- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
Disappointed with Expedia for not making it clear of the room facing. We have requested for a room with sea view and good facing but was given a room facing the hills. The staff was unable to provide us with sea view for that booking. Disappointed with Expedia for not clearly stating that the room is facing the hills instead of sea view. Very poor and non-responsive service from the staff of the hotel. Our bags were not brought to our rooms timely and we have to collect it and bring to our rooms ourselves after a long wait. House keeping and maintenance was slow to response to request even at this low season with very few guests (COVID19 period).