2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews of Sybaris Residences

3.5 out of 5
Sybaris Residences
Guavaberry Golf & Country Club, Guayacanes, San Pedro de Macoris

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 104 reviews" "
Rating 8 - Good. 23 out of 104 reviews" "
Rating 6 - Okay. 3 out of 104 reviews" "
Rating 4 - Poor. 2 out of 104 reviews" "
Rating 2 - Terrible. 10 out of 104 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALCIBIADES

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

AILIN MARIA

Travelled with family
Liked: Cleanliness, room comfort
Very good value.
It was a very good experience. I will definitely come back, but I'd recommend bringing some mosquitoes reppelent for the nights.
Stayed 1 night in Oct 2023
Response from Reservations Team on 30 Oct 2023
Dear Ailin, Thank you so much for your feedback, your opinion is very important for us. Were glad you guys enjoyed your stay to the fullest. You are always welcome to Sybaris.

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 2 nights in Oct 2023
Response from Reservations Team on 23 Oct 2023
Dear Juan Carlos,Thanks a lot for your feedback. You guys are always welcome to Sybaris!

8/10 Good

Junior

Stayed 1 night in Sep 2023
Response from Equipo de Reservas on 29 Oct 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Clarence, Baltimore

Response from Reservations Team on 13 Aug 2023
Thank you for choosing Sybaris Residences. We appreciate your feedback.

10/10 Excellent

Jorge

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2022
Response from Equipo de Reservas on 10 Oct 2022
Estimado Jorge, Muchas gracias por tomar unos minutos para evaluarnos, su opinión es muy importante. Nos alegra que haya disfrutado al máximo su estancia. Gracias por hospedarse con nosotros.

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, room comfort
it was amazing I was surprised with the hospitality and the quality of this hotel even thus is not all included it is worth the price , I will definitely highly recommend it
Stayed 1 night in Sep 2021
Response from Equipo de Reservas on 25 Mar 2022
Hola Jose, Muchísimas gracias por su valoración. Su opinión es muy importante para nosotros. Nos encanta que haya disfrutado al máximo su estancia. Le esperamos pronto.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Personnel not helpful at all Worst food ever Furniture in bad condition public areas and guest-rooms Property looks abandoned
Stayed 1 night in Jul 2021
Response from Equipo de Reservas on 16 Aug 2021
Dear Guest, We´re really sorry you have not enjoyed your stay at maximum. Thank you for choosing Sybaris Residences.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice property
Stayed 1 night in Jun 2021

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2021
Response from Equipo de Reservas on 16 May 2021
Estimada Lillian, Muchas gracias por su valoración, su opinión es muy importante para nosotros. Nos alegra mucho que haya disfrutado al máximo su estancia.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I stay only for 1 day i call expedi a the next day for my refund the sink was dirty rusted
Stayed 6 nights in Mar 2021
Response from Reservations Team on 14 Apr 2021
Dear guest, Thank you for your feedback, your comments are very important for us. We´re sorry you did no enjoy your staying to the fullest and we apologize for the inconveniences. Thank you so much for choosing Sybaris Residences.

2/10 Terrible

Odanis

Disliked: Cleanliness, amenities, property conditions & facilities
Nuthing was included, the pool is too small, and everything is not true all the informat
Stayed 1 night in Jan 2021
Response from Reservations Team on 30 Jan 2021
Dear Odanis, We gladly received you at our property to provide you with our excellent services, we regret that you have not been able to enjoy your stay to the fullest. We sincerely apologize and hope to have you with us again for a better experience. Thank you for staying with us.

2/10 Terrible

willie

Disliked: Cleanliness, room comfort
Dont stay here
Bed couch bathroom was dirty the room was very noisy due to construction work says bilingual was accepted but no one there speak English batteries in TV remote controls did not work rear patio window did not lock I also left the room and came back and the door was unlocked someone had visited my room the door lock is a deadbolt lock so it had to be someone from the hotel
Stayed 4 nights in Oct 2020
Response from Reservations Team on 26 Oct 2020
Dear Willie, Thank you for your feedback, your comments are too important for us. We´re so sorry because of your discomfort. We don't want to inconvenience our customers, but actually now we are doing some fixing works. We really apologize for this situation and we want you to know all our customers are very important to us. We hope you can stay back at Sybaris again and enjoy a really nice stay.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Equipo de Reservas on 15 Oct 2020
Muchas gracias por hospedarse con nosotros. Sea siempre bienvenido,

10/10 Excellent

Jacques, Montreal Canada

Travelled with partner
Liked: Cleanliness
Great residences, quiet and amicable employees. One thing is the mattress. Should be replaced. Has a bit of mileage on it !!
Stayed 1 night in Mar 2020
Response from Reservations Team on 24 Mar 2020
Dear Jacques, Thank you for your comment. your opinion is very important to us. We´re glad to know you had a good time. Thank you for choosing us.

8/10 Good

DERYCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Reservations Team on 3 Feb 2020
Dear Deryck, Thank you for your assessment. Your opinion is too important for us and we hope to have you here again. Thank you so much for choosing Sybaris Residences.

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien , un lugar muy agradable y buen servicio. Me hubiese gustado un TV en la habitación principal
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2019
Response from Equipo de Reservas on 30 Nov 2019
Estimado Huésped, Muchísimas gracias por su valoración, nos alegra que haya disfrutado su estancia. Estamos para servirle. Gracias por preferirnos.

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019
Response from El Equipo de Reservas on 21 Nov 2019
Estimado cliente, Muchísimas gracias por su reseña, su opinión es muy importante para nosotros. Gracias por elegirnos.

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
Stayed 23 nights in Oct 2019
Response from Reservations Team on 4 Nov 2019
Dear Gwendolyn, Thank you so much for your feedback. We appreciate your comment a lot, You are always welcome to sybaris, which is your house.

10/10 Excellent

Iván

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent moment with great peopple
Wheter it was amazing
Stayed 1 night in Aug 2019
Response from Reservations Team on 28 Aug 2019
Dear Ivan Thank you for your feedback, your opinion is very important for us. We´re glad to know you had an amazing stay. You can always feel welcome to Sybaris Suites.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owen and the internet where broke, but otherwise was pretty good everything
Stayed 1 night in Aug 2019
Response from Reservations Team on 18 Aug 2019
Dear Guest, We appreciate your comment a lot, your opinion is too important for us. And we´re sorry for the inconveniences. Thank you for choosing us!

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from El Equipo de Reservas. on 21 Jul 2019
Estimado Huésped, Muchas gracias por alojarse con nosotros, su opinión es muy importante para nosotros. Gracias por preferirnos.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from El Equipo de Reservas. on 19 Jun 2019
Estimado Huésped, Muchas gracias por su valoración, su opinión es muy importante para nosotros. Sea siempre bienvenido a Sybaris Suites.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Excellent stay! Easy check in and lovely fully equipped apartment , lovely grounds and pool! Free shuttle to beach!!
Stayed 2 nights in Jun 2019
Response from Reservations Team. on 14 Jun 2019
Dear Timothy, We're glad you've had a nice time. Thank you for your comments which are so important to us. And thank you for choosing us, you can always feel welcome to Sybaris Suites.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great stay and easy check in! Apartment was well kept and the grounds were beautiful. I look forward to staying again
Stayed 1 night in Jun 2019
Response from El Equipo de Reservas. on 14 Jun 2019
Dear Mr. Timothy, We appeciate your feed back. It´s very important for us to know your stay was amazing and we´re glad you´ve had a good time. Thank you for choosing us and feel always welcome to Sybaris Suites.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuestro hotel favorito
The service is always amazing!
Stayed 1 night in Apr 2019
Response from Reservations Team on 19 Apr 2019
Dear Donna! It is always a pleasure to serve you, and you are always welcome!!! Thank you for choosing us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice apartment, breakfast included and good customer service
Stayed 2 nights in Mar 2019
Response from Reservations Team on 29 Mar 2019
Dear Guest, We really appreciate your feedback. Your opinion is very important to us. Thank you for choosing us!

6/10 Okay

Marino

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Regular
There was loud music past 2AM tried calling front desk and nobody answered the phone, had to sleep with earplugs. Room are decent but could be cleaned better.
Stayed 1 night in Feb 2019
Response from Reservation Team on 18 Feb 2019
Dear Marino, We really appreciate your opinion, since this helps us to improve our service everyday. At the same time we´re sorry for the inconveniences. It´s important to let you know that loud music is not allowed in our property at all. Thank you for your feedback.

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We rent 3 apt. and one include a sofa bed, but was not in condition to sleep. 2 persons had to sleep in a small bed. Air conditioning was broke and took one day to fix. We said don't come to clean because i am allergic to chlorine and in spite of that, while we were having breakfast, they went to clean up and that made me feel ill. That day they took the dirty towels and did not return them, we realized at midnight and there was nobody to take care of us, only security. One day they changed the towels and one of the ones they left as clean was dirty from another apartment with lipstick. The bathroom had spider web in the shower and one of the beds was full of hairs as if they had not changed the savanna. The hot water did no wort for the two shower simultaneously. I spoke about all of this to the manager and he promised to give a refund but he never did. It's bad business when you pay for a service and do not reward it in return. I really do not recommend this place.
Stayed 2 nights in Dec 2018
Response from Reservations Team on 25 Jan 2019
Dear Julio, Thanks a lot for your review. Your feedback is too important to us since they allow us growing and improving in all areas. Our objetive is always to give the extra mile for the satisfaction of all our customers; and in that sense, you were not the exception, because in everything you requested we assisted you immediately; on the point of giving you a much larger apartment for you and your family´s comfort. We really sorry your appearance and extend you a sincere apology for the inconveniences, hoping you can consider coming back in a new one opportunity for a better experience in our facilities.

10/10 Excellent

MintaAlbino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything! the staff was very courteous. I just didn't like the fact that it does not have a private beach.
Stayed 3 nights in Dec 2018
Response from Reservations Team on 18 Jan 2019
Dear Minta, We really appreciate your feedback! We´re glad you and your family stayed with us, so you can always feel like at home. Thank you for choosing us!!

10/10 Excellent

Odanis, Road Town, BVI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the amendities was excellent sorry that the heater for the pool in my room was not functioning but the with the friendly staff their was no time for pool games as they kept you quiet entertained.
Stayed 3 nights in Dec 2018
Response from Reservation Team on 7 Jan 2019
Dear Odanis, Thank you for your feedback. It's a pleasure to us to serve you. We work to make your stay amazing. You can always feel welcome to Sybaris. Thanks a lot for choosing us.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Our favorite hotel when we vacation here!
Stayed 1 night in Jan 2019
Response from Reservation Team on 5 Jan 2019
Dear Miss Donna, It's a pleasure to us to serve you. We work to make your stay amazing. You can always feel welcome to Sybaris.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fiancé and I love this hotel! The staff is so friendly and it is always super clean!
Stayed 2 nights in Dec 2018
Response from Reservation Team on 5 Jan 2019
Dear Donna, We're glad you stay with us. You and your fiancé are always welcome to Sybaris. We also appreciate your comments a lot. Thank you for choosing us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscape, wish closer to beach, very clean and updated.
Stayed 4 nights in Dec 2018
Response from The Reservation Team on 5 Jan 2019
Dear Guest, Thank you for your feedback. your opinion is too important to us. And thank you for choosing us.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very amiable personnel. Rooms are spacious and the zone is quite beautiful.
Stayed 1 night in Dec 2018
Response from The Reservation Team on 24 Dec 2018
Dear Guest, Thank you for your feedback; your opinion is too important to us. We work to make your stay amazin, so, feel always welcome.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment doesn’t have TV in the bedroom and the property need more maintenance
Stayed 10 nights in Dec 2018
Response from Staff on 17 Dec 2018
Dear Guest, Thank you for your feedback. Your opinion is too important to us and we appreciate it. Thank you for choosing us.

4/10 Poor

Verified traveller

Stayed 5 nights in Dec 2018
Response from Staff on 19 Dec 2018
Estimado Huésped, Su opinión es muy importante para nosotros. Gracias por elegirnos.

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place!
It was great!!!!!!!! Loved it!
Stayed 1 night in Nov 2018
Response from Reservation Team on 14 Nov 2018
Dear Raquel, Thanks for your feedback; your opinion is too important for us. We keep working on your comfort. Feel always welcome!!

10/10 Excellent

Marc, Charlotte NC

Liked: Cleanliness, property conditions & facilities
Excellent in every respect. Located inside Guavaberry golf and country club. Spacious and modern apartment. If you like a quiet luxurious place, this is it.
Stayed 1 night in Nov 2018
Response from Reservation Team on 3 Nov 2018
Dear Guest, Thanks a lot for your feedback. Your opinion is really important to us. Feel always welcome!!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fiancé and my favorite hotel in Juan Dolio!
Stayed 2 nights in Aug 2018
Response from Staff on 1 Sept 2018
Thanks to visit Sybaris. We hope that you comeback to Sybaris soon again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place, very quite, no English speaking staff
Jaun Dolio is more remote than Punta Cana not as many places to eat etc. Beach was good, not close to resort. The resort itself is nice with only one place to eat. If you are looking for quite, relaxing is good place to go
Stayed 3 nights in Jun 2018
Response from Staff on 23 Jun 2018
Thanks to visit Sybaris. We hope that you comeback to Sybaris soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Equipo de Resevas on 16 May 2018
Estimado Huesped, Su comentario es muy importante para nosotros, gracias por preferirnos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, the people were very nice. Loved it...only thing no hot water in the shower.
Stayed 4 nights in Apr 2018
Response from Reservation Team on 19 Apr 2018
Dear Guest, We're happy to know you enjoyed your stay. and appreciate your comment a lot. We wil take your opinion in account; this is too important to us. Feel always welcome to Sybaris.

8/10 Good

EB, Brentwood, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Quite Place
Property was clean an quite. Food was good, but very expensive in US dollars.
Stayed 3 nights in Mar 2018
Response from Reservation Team on 12 Apr 2018
Dear guest, Thanks a lot for visiting Sybaris Residences. We appreciate your comment, this is too important to us. We work to make you feel always welcome.

10/10 Excellent

Luis, Dominican Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great weekend.
It is not a hotel but an apartment complex, therefore my expectations were not that high. But really I was surprised ,is a very nice little apartment complex, with a pool, a bar, a small restaurant and the breakfast was pretty good. They also have transportation to take you to the beach, The beach is about 5 miles from the hotel takes a few minutos to get there , is worth the ride since the beach area is private and very good.
Stayed 1 night in Feb 2018
Response from Reservation Team on 4 Mar 2018
Dear Guest: We appreciate your feedback. Your opinion is too important to us. Feel always welcome!

8/10 Good

Jeff, Torrance, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty oasis.
Friendly staff. Tranquil setting. Spacious accommodations. Easy to the beach.
Stayed 1 night in Dec 2017
Response from El Equipo de Reservas. on 2 Jan 2018
Dear Jeff, We are pleased to serve you any time. Hoping you can visit us soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and peaceful. Outstanding facilities!!!
Loved it! Great food; nice outdoors, well maintained by great people.
Stayed 2 nights in Dec 2017
Response from The Reservation Team on 2 Jan 2018
Dear Guest, It is a pleasure to us to know your stay was amazing. Actually, that is the purpose of our job, to make you feel special. Thank you for choosing us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will return, love this place
The property is very peaceful and clean. Everything you need in one place. If you want to relax and away from the rest of the world I recommend this place. My room had a private pool so there was no need for me to leave my room until it was time to check out. The room looks exactly like the photos online. They serve daily free breakfast and free WiFi in the room and throughout the whole property. The employees are great, however I recommend for them to take at least a basic English class. I didn't have an issue as I understand Spanish but English is a universal language that they should know the basics.
Stayed 1 night in Nov 2017
Dear Guest, we really appreciate your comment a lot. We work every day about to please all our guests and make them feel special at Sybaris. It´s really important to us to know our custumers want to visit us again and stay with us. Thank you for choosing us and feel welcome anytime. On the other hand, thank you for your recommendation, we will take it. The Reservation Team.