BHG Budget Hotel Group Heart of England hotels

"Its very good The staff are very helpful and friendly The food is very good and good price nothing to much touble for staff . I"

"Sara was a great help to us throughout our stay. Housekeeping did an excellent job. "

"great location, friendly service and very comfortable room "

"Highly recommend, good area for all sorts of activities varying from families to couples to nights out. Lovely rooms and can’t fault service and breakfast has a fantastic range of choice. "

"Bit apprehensive beforehand reading reviews as the hotel is undergoing refurb but honestly our room was excellent as it was one newly refurbished.To be fair it was a bit of a trek getting to it but it is an older building and not much they can do about that as it is also only a couple of floors so extends out the back considerably. carpets in corridors bit dirty but builders clearly in and out, and they seem to have painted bits that maybe should have waited until refurb finished - also whoever picked the colour scheme clearly likes green of all shades!!! Bar and bar staff great. Didn't try the food but will next time.But overall no problem recommending ...if you get a refurbed room. problem going back "

" Brilliant stay"

"Friendly greeting upon arrival, staff were very helpful. The room was bigger than anticipated which was a pleasant surprise, we really liked how the bedroom was separate from the living area. We wish there more hooks to hang coats, clothes etc and the bathroom was a little smaller than where we have stayed before as one of us has slight mobility issues so moving around the bathroom was tricky but not difficult. We will defintley be staying again, perhaps try the next size up. "

"Quick check in. "

"Nice hotel"