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Shangri-La Tanjung Aru, Kota Kinabalu

Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

Hypo-allergenic bedding, down duvets, in-room safe
On the beach, scuba diving, snorkelling, waterskiing
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, down duvets, in-room safe

Overview of Shangri-La Tanjung Aru, Kota Kinabalu

VIP Access

Shangri-La Tanjung Aru, Kota Kinabalu

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationSabah State Mosque8 min drive
  • Popular LocationImago Shopping Mall10 min drive
  • Popular LocationSutera Harbour10 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Kota Kinabalu

Located on the beach, Shangri-La Tanjung Aru, Kota Kinabalu is in Tanjung Aru, a neighbourhood in Kota Kinabalu with good airport proximity. Sabah State Mosque and Kota Kinabalu City Mosque are notable landmarks, and travellers looking to shop may want to visit Imago Shopping Mall and Anjung Samudera. Travelling with kids? Don't miss Lok Kawi Wildlife Park. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Sabah State Museum - 6 min drive
  • Sabah State Mosque - 8 min drive
  • Imago Shopping Mall - 10 min drive
  • Sutera Harbour - 10 min drive
  • Oceanus Waterfront Mall - 12 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 13 min drive

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

5-star luxury resort located in Tanjung Aru
You can look forward to a marina, a round-trip airport shuttle and a poolside bar at Shangri-La Tanjung Aru, Kota Kinabalu. This resort is a great place to bask in the sun with a beachfront location, scuba diving and sailing. Indulge in a body scrub, a facial and reflexology at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and garden views. The gym offers yoga classes and aerobics classes; other things to do include windsurfing, snorkelling and waterskiing. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free shopping centre shuttle and 3 outdoor tennis courts
  • Limo/town car service, express check-out and a banquet hall
  • Guest reviews say good things about the family-friendly amenities, helpful staff and proximity to the airport
Room features
All 498 individually decorated rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 10 per day)
  • Return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: MYR 90.00-110.00 for adults and MYR 50.00-60.00 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Cafe' TATU
  • Borneo Lounge; Bar
  • Shang Palace
  • Coco-Joe's Bar; Grill
  • Sunset Bar

Things to do

  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (7190 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Marina on site
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 198.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 90.00 and MYR 110.00 for adults, and MYR 50.00 and MYR 60.00 for children (approximately)
  • Valet parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 198.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Does Shangri-La Tanjung Aru, Kota Kinabalu have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at on 26 Dec 2022 start from RMย 708.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Tanjung Aru, Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Tanjung Aru, Kota Kinabalu?

Self-parking is free at this property.

What time is check-in at Shangri-La Tanjung Aru, Kota Kinabalu?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Shangri-La Tanjung Aru, Kota Kinabalu?

Checkout is at noon.

Does Shangri-La Tanjung Aru, Kota Kinabalu provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Shangri-La Tanjung Aru, Kota Kinabalu located?

Nestled on the beach, this Tanjung Aru resort is within 3 mi (5 km) of Sabah State Mosque and Imago Shopping Mall. Tunku Abdul Rahman Park and Anjung Samudera are also within 6 mi (10 km).

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 598 out of 1001 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 274 out of 1001 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 70 out of 1001 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 32 out of 1001 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 27 out of 1001 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Carla Stefania Di
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly and helpful. Loved the range of amenities - although the spa was sold out the entire time we were there which was unfortunate. The sunset bar was my absolute favourite place to be!
Stayed 3 nights in Oct 2022

10/10 Excellent

Mohd Ibrahim
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb.
Stayed 2 nights in Oct 2022

6/10 Okay

Aaron
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is great. Itโ€™s situated next to the sea and the views are just amazing. However, we canโ€™t say the same for their service. From the get go, no one offered to help us with our luggage when we arrived, and yet have the audacity to point the ramp to us, so we can wheel the bags ourselves. The check in lady was mediocre-friendly, at best. The pool side service from Coco Joeโ€™s is a joke. The staff themselves had no idea what is going on, most of the time. No one came to serve us, so we decided to walk over there to place the order. Someone came when the food came and they had no clue what is going on, as we can see them bickering among themselves. Service at this hotel is definitely lacking, especially for a 5 star hotel.
Stayed 4 nights in Aug 2022

10/10 Excellent

Abu Che
Stayed 3 nights in Jun 2022

10/10 Excellent

Deon
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the Horizon lounge upon arrival and check in there . Great breakfast and go with Star Marine to island hopping :)
Stayed 3 nights in Aug 2022

8/10 Good

Mohd Hanapi
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, wonderful staff, good see view, great breakfast and in room dining, but the only down side is the WiFi. Internet was very slow. Please do something with it. Thanks!
Stayed 4 nights in Aug 2022

10/10 Excellent

Sim
Stayed 2 nights in Aug 2022

10/10 Excellent

Jo
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel right on the front.
Stayed for five nights following a 10 day jungle type trip. Lovely hotel with excellent, friendly and very polite staff. Itโ€™s right on the water front and has its own little beach. Fab location. It has its own Star Marina pier with a wide variety of water sports and boat trips available. We only used the restaurant (Cafe Tatu) for breakfast as we prefer to mix it out in KK in the evening. The breakfast was excellent with a massive variety of food from Malaysian, Chinese and European. The only thing lacking was perhaps a wider variety of fresh fruit. Some real exotic stuff would have been brill. Maybe this is seasonal? Nice pool area right on the front. Smart gym, super nice spa with all manner of treatments. This is a big hotel and is furnished beautifully throughout. It is set out to allow ease of access to all areas and it works. I wouldnโ€™t hesitate to stay here again. The sunsets are amazing and you can stroll straight from the hotel all the way down the beach. Checkin and checkout was simple and our Hotels.com booking was immediately recognised.
Stayed 5 nights in Jul 2022

4/10 Poor

Shinya
Stayed 3 nights in Jul 2022

10/10 Excellent

Ramachadra babu
Travelled with family