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"Love the place peopl was nice and friendly and it stayed clean "

"Had a nice trip with friendly staff and a clean room. Staff came to clean often. Food was decent and activities were fun. Would stay again."

"The hotel is extremely clean, very comfortable beds! Great for families, lots to do! Although not a part of the all inclusive package the kids played laser tag, bowling, and experienced the surf pool. As part of the all inclusive they loved the lazy river, water park and ice cream shop!! The kids club had a trampoline park (need jump socks) and they loved it. The beach is absolutely stunning, white sand and clear water! The staff was courteous and animated. Guedy and Humberto were great at check in!! Tip- rent a golf cart in advance! Huge property and although they have trolleys every 5 min nobody wants to wait! Highly recommend for families!!"

"The food was great and the pools were very clean. Loved the shows at the theater. Only downside is that the elevator wasn't working during our stay so we had to walk 4 sets of stairs."

"My family's (2 adults, 3 kids) and total group's (4 adults, 6 kids) was very positive at Serenade Punta Cana Beach & Spa Resort. The property was in great shape where it mattered to us, but it could use a little maintenance (i.e. entertainment room screen, some buildings needed a little love, missing tiles at the swim up bar). None of the needed maintenance was a turn off for our experience; the pools were in great shape and clean, the beaches were clean and accommodations (i.e. chairs, "umbrellas", common spaces like bars, lobby, room furnishings, and restaurants) were all as expected or better. The time of year we went (late July early August) there was a lot of seaweed in the ocean but that was expected (just info not a mark against Serenade). There was still a sandbar that was free of seaweed to play in the ocean and the crews worked around the clock to clean up the seaweed that washed up on the beach. Seaweed did not bother us but it was present. The staff was great and responded extremely well to tipping. Leaving a couple bucks for the minifridge stocker and house keeping went a long way. The bar and restaurant staff were attentive too; tipping went a long way here also (although it was not required to get decent service). The resort was very kid friendly and the pre-teens in our group loved getting mocktails and the freedom of grabbing a bite to eat at the beach food stand. We ate at the hibachi restaurant and the steak house twice; both were amazing."

"The staff is extremely nice and respectful and go out of their way to accommodate your needs! Very family friendly resort, highly recommend "

"Beautiful resort that my wife and I will be returning to in the future. Friendliest staff I've ever encountered on vacation. Room was clean, large and had amazing oceanfront views. Highly recommend!"

"everything was great "

"great location comfortable hotel. recommend it"