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Hyatt Regency Kinabalu

Photo gallery for Hyatt Regency Kinabalu

Exterior
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Regency, Executive Suite | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Hyatt Regency Kinabalu

Hyatt Regency Kinabalu

5-star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah, 88991

Explore the area

  • Popular LocationKK Plaza4 min walk
  • Popular LocationOceanus Waterfront Mall14 min walk
  • Popular LocationJesselton Point Ferry Terminal1 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)16 min drive

Room options

About this area

Kota Kinabalu

Hyatt Regency Kinabalu is located in Downtown Kota Kinabalu, a neighbourhood in Kota Kinabalu, and is in a shopping district and on the waterfront. Wisma Merdeka and Gaya Street Sunday Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KK Esplanade and Signal Hill Observatory Platform. Travelling with kids? Consider Sedco Square, or check out an event or a game at Sabah Indoor Climbing Centre. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
Visit our Kota Kinabalu travel guideOpens in a new window
Map

What's nearby

  • KK Esplanade - 1 min walk
  • Kota Kinabalu Waterfront - 3 min walk
  • KK Plaza - 4 min walk
  • Oceanus Waterfront Mall - 14 min walk
  • Jesselton Point Ferry Terminal - 1 min drive

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 16 min drive

Restaurants

  • Chilli Vanilla - 3 min walk
  • Coffee Bean & Tea Leaf - 3 min walk
  • El Centro - 3 min walk
  • Little Italy - 4 min walk
  • Sin Kee Bah Kut Teh - 4 min walk

About this property

Hyatt Regency Kinabalu

5-star luxury hotel located in Downtown Kota Kinabalu
Located close to KK Esplanade and Wisma Merdeka, Hyatt Regency Kinabalu provides dry cleaning/laundry services, 2 bars and a 24-hour fitness centre. For some rest and relaxation, visit the sauna or steam room, and indulge in aromatherapy, a deep-tissue massage or a body scrub. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and happy hour. In addition to babysitting, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and wedding services
  • A ballroom, concierge services and 6 meeting rooms
  • A banquet hall, a front desk safe and massage treatment rooms
  • Guest reviews give top marks for the central location
Room features
All 288 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 75 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Tanjung Ria Kitchen
  • Mosaic
  • Nagisa Japanese
  • The Lounge
  • Shenanigan's Fun Pub

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 6

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Kota Kinabalu
Kota Kinabalu
Downtown Kota Kinabalu
Downtown Kota Kinabalu
Business-friendly
Business-friendly
5 star
5 star
Pool
Pool
Washer and dryer
Washer and dryer
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 110.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 10 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 75 per person (approximately)
  • Self-parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Kinabalu
Hyatt Kinabalu Regency
Hyatt Regency Hotel Kinabalu
Hyatt Regency Kinabalu
Kinabalu Hyatt
Kinabalu Hyatt Regency
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Hyatt Regency Kinabalu have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at on 2 Feb 2023 start from RM 310.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Kinabalu?

Self-parking is available for MYR 10 per stay.

What time is check-in at Hyatt Regency Kinabalu?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Kinabalu?

Checkout is at noon.

Where is Hyatt Regency Kinabalu located?

This family-friendly Kota Kinabalu hotel is located on the waterfront, just steps away from KK Esplanade and Wisma Merdeka. Suria Sabah Shopping Mall and Gaya Street Sunday Market are also within 5 minutes.

Can I cancel my reservation for free at Hyatt Regency Kinabalu and receive a full refund?

Yes, Hyatt Regency Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Kinabalu cancellation policy on our site for more details about any exclusions or requirements.

Hyatt Regency Kinabalu Reviews

Hyatt Regency Kinabalu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 424 out of 1007 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 397 out of 1007 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 115 out of 1007 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 49 out of 1007 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 22 out of 1007 reviews" "
" "2 - Terrible 2%

8.4/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

7.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Husna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel looks old on the outside but the room and restaurants were amazing. The room interior was super nice and my room overlooks the sea. It was an amazing experience. Would definitely recommend this hotel and return to stay in my next trip to KK. Cafes and restaurants in jln gaya is just a walk away too.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jose Bajilidad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the buffet breakfast and the gym
Stayed 5 nights in Oct 2022

8/10 Good

Chaitty

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Limited parking lots. unable to issue room bills at checkout counter because bookings were done thru expedia
Stayed 1 night in Sep 2022

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Hyatt Regency Kinabalu
Hotel with great staffs and best location . Walking distance to Seafood hawker and China town .Good breakfast with daily rotation on some items .Provide early check in and late check out in ease .
Stayed 4 nights in Sep 2022

10/10 Excellent

Goh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will I Return? Yess.
The room is great. Very comfortable. Located in the town center. A lot of restaurants nearby. Within walking distance. Only downside. Parking had to pay RM 10.00 one time. Then FOC multiple entries after that. For me, No need to take breakfast cos a lot of local food to try. Wan Wan Restaurant etc etc.
Stayed 2 nights in Sep 2022

10/10 Excellent

Soo Choon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, comfy bed and pillows. Lots of local good and cheap food walkable in few minutes. Also about 10mins walk are the good cafes in Kinabalu.
Stayed 4 nights in Sep 2022

10/10 Excellent

bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

4/10 Poor

Mehmet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t like
Very old building without free parking place fir customers.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

KARTINI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sea view & wonderful hotel
Kudos to Ka Yee from the receptionist who handled our day tour . The other staffs from the receptionist are also polite and tried to accommodate the customer. Well done. Nice view of the sea. Love it.
Stayed 3 nights in Aug 2022