Hotel Butik di Isle of Ely

"We were lucky with the weather and had a drink on the pleasant outside terrace before supper. Perfect location for site seeing in Ely. Private parking , although off site , is very welcome as no parking in town. All was good."

"Great rooftop terrace. Staff good when you're dealing with them (checkin, room service, etc), but too many staff hanging around, using the lifts, talking in the corridors, chatting in their staff rooms with the doors open to the public, expecting you to get out of their way, etc. Who is the customer here?"