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De Garden Hotel

Photo gallery for De Garden Hotel

Front of property
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of De Garden Hotel

De Garden Hotel

3.0 star property

3.8/5 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Lorong Cempa (Off Jalan Telaga Air), Butterworth, Penang, 12200

Explore the area

  • Popular LocationSultan Abdul Halim Ferry Terminal6 min drive
  • Popular LocationSunway Carnival Mall12 min drive
  • Popular LocationRaja Tun Uda Ferry Terminal22 min drive
  • AirportPenang (PEN-Penang Intl.)42 min drive

Room options

About this area

Butterworth

Located in Butterworth, De Garden Hotel is in the business district. Suffolk House and Armenian Street are local landmarks, and some of the area's activities can be experienced at Kelab Tentera Udara and Sultan Abdul Halim Ferry Terminal. Looking to enjoy an event or a game while in town? See what's happening at Negeri Pulau Pinang Stadium or City Stadium.

What's nearby

  • Sultan Abdul Halim Ferry Terminal - 6 min drive
  • Sunway Carnival Mall - 12 min drive
  • Raja Tun Uda Ferry Terminal - 22 min drive
  • Pinang Peranakan Mansion - 38 min drive
  • Penang City Hall - 40 min drive

Getting around

  • Penang Sentral - 7 min drive
  • Penang (PEN-Penang Intl.) - 41 min drive

About this property

De Garden Hotel

3-star hotel in the business district
You can look forward to a terrace, a business centre and a restaurant at De Garden Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and concierge services
  • Luggage storage, a banquet hall and a front desk safe
  • Guest reviews speak well of the helpful staff
Room features
All 123 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews speak well of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Mini fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for lunch
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 15 for adults and MYR 15 for children
  • 1 restaurant
  • Room service available

Family friendly

  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low Risk status on the MySejahtera mobile app at check-in, and when accessing communal facilities onsite.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 51.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 15 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 51.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

De Garden
De Garden Butterworth
De Garden Hotel
De Garden Hotel Butterworth
Garden Hotel Butterworth
Garden Butterworth
De Garden Hotel Hotel
De Garden Hotel Butterworth
De Garden Hotel Hotel Butterworth

Frequently asked questions

Is De Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at on 30 Nov 2022 start from RM 117.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at De Garden Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at De Garden Hotel?

Check-in begins at 3:00 PM.

What time is check-out at De Garden Hotel?

Checkout is at noon.

Where is De Garden Hotel located?

Situated in the business district, this hotel is within 3 miles (5 km) of Tow Boo Kong Temple Butterworth, Butterworth Arena and Ninth Emperor God Temple. Kelab Tentera Udara and Sultan Abdul Halim Ferry Terminal are also within 3 miles (5 km).

Can I cancel my reservation for free at De Garden Hotel and receive a full refund?

Yes, De Garden Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to De Garden Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 24 out of 119 reviews" "
" "5 - Excellent 20%
Rating 4 - Good. 59 out of 119 reviews" "
" "4 - Good 50%
Rating 3 - Okay. 26 out of 119 reviews" "
" "3 - Okay 22%
Rating 2 - Poor. 3 out of 119 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 7 out of 119 reviews" "
" "1 - Terrible 6%

3.9/5

Cleanliness

3.7/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Vikinespari
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Sep 2022

4/5 Good

Johan
Business traveller
Liked: Cleanliness, room comfort
an alright hotel that serves its purpose
Basic hotel. Tidy enough. had a late check in but no one was manning the counter except the guard. Had to go out to look for an ATM for the deposit as they only accept cash then. breakfast was ok though a little sparse. room was facing a mosque and the wake up call by them daily at 6am was a little annoying but small issue. nothing really within walking distances though.
Stayed 2 nights in Aug 2022

4/5 Good

Chee Wai
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean.
Stayed 1 night in Jun 2022

4/5 Good

Chin Hing
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no signage in the lift to remind guests and staff to wear face masks. Lift is an enclosed space. Previous guest smoked in room toilet. House keeping didn't ventilate or deodourise . We would had have perfect stay.
Stayed 1 night in Jun 2022

4/5 Good

Ca Hoe
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast quality deteriorated (third time staying here, and worsens every time). Egg counter was the saviour.
Stayed 3 nights in Jun 2022

1/5 Terrible

rawichandar
Stayed 1 night in May 2022

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserving of high review rating
Stayed 1 night in Jan 2022

5/5 Excellent

Mohamed Huzaifah, ALOR GAJAH
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh room. Friendly staff. Recommended.
Stayed 3 nights in Oct 2021

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Friendly staff. Good room, clean and well maintained. Good ambiance too. Free breakfast. Recommended.
Stayed 2 nights in Apr 2021

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here. The complimentary breakfast was used to be a buffet, but now served as individual portion to be chosen among 2/3 selections. Personally, it wasn't enough for me. The bed was exceptionally "fresh" because the linen was fragrant and gave a very comfortable slumber. Other things were as good as before and all-round awesome!
Stayed 1 night in Feb 2021