Hypo-allergenic bedding, in-room safe, desk, blackout curtains
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Reviews of Super 8 by Wyndham Fernley

2 out of 5
Super 8 by Wyndham Fernley
1350 Newlands Dr W, Fernley, NV

Reviews

6.4
Rating 10 - Excellent. 141 out of 769 reviews" "
Rating 8 - Good. 208 out of 769 reviews" "
Rating 6 - Okay. 166 out of 769 reviews" "
Rating 4 - Poor. 118 out of 769 reviews" "
Rating 2 - Terrible. 136 out of 769 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service
I booked a room through Expedia and paid using PayPal. When I arrived at Super 8 the desk person said I would need a credit card . I did not have one and was turned away. I have not been refunded for my payment.
Stayed 1 night in Mar 2023
Response from paula on 2 May 2024
we are so saddened to hear you had some issues and didn't enjoy your stay with us we are looking into the issues you had

10/10 Excellent

Luke

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very clean and excellent staff
Stayed 1 night in Apr 2024
Response from paula on 1 May 2024
we are so happy to hear you enjoyed your stay with us thank you for the feedback

2/10 Terrible

Pam

Disliked: Staff & service, amenities, property conditions & facilities
I usually wouldn't say this but this was absolutely GROSS!! Stains on the pillows.....stinks.. bathroom was disgusting tub was black!!!! I would say the place should t shut down!!!!
Stayed 2 nights in Apr 2024
Response from paula on 28 Apr 2024
we are so saddened to hear you didn't enjoy your stay with us thank you for feed back

6/10 Okay

Gavin T

Travelled with partner
Liked: Staff & service
It's okay for the price. I gotta say, though, that when got into our room, my wife noted that the bed covers were dirty and it didn't look like the bed had even been made. The shower mixit valve was surrounded by repair tape but the operation of the shower didn't seem to be affected. Breakfast is pretty limited, and the first day we noted to management that the first slice of bread presented for breakfast had black mold on it. When notified, they just removed the one piece with the mold but didn't bother to check the other pieces of bread. Yuck! Pretty noisy location, so bring ear plugs. Convenient restaurant and gas station in the vicinity.
Stayed 3 nights in Apr 2024
Response from paula on 19 Apr 2024
we are so saddened to hear you didn't enjoy your stay with us we are looking into the issues you had thank you for letting us know

2/10 Terrible

Michel

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good,I book a room for over a week for three adults. They gave us one wash cloth, one hand Towel, two bath towels. Never cleaned our room all the time we were there, the beds we made when we got there and we found a wadded up cleanex in the sheets.no ice, no coffee other than the two when we got therewe had to go to Walmart and buy hand towels and wash cloths. We were told our room could be cleaned on Wednesday it never happened. I payed good money for that room and expected better. I am calling the Chorp office Monday, also putting it on Facebook and any other place I can find so this doesn't happen to someone else. Also this is a direct reflect on Expedia I expected better from you
Stayed 7 nights in Apr 2024
Response from paula on 17 Apr 2024
we are so saddened to hear you didn't enjoy your stay with us we are looking into the issues you had thank you for letting us know

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was out of service. Pool heater not working. Sink backed up. Holes in walls and pictures. Housekeeping never check if I needed anything. I had to ask them to empty my trash bring more towels and coffee. I will never come back and would not recommend
Stayed 2 nights in Apr 2024
Response from paula on 17 Apr 2024
we are so saddened to hear you didn't enjoy your stay with us we are looking into the issues you had thank you for letting us know

8/10 Good

Jason T

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is the mattress are hard as a rock.
Stayed 2 nights in Apr 2024
Response from paula on 14 Apr 2024
we are so happy to hear you enjoyed your stay with us thank you for the feedback

2/10 Terrible

Krislyn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from paula on 12 Apr 2024
we are so saddened to hear you didn't enjoy your stay with us

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from paula on 10 Apr 2024
we are so happy to hear you enjoyed your stay with us

2/10 Terrible

Kylie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving and checking in, the staff were very friendly. However, when I went to check the room, I found trash on the floor, dog hair, human hair, toenail clippings, and food. I asked the front desk to clean the room, but when I returned to check again, I found that they had simply brushed the mess under the beds. I asked to speak to the manager, but was told that they wouldn't be available until the next morning. The staff were not apologetic and did not seem to care about the cleanliness of the room. I decided to move to a different hotel because I did not want to ask a third time for the room to be cleaned.
Stayed 5 nights in Apr 2024
Response from paula on 10 Apr 2024
we are so saddened to hear you didn't have a great stay with us i will look into the issues you had thank you for the feedback

10/10 Excellent

Lisa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the staff immensely. Paula runs a tight ship and keeps things running smoothly and efficiently. Thank you to all who have assisted me in any way during my stay thus far. 🙏
Stayed 1 night in Mar 2024
Response from paula on 3 Apr 2024
we are so happy to hear you enjoyed your stay with us i will let the team know we look forward to see you again

4/10 Poor

Kiran

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs some upgrades. Clean towels look dirty. Sink faucet needs to be fixed.
Stayed 1 night in Mar 2024
Response from paula on 3 Apr 2024
we are so saddened to hear you didn't enjoy your stay with us we are work hard to fix the issues you had

8/10 Good

Lisa

Liked: Amenities
All good
Stayed 1 night in Mar 2024
Response from paula on 28 Mar 2024
we are so happy to hear you enjoyed your stay with us

4/10 Poor

Mark

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Noisiest hotel I’ve ever booked, drug addicts and drunk people everywhere, woke up Wednesday morning at 4:00 am to go fishing at Pyramid Lake and had to step over the person sleeping under a blanket in front of my hotel room door in order to get to my truck. Will not be returning to this property again! Couldn’t believe that Wyndam would have a property like this dump…
Stayed 3 nights in Mar 2024
Response from paula on 22 Mar 2024
we are so saddened to hear you didn't enjoy your stay with us we are taking care of the issues you had thank you for the feedback

6/10 Okay

Omar

Disliked: Cleanliness, property conditions & facilities
It was okay to stay for a work stay
Stayed 4 nights in Mar 2024
Response from paula on 20 Mar 2024
we are so saddened to hear you didn't enjoy your stay with us we will looking into the issues

2/10 Terrible

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from paula on 13 Mar 2024
we are so saddened to hear you didn't enjoy your stay with us thank you for the feedback

8/10 Good

Melind

The building is an older building, of course, but the rooms were clean and comfortable and it was very quiet at night. It was nice place to stay and affordable!
Stayed 1 night in Mar 2024
Response from paula on 13 Mar 2024
we are so happy to hear that you had Aa great stay with us we are looking forward to seeing you again

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 1 star hotel. Drywall patches that weren't painted. Bugs crawling on the floor. The tub/shower was gross. A door that didn't shut tight enough to seal. Etc., etc. I won't stay there again
Stayed 3 nights in Mar 2024
Response from paula on 8 Mar 2024
we are so saddened to hear you didn't enjoy your stay with us we looking into the issues you had thank you for the feedback

10/10 Excellent

Lisa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Between Paula, Diane and Amanda. I'm at a loss for words. I haven't felt safe in the transition that has been my life as of late until I came here. They run a tight ship while still being accommodating. * It's priceless. Thank you so much beautiful, strong, women that you are. You know how to 'read the room.' I needed you. 🙏
Stayed 6 nights in Feb 2024
Response from paula on 29 Feb 2024
we are so happy to hear that you had a great stay with us i will let the team know we look forward to seeing you again

8/10 Good

Alan, Montrose

Liked: Cleanliness, staff & service
The building seemed older, but clean enough and the check in was fine.
Stayed 1 night in Feb 2024
Response from paula on 28 Feb 2024
we are so happy to hear you had a nice stay with us we look forward to seeing you again thank you for the feedback

2/10 Terrible

Ros

Stayed 1 night in Feb 2024
Response from paula on 20 Mar 2024
we are so saddened to hear you didn't enjoy your stay with us we will looking into the issues

6/10 Okay

Ann

Travelled with family
Liked: Staff & service
Online room photos were not even close to the real thing. Furniture was in ill repair.
Stayed 2 nights in Feb 2024
Response from paula on 28 Feb 2024
we are so saddened to hear that you didn't enjoy your stay with us thank you for the feedback

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
This place and pretty much every hotel advertised in expedia are a lie they show you some nice rooms but once you get there they stink the tub is trash and hell nooooo I won’t be staying there anymore
Stayed 4 nights in Feb 2024
Response from paula on 10 Feb 2024
we are so saddened to hear that you didn't enjoy your stay with us we are looking into the issues you had

6/10 Okay

Randy

Liked: Staff & service
It’s just ok….nothing special.
Stayed 1 night in Feb 2024
Response from paula on 10 Feb 2024
we are so saddened to hear that you didn't enjoy your stay with us

10/10 Excellent

alyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from paula on 7 Feb 2024
we are so happy to hear you enjoyed your stay with us looking forward to seeing you again

6/10 Okay

Jeric

Liked: Cleanliness, staff & service
Sleepless night
The only thing was the running toilet all night long.
Stayed 1 night in Feb 2024
Response from paula on 4 Feb 2024
thank you for the feedback we will look into it

10/10 Excellent

Samantha

Travelled with partner
Liked: Property conditions & facilities
Nice-but no carpet on floors. And the heater was noisy.
Stayed 1 night in Feb 2024
Response from paula on 4 Feb 2024
thank you for the feedback we will look into it

4/10 Poor

Verified traveller

Made a mistake and booked in Fernley instead of Fallon. Was hoping for some understanding and to not get charged, but it was too late even though we stayed in a Super 8 in Fallon.
Stayed 1 night in Feb 2024
Response from paula on 7 Feb 2024
thank you for the feedback i will look into the issues you had

6/10 Okay

Greg

Stores are close
Stayed 1 night in Jan 2024
Response from paula on 2 Feb 2024
thank you for the feedback

4/10 Poor

Cameron

Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
Door wouldn't close completely. Shower head, pressure, and temp were terrible. No open plugs for a charger or the coffee machine. Ashes in the left drawer
Stayed 3 nights in Jan 2024
Response from paula on 1 Feb 2024
we are so saddened to hear you didn't enjoy your stay with us thank you for the feedback

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean & nicely updated; the bathroom though needs to be updated in a bad way. Staff was extremely helpful and nice. The breakfast was very sad. Not many options available for breakfast. But over all it was a great place. Definitely will stay again.
Stayed 1 night in Jan 2024
Response from paula on 28 Jan 2024
we are so happy to hear you enjoyed your stay with us

6/10 Okay

Curtis

Stayed 1 night in Jan 2024
Response from paula on 24 Jan 2024
we are so happy to hear you enjoyed your stay with us thank you for the feedback

8/10 Good

Anndrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from paula on 24 Jan 2024
we are so saddened to hear you didn't enjoy your stay with us thank you for the feed back

8/10 Good

Adam

Stayed 1 night in Jan 2024
Response from paula on 17 Jan 2024
we are so happy to hear that you enjoyed your stay with us thank you for the feed back

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Overbooked the hotel and then charged me!
I arrived to check in and was told that they’re was no vacancy. They said that the website overbooked the hotel and that they wouldn’t be charging me and would notify Hotels.com/Expedia of their error. But I was charged for a room.
Stayed 1 night in Jan 2024
Response from paula on 17 Jan 2024
thank you for letting me know i will look into the issues you had

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty, had no chose but to stay. couldn’t wait to leave. nothing worked. shower had almost zero water. shower and fixtures dirty and old. heater never shut off. room was really cold then at 3:00am much to hot.
towel holder bent
holes barely patched
dirty and part fell off
Stayed 1 night in Jan 2024
Response from paula on 11 Jan 2024
we are so saddened to hear you didn't enjoy your stay with us we are looking into the issues you had thank you for letting us know

6/10 Okay

Kayla

Stayed 2 nights in Dec 2023
Response from paula on 11 Jan 2024
we are happy to hear you enjoyed your stay with us

8/10 Good

Noel

Travelled with family
Liked: Cleanliness, staff & service
Needs help
Need more plugs had to un plug microwave or refrigerator to use coffee maker. Staff amazing always friendly
Stayed 3 nights in Dec 2023
Response from paula on 3 Jan 2024
we are happy to hear you enjoyed your stay with us we are looking inti the issues you had

6/10 Okay

Lesly

Stayed 2 nights in Dec 2023
Response from paula on 24 Jan 2024
we are so saddened to hear you didn't enjoy your stay with us thank you for the feed back

8/10 Good

Mariela

Stayed 1 night in Dec 2023
Response from paula on 24 Jan 2024
we are so saddened to hear you didn't enjoy your stay with us thank you for the feed back

6/10 Okay

Fred

Property was adequate. Breakfast was limited. There is a casino across the parking lot with nice restaurant. Weather was cold, but room has a sturdy heater. Double vanity was nice.
Stayed 2 nights in Dec 2023
Response from paula on 3 Jan 2024
we are so happy to hear that you enjoyed your stay with us thank you for lets know

10/10 Excellent

Sharon M

Stayed 1 night in Dec 2023
Response from paula on 30 Dec 2023
we are so happy to hear you enjoyed your stay with us

6/10 Okay

Haas

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from paula on 30 Dec 2023
we are so happy to hear you enjoyed your stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from paula on 27 Dec 2023
we are so happy to hear you enjoyed your stay with us thank you

2/10 Terrible

Ryan, Redding

Old and run down
Stayed 1 night in Dec 2023
Response from paula on 3 Jan 2024
we are so saddened to hear your stay with us was not enjoyable

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from paula on 27 Dec 2023
we are so happy to hear you enjoyed your stay with us thank you

2/10 Terrible

susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty room.
Stayed 1 night in Dec 2023
Response from paula on 17 Dec 2023
we are so saddened to hear that you didn't enjoy your stay with us thank you for letting us know

2/10 Terrible

Chanel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got woken up at 8 am them trying to come into the room. They never knocked at the door and they never said room service. The flooring coming apart . The room smelled
Stayed 1 night in Dec 2023
Response from paula on 17 Dec 2023
we are so saddened to hear that you didn't enjoy your stay with us thank you for letting us know

8/10 Good

Michelle

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The parking lot needs to be repaved. The toilets need to be replaced. Security bars should be installed in the shower. The floors need to be mopped between guests. I had to wear socks the whole time.
Stayed 3 nights in Nov 2023
Response from paula on 30 Nov 2023
we are so saddened to hear you didn't enjoy your stay with us thank you for letting us know about the issues

2/10 Terrible

Gary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in, went to the room and the room was filthy, but sheets were gross. The bathtub was not habitable neither my wife, or I could take a bath or a shower for that matter, my mother-in-law and Friend check into another room and had to ask the hotel for another room it was so disgustingly dirty, and in disarray would not recommend this hotel to anybody and we grossly overpaid for what we got
Stayed 1 night in Nov 2023
Response from paula on 30 Nov 2023
we are so saddened to hear you didn't enjoy your stay with us thank you for letting us know about the issues