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Hyatt Regency Kinabalu

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Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Regency, Executive Suite | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Hyatt Regency Kinabalu

Hyatt Regency Kinabalu

5.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah, 88991

Explore the area

    Room options

    About this area

    Kota Kinabalu

    Hyatt Regency Kinabalu is located in Downtown Kota Kinabalu, a neighbourhood in Kota Kinabalu, and is in a shopping district and on the waterfront. Wisma Merdeka and Gaya Street Sunday Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KK Esplanade and Signal Hill Observatory Platform. Travelling with kids? Consider Sedco Square, or check out an event or a game at Likas Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

    Getting around

    • Tanjung Aru Station - 8 min drive
    • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 14 min drive

    About this property

    Hyatt Regency Kinabalu

    5-star luxury hotel in the heart of Downtown Kota Kinabalu
    You can look forward to dry cleaning/laundry services, 2 bars and a 24-hour fitness centre at Hyatt Regency Kinabalu. For some rest and relaxation, visit the sauna or steam room, and indulge in aromatherapy, a body treatment or a hot stone massage. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and happy hour. In addition to babysitting, guests can connect to free in-room WiFi.
    You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and wedding services
    • Massage treatment rooms, a front desk safe and tour/ticket information
    • Multilingual staff, a lift and luggage storage
    • Guest reviews give top marks for the central location
    Room features
    All guest rooms at Hyatt Regency Kinabalu boast comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
    Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and free toiletries
    • 42-inch LCD TVs with cable channels
    • Coffee/tea makers, daily housekeeping and desks


    Chinese (Mandarin), English, Malay

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C or hotter
    Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

    Social distancing

    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks available
    Hand sanitiser provided
    This information is provided by our partners.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking on site (MYR 10 per stay)
    • Wheelchair-accessible parking available

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 75 per person
    • 3 restaurants
    • 2 bars/lounges
    • 24-hour room service

    Restaurants on site

    • Tanjung Ria Kitchen
    • Mosaic
    • Nagisa Japanese
    • The Lounge
    • Shenanigan's Fun Pub

    Things to do

    • 24-hour fitness centre
    • Children's pool
    • Outdoor pool
    • Sauna
    • Spa services
    • Steam room

    Family friendly

    • Babysitting (surcharge)
    • Children's pool
    • Free cots/infant beds
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli


    • Ballroom
    • Banquet hall
    • Lift
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Wedding services

    Business services

    • Meeting rooms - 6


    • 3 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Facials
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage/treatment rooms


    • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (select rooms)
    • In-room accessibility
    • Roll-in shower (select rooms)
    • Wheelchair-accessible lounge
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant
    • Wheelchair accessible (may have limitations)
    • Wheelchairs available on site


    • Designated smoking areas

    Room amenities


    • Air conditioning
    • Bed sheets
    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)


    • Bathroom (partially open)
    • Free toiletries
    • Hairdryer
    • Rainfall showerhead
    • Shower


    • 42-inch LCD TV
    • TV channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water


    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe

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    89% of travellers were happy with check-in
    Check-in from 3:00 PM - midnight
    Late check-in subject to availability


    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk


    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
    Rollaway/extra beds are available for MYR 110.0 per night.
    Free cots are available on request at the property

    Payment types at the property

    Important information


    You'll be asked to pay the following charges at the property:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

    Optional extras

    • Fee for buffet breakfast: MYR 75 per person (approximately)
    • Self-parking fee: MYR 10 per stay
    • Rollaway bed fee: MYR 110.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property accepts credit cards, debit cards and cash
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
    Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    No pets and no service animals are allowed at this property

    Property is also known as

    Hyatt Kinabalu
    Hyatt Kinabalu Regency
    Hyatt Regency Hotel Kinabalu
    Hyatt Regency Kinabalu
    Kinabalu Hyatt
    Kinabalu Hyatt Regency
    Hyatt Kota Kinabalu
    Hyatt Regency Kinabalu Hotel Kota Kinabalu
    Hyatt Regency Kinabalu Kota Kinabalu, Sabah
    Hyatt Regency Kota Kinabalu
    Hyatt Regency Kinabalu Hotel
    Hyatt Regency Kinabalu Hotel
    Hyatt Regency Kinabalu Kota Kinabalu
    Hyatt Regency Kinabalu Hotel Kota Kinabalu

    Frequently asked questions

    Does Hyatt Regency Kinabalu have a pool?

    Yes, this property has an outdoor pool and a children's pool.

    How much does it cost to stay at ?

    As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at on 4 Oct 2022 start from RM 348.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is Hyatt Regency Kinabalu pet-friendly?

    No, pets are not allowed at this property.

    How much is parking at Hyatt Regency Kinabalu?

    Self-parking is available for MYR 10 per stay.

    What time is check-in at Hyatt Regency Kinabalu?

    Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

    What time is check-out at Hyatt Regency Kinabalu?

    Checkout is at noon.

    Where is Hyatt Regency Kinabalu located?

    This family-friendly Kota Kinabalu hotel is located on the waterfront, just steps away from KK Esplanade and Wisma Merdeka. Suria Sabah Shopping Mall and Gaya Street Sunday Market are also within 5 minutes.

    Can I cancel my reservation for free at Hyatt Regency Kinabalu and receive a full refund?

    Yes, Hyatt Regency Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Kinabalu cancellation policy on our site for more details about any exclusions or requirements.

    Overall score and ratings


    Very good

    Rating 5 - Excellent. 417 out of 1002 reviews
    5 - Excellent 42%
    Rating 4 - Good. 400 out of 1002 reviews
    4 - Good 40%
    Rating 3 - Okay. 114 out of 1002 reviews
    3 - Okay 11%
    Rating 2 - Poor. 49 out of 1002 reviews
    2 - Poor 5%
    Rating 1 - Terrible. 22 out of 1002 reviews
    1 - Terrible 2%




    Staff & service




    Property conditions & facilities



    5/5 Excellent

    Soo Choon
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Huge room, comfy bed and pillows. Lots of local good and cheap food walkable in few minutes. Also about 10mins walk are the good cafes in Kinabalu.
    Stayed 4 nights in Sep 2022

    5/5 Excellent

    Liked: Cleanliness, staff & service, amenities
    service and operations staff (front office F&B) were all very friendly and helpful at their own initiative. you don't have to ask, they know what to do. room was speck-less clean, however, the furniture inside are obviously old, run down & some are at the stage of going to break.
    Stayed 1 night in Jul 2022

    5/5 Excellent

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Lot of famous places to visit, shopping malls, food court for many kind of food.
    Stayed 11 nights in Jun 2022

    5/5 Excellent

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Excellent experience! Very good location
    Stayed 2 nights in Jun 2022

    5/5 Excellent

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great location and excellent facilities!
    Stayed 7 nights in Jun 2022

    4/5 Good

    Stayed 1 night in May 2022

    5/5 Excellent

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Comfort and convenience
    Excellent location and a very comfortable hotel. The breakfasts are wonderful.
    Stayed 4 nights in May 2022

    4/5 Good

    Travelled with family
    Liked: Cleanliness, staff & service
    That you had to walk through the restaurant to get to the pool
    Stayed 1 night in May 2022

    4/5 Good

    Travelled with group
    Liked: Cleanliness, staff & service, room comfort
    Stayed 1 night in May 2022

    5/5 Excellent

    Travelled with family, Travelled with family and small children, Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Excellent hotel location. Waling distance to most places of tourists attraction.
    Stayed 1 night in Apr 2022

    General hotel information

    Hotel locationKota Kinabalu
    Star rating5 star property
    Nearest airportKota Kinabalu (BKI-Kota Kinabalu Intl.)
    Nearby landmarksKK Plaza, Oceanus Waterfront Mall, Jesselton Point Ferry Terminal