Hotel Shangri-La Hotels and Resorts di Pusat Bandar Kota Kinabalu

"Room is clean, just a bit too small. Staff is friendly. Toilet is also very clean but can be very smelly because there is no proper ventilation. It would be nice if they can provide shampoo, body and body wash etc. Location is very convenient but it’s not cheap for this type of extremely small room. The building and outside looked old and scary but it’s not as bad as I would have expected "

"My stay here is for meetings with customers. It is a good hotel to put up as it is convenient for customers to park right in front of the hotel. I am a World of Hyatt member, and it gives me a discount of 50% on meals when I am staying there. So, this is also cost saving for my company and the convenience."

"Clean"

"Aircond temp was out of ctrl. Once in on, unable to regulate the temp but kept blowing"

"Great little hotel in KK. I’ve stayed here twice and both times it was exceptional. The staff are super friendly and helpful. "

"Marvelous "

"Clean and convinent. At the central of the town and inside a mall Good breakfast too "

"Old hotel, though well maintained. Great view, nice environment. Highly recommended. Will come back again."

"The rooms are big and clean. Staffs’ service is good. Location of hotel is good. Breakfast spread is decent but the taste of food is underwhelming. Meat was overcooked, kuih is very sweet, bread selection tasted like supermarket’s. The jams are still in the supermarket’s bottle. Given the price per room, kitchen should attempt to make their own bread, jam etc. Teh tarik was super sweet and the black coffee tasted very diluted, esp once milk was added in. "