dear Yeong, Thank you so much for leaving such a great review about your stay at Aston Hotel. We look forward to welcoming you back soon again. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Manager on 22 Mar 2023
Dear Guest, thank you very much for your nice review. Hoping to see you soon again. Kind regards

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I always try to find nice things to say, but here I'm at a loss. The toilet bowl had a paper seal saying it had been sanitised as with many hotels, but once I lifted the cover, I saw fecal matter and hair stuck to the seat. The shower drain was clogged and a 5 minute shower turned into wading in a puddle. The beds had various stains, hair of different types (long, short, curly, straight, thick), and there was even fresh blood stains beside the pillow. I have sent a report with photos of all the above to Expedia, so that something is done about it. I don't need an apology. I just wish I never had this experience.
Stayed 3 nights in Mar 2023
Response from Manager on 22 Mar 2023
Dear Koumarianos, I am the Manager of Aston and personally writing to you. I am very sad and shocked to read your review. Clean rooms are the most important thing for us and we take that very seriously. Our biggest aim is that our guests check out our hotel with satisfaction. I have made an investigation of your feedback and according to our records, you have not mentioned all of those during your stay at all. If you had complained to me or any staff in the hotel we would take immediate action and we would have proposed to you different options for your satisfaction. However, I assure you that our team is carefully looking into this matter and address it accordingly. We hope to have the chance to serve you again soon. Kind regards

8/10 Good

Lazar

Stayed 1 night in Mar 2023
Response from Manager on 18 Apr 2023
Dear Lazar, Thank you so much for leaving such a great review about your stay at Aston Hotel. We look forward to welcoming you back soon again. Kind regards

10/10 Excellent

Muhammad

Stayed 2 nights in Mar 2023
Response from Manager on 11 Mar 2023
Dear Muhammad, thank you very much for your perfect review. Hoping to welcome you soon again. Kind Regards

8/10 Good

Elham

That was good my room size is standard , but the bathroom smells like sewage , it was very close to Taksim square and shops
Stayed 1 night in Mar 2023
Response from Manager on 11 Mar 2023
Dear Elham, thank you for your nice review. We will also note your feedback about the bathroom and check it immediately. Kind regards

6/10 Okay

Mo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Small hotel and room. Very noisy area and the AC was not working properly. Staff not very helpful. Location is good and close to metro
Stayed 4 nights in Feb 2023
Response from Manager on 11 Mar 2023
Dear Mo, Thank you for your feedback. During winter time our central system AC is set to heating mode. Next time we would be happy to change your room to an independent working AC room. Kind Regards

10/10 Excellent

ZIV

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super location. Lovely staff, everything is open late night. Small rooms but very comfy and clean.
Stayed 4 nights in Mar 2023
Response from Manager on 11 Mar 2023
Dear Ziv, thank you so much for your nice comments! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the nearest future.

8/10 Good

Elham

Stayed 3 nights in Feb 2023
Response from Manager on 11 Mar 2023
Dear Elham, thank you very much for your nice review.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Very well equipped, lots of little details
Stayed 3 nights in Feb 2023
Response from Manager on 11 Mar 2023
Dear Alan, thank you so much for your nice comments! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the nearest future.

10/10 Excellent

mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price/quality. Room wasn t clean one day
Stayed 4 nights in Feb 2023
Response from Manager on 11 Mar 2023
Dear Mateo, thank you very much for your nice review.

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Manager on 27 Feb 2023
Dear Muhammad, thank you so much for your nice review.

8/10 Good

Bassel

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near Taksim Square, literally 2 mins walk. The managers are really hospitable and speak English. After staying for one one night, I rebooked for another 3 nights. I will recommend to all.
Response from Manager on 6 Jan 2023
Dear Mr. Faisal, Thank you so much for leaving such a great review about your stay at Aston Hotel. We were very happy to meet you and look forward to welcoming you back soon again. Kind regards

8/10 Good

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities
location was very good, room was too small, staff were friendly and helpful
Stayed 2 nights in Dec 2022
Response from Manager on 4 Jan 2023
Dear Masoud, we have rooms in different sizes and categories and it seems that you booked an economy room, our smallest room. Our superior and family rooms are larger in size. Thank you for your lovely review of our location and staff.We look forward to welcoming you back in the nearest future. Kind regards

8/10 Good

Ahmad

Stayed 1 night in Dec 2022
Response from Manager on 4 Jan 2023
Mr. Ahmad, thank you very much for your nice review. We look forward to welcoming you back in the nearest future

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Property was clean. Was very close to airport bus and metro. I felt very free to come and go at all hours and the hotel always had someone at front desk to let me in.
Response from Manager on 4 Jan 2023
Dear Myron, thank you so much for your nice comments! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the nearest future. Kind Regards

4/10 Poor

Mazen

Travelled with partner
Liked: Cleanliness, staff & service
This was our 11th trip to Istanbul and I can assure you that Aston was the worst hotel experience we have ever had. We stayed there 6 nights and we don’t recommend it at all!! On our first night, they gave us a room with two double beds which had a horrible view and felt like a prison. The next day, they gave us what they described as their best room on the sixth floor and i think this is the only room that overlooks the city. The rooms are extremely small and you can literally hear everything people are saying from the rooms next door. We were awakened several nights by the loud voices of the neighbors and when we called the front desk, they didn’t bother doing anything. Then at dawn, you are awakened by the loud morning prayer. Out of all our stays in Istanbul, it was never as loud as it was in Aston. For the same price, you can certainly get a better night sleep. The room was relatively clean but on the first day, the towels smelled horrible. They don’t give you the free water bottles unless you ask for them. The only advantage of the hotel was its proximity to Istiklal street but the neighborhood where the hotel is located is terrible. Overall, I give it a 1 star and I don’t recommend it at all
Response from Manager on 3 Dec 2022
Dear Guest, thank you for taking the time to write a review, your thoughts are essential for us to improve our services.

10/10 Excellent

Karam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022
Response from Manager on 29 Nov 2022
Dear Karam, thank you for taking the time to make a review. We are very happy to hear that you enjoyed your stay. Kind regards

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 1 night in Nov 2022
Response from Manager on 21 Nov 2022
Dear Mohammad, thank you so much for your nice review! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the nearest future

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Oct 2022
Response from Manager on 1 Nov 2022
Dear Guest, thank you so much for your nice review! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back in the nearest future.

10/10 Excellent

Muhammad Hussain

Stayed 1 night in Sep 2022
Response from Manager on 5 Oct 2022
Dear Muhammad, thank you very much for your nice review.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. They helped with booking day trips and stored our luggage over night after checking out while we took a trip to Cappadocia.
Stayed 2 nights in Sep 2022
Response from Manager on 21 Oct 2022
Dear Mary, Thank you so much for leaving such a great review about your stay at Aston Hotel. We look forward to welcoming you back soon again. Kind regards