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Kansuiro
3.5 star property

Riverfront Hakone hotel in Tounosawa with free parking

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June 2024

Kansuiro

Photo gallery for Kansuiro

Property entrance
Exterior
Free WiFi, bed sheets
Bathroom
Body treatments, aromatherapy

Overview of Kansuiro

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
88 Tounosawa, Hakone-machi, Hakone, Kanagawa, 250-0315
  • Popular Location鯛ごはん懐石瓔珞2 min walk
  • Popular LocationHakone Yumoto Station13 min walk
  • Popular LocationHakone Gora Station17 min drive
  • Popular LocationOdawara Station19 min drive
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Room options

View all photos for Room Type B

Free WiFi, bed sheets

Room Type B

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • 23.18 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Room Type C

Free WiFi, bed sheets

Room Type C

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Satellite channels
  • 23.79 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Room Type E

Free WiFi, bed sheets

Room Type E

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Satellite channels
  • 27.43 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Seiryu

Free WiFi, bed sheets

Seiryu

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • 35.65 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Momiji

Free WiFi, bed sheets

Momiji

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • 37.04 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Moegi

Free WiFi, bed sheets

Moegi

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • 36.08 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Suiren

Free WiFi, bed sheets

Suiren

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Satellite channels
  • 36.9 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Room Type A

Free WiFi, bed sheets

Room Type A

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • 25.8 sq m
  • Sleeps 3
  • 3 Single Futons

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About the area

Hakone

Kansuiro is located in Tounosawa, a neighbourhood in Hakone, and is in the mountains and on a river. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Ōwakudani and Lake Ashi. Don't miss out on a visit to Hakone Kowakien Yunessun.
Visit our Hakone travel guideOpens in a new window

What's nearby

  • Tenzan Onsen - 4 min drive
  • Hakone Open Air Museum - 10 min drive
  • Hakone Kowakien Yunessun - 11 min drive
  • Hakone Shrine - 17 min drive
  • Lake Ashi - 19 min drive

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Yumoto Station - 13 min walk
  • Tokyo (HND-Haneda) - 88 min drive

Restaurants

  • 山そば - 12 min walk
  • はつ花そば 新館 - 11 min walk
  • 日清亭本店 - 10 min walk
  • 画廊喫茶 ユトリロ - 11 min walk
  • 箱根暁庵箱根店 - 3 min drive

About this property

Kansuiro

Hotel near Odawara Castle
Located close to Hakone Open Air Museum and Hakone Kowakien Yunessun, Kansuiro provides an indoor mineral hot spring (onsen), a terrace and a Japanese garden. Treat yourself to spa services, such as a body treatment, aromatherapy or a massage. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Full breakfast (surcharge), hot springs on-site and a lift
  • A gift shop and luggage storage
Room features
All guest rooms at Kansuiro boast comforts, such as air conditioning, in addition to
Extra amenities include:
  • Toilets with electronic bidets, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Fridges, heating and housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 8:00 AM–8:30 AM for a fee: JPY 2,700 for adults and JPY 2,700 for children
  • A bar/lounge
  • Kaiseki meal

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • In the mountains
  • Japanese garden
  • On a river
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • In-room dining only
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Tatami (woven mat floors)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 2700 for adults and from JPY 2700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

KANSUIRO Inn Hakone
KANSUIRO Inn
KANSUIRO Hakone
Kansuiro Hotel
Kansuiro Hakone
Kansuiro Hotel Hakone

Frequently asked questions

Is Kansuiro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kansuiro?

Self-parking is free at this property.

What time is check-in at Kansuiro?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Kansuiro?

Checkout is at 10:00 AM.

Where is Kansuiro located?

Located in Tounosawa, this spa hotel is within 6 mi (10 km) of Odawara Castle, Hakone Open Air Museum and Hakone Kowakien Yunessun. Ōwakudani and Hakone Shrine are also within 12 mi (20 km). Hakone Yumoto Station is 13 minutes by foot.

Kansuiro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 40 reviews" "
Rating 8 - Good. 11 out of 40 reviews" "
Rating 6 - Okay. 2 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on Christmas Day. What an wonderful way to spend a cool day in an onsen. We wanted the experience to be authentic traditional Japanese way so we picked this Ryokan. The place is old and clean, very pleasant. Having a private onsen was very important to us so we paid more for it. The dinner and breakfast were great. It was not cheap, but the experience was worth it.
Stayed 1 night in Dec 2019

10/10 Excellent

Simon Kaspar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Historical Ryokan
A wonderfully historical Hotel in Hakone. It is the typical Ryokan with dinner and breakfast included so be ready to eat lots of fish. Food is good but maybe not as high standard as other places. On the other side the building and its outside onsen are fascinating. The location is good as it is close to Hakone station next to a river. However you don’t get Mountain View as you would in Gora for example. We loved the place staying with two small kids and grand parents.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful ryokan! They were very kind to upgrade our room before we arrived, we ended up staying in the Moegi room which is very close to the entrance and has a private bath. We arrived just after check in and not very many other guests so we were happy to have the public baths to ourselves while we used them, but there is also a family bath on the 3rd floor you can use privately, and you can use the outdoor baths privately from 10pm-4am for 30 mins each time. You do not have to book in advance to use these baths privately. Upon arrival were given a tour of this beautiful property
Stayed 1 night in Nov 2019

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vegan food was excellent
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Alex, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent traditional Ryokan and Onsen. Beautiful spot in Hakone next to the river. Delivers fully on a very traditional experience
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. One of the staff spoke good english and another spoke chinese which one of my friends was fluent in. They carried our bags to our rooms and were very friendly and helpful. The facility was very traditionally japanese and was a fun experience. The meal was interesting with many different pieces and they specially made courses for vegetarian and pescatarian members of our group
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Anna, Portland, OR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful and peaceful place to rest and rejuvenate our bodies after climbing Mt Fuji!
Stayed 1 night in Aug 2019