De Garden Hotel

Photo gallery for De Garden Hotel

Primary image
In-room safe, desk, blackout curtains, iron/ironing board
Superior Room | In-room safe, desk, blackout curtains, iron/ironing board
Studio, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of De Garden Hotel

De Garden Hotel

3.0 star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Lorong Cempa (Off Jalan Telaga Air), Butterworth, Penang, 12200

Explore the area

  • Popular LocationSultan Abdul Halim Ferry Terminal13 min drive
  • Popular LocationSunway Carnival Mall13 min drive
  • Popular LocationRaja Tun Uda Ferry Terminal42 min drive
  • AirportPenang (PEN-Penang Intl.)43 min drive

Choose dates to view prices

About this area

Butterworth

Located in Butterworth, De Garden Hotel is in the business district. Suffolk House and Armenian Street are local landmarks, and some of the area's activities can be experienced at Sultan Abdul Halim Ferry Terminal and Kepala Batas Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Negeri Pulau Pinang Stadium or Penang International Sports Arena.

What's nearby

  • Sultan Abdul Halim Ferry Terminal - 13 min drive
  • Sunway Carnival Mall - 13 min drive
  • Penang City Hall - 41 min drive
  • Raja Tun Uda Ferry Terminal - 42 min drive
  • Pinang Peranakan Mansion - 42 min drive

Getting around

  • Penang Sentral - 8 min drive
  • Penang (PEN-Penang Intl.) - 43 min drive

About this property

De Garden Hotel

Colonial hotel with business centre and restaurant
A restaurant, a business centre and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a front desk safe.
De Garden Hotel offers 123 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Butterworth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for lunch
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 15 for adults and MYR 15 for children
  • 1 restaurant
  • Room service available

Family friendly

  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low Risk status on the MySejahtera mobile app at check-in, and when accessing communal facilities onsite.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 51.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 15 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 51.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

De Garden
De Garden Butterworth
De Garden Hotel
De Garden Hotel Butterworth
Garden Hotel Butterworth
Garden Butterworth
De Garden Hotel Hotel
De Garden Hotel Butterworth
De Garden Hotel Hotel Butterworth

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 23 out of 114 reviews
5 - Excellent 20%
Rating 4 - Good. 56 out of 114 reviews
4 - Good 49%
Rating 3 - Okay. 26 out of 114 reviews
3 - Okay 23%
Rating 2 - Poor. 3 out of 114 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 114 reviews
1 - Terrible 5%

3.8/5

Cleanliness

3.7/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no signage in the lift to remind guests and staff to wear face masks. Lift is an enclosed space. Previous guest smoked in room toilet. House keeping didn't ventilate or deodourise . We would had have perfect stay.
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast quality deteriorated (third time staying here, and worsens every time). Egg counter was the saviour.
Stayed 3 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserving of high review rating
Stayed 1 night in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh room. Friendly staff. Recommended.
Stayed 3 nights in Oct 2021