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Reviews of TownePlace Suites Dothan

3 out of 5
TownePlace Suites Dothan
201 Retail Dr, Dothan, AL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 348 reviews" "
Rating 8 - Good. 53 out of 348 reviews" "
Rating 6 - Okay. 31 out of 348 reviews" "
Rating 4 - Poor. 13 out of 348 reviews" "
Rating 2 - Terrible. 7 out of 348 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jennilyn

Travelled with family
Disliked: Amenities, property conditions & facilities
Bed was too hard. Pillows were too soft. Walls were too thin. Air conditioner was too loud. Room was humid and damp. Floors were sticky. Pool needed cleaning. Layout of the “suite” was terrible. Why the huge “desk”/“rolling table”? We had to scoot past each other. And please check the washers in your sinks. Every time we turned it on, we had a shower. Just an overall bad experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly T

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was very nice!
Stayed 1 night in Apr 2024

10/10 Excellent

Rachelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siehara was awesome and very helpful. Would recommend staying there and will again if back in that area!
Stayed 1 night in Apr 2024

10/10 Excellent

Alton

Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady checking us in was awesome.
Stayed 1 night in Mar 2024

6/10 Okay

Timothy

Stayed 1 night in Mar 2024

10/10 Excellent

Laneice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Dothan . I travel here often for family and the staff and hotel aura was simply amazing. Will be back next month .

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were very friendly!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024

10/10 Excellent

lance, nixa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. Great place to stay😊
Stayed 1 night in Feb 2024

6/10 Okay

Katie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Look at all options
Condition of room not good. Not sure if Marriott owns this. Staff amazing with all issues, requests. If you expect a Marriott property, not this location.
Stayed 3 nights in Jan 2024

10/10 Excellent

donald

Stayed 1 night in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property when I visit my hometown. The room itself was clean as always, but the last couple of times I've been a little disappointed with the continental breakfast. They are constantly out of coffee and half & half, and the oatmeal was not worth eating. (Soupy.)
Stayed 1 night in Dec 2023

10/10 Excellent

Chimica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

David

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Housekeeping poor. Would like disposable cups and glasses. Torn carpeting by bathroom door. Not a Covid friendly place. Should have a call button for the reception desk. Receptionist was not there when we arrived or at checkout.
Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice place. The room and bathroom were spacious and the kitchenette, while compact, had a medium sized fridge and a Keurig. We were a bit disappointed in the breakfast. We were really looking forward to making waffles, but they are whole wheat so not the fluffy-crispy treat we were anticipating. And their oatmeal was lukewarm (although a staff person took it to the kitchen to warm it in the microwave). But for me, the breakfast doesn’t diminish how nice this hotel is, so I’m still giving it 5 stars. Highly recommend.
Stayed 1 night in Dec 2023

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
We didn’t get the room we reserved and the room we got was disgusting. Dirty and torn up carpet, dirty and wet dishes. Just gross overall. Breakfast is served until 9:00 and we went at 8:00 but there was almost no food and no dishes. No one was there to help. Never returning.
Stayed 1 night in Dec 2023

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice overall, Breakfast disappointing
Overall stay was nice. We all were a little disappointed especially the kids with the breakfast. Very limited, no protein (which as a diabetic is the only thing I can eat) no plates, no coffee when we arrived at 7:50am. Milk all expired on the day we were there. Kids will not eat or drink anything that is on or after Sell date. There was also water soaked carpet in room 106 and when we reported it to front desk they already knew about it??
Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly, clean & comfortable stay!
The place was clean & comfortable, the check in was quick and simple and the service was wonderful! We would definitely stay here again!
Stayed 1 night in Dec 2023

8/10 Good

January

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The only part that made me alittle upset was NOTHING was available after breakfast. No coffee, snack, fruit ect. I had to find sugar and cream from the breakfast cook and there was no creamer for coffee. The front desk check in was great!! She was a feel in.Room was very clean and roomy..We will stay here again
Stayed 1 night in Dec 2023

8/10 Good

Felecity

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Mary Jane

Travelled with partner
Everything was fine. The breakfast not good
Stayed 1 night in Nov 2023

10/10 Excellent

Raynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Amber

Travelled with group
Liked: Cleanliness, staff & service, room comfort
We were in town for a bowling tournament. It was a great stay, but the elevator was down and carrying our bowling equipment up the stairs was very inconvenient.
Stayed 1 night in Nov 2023

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, despite the fire alarm. Our check-out was cumbersome, because the person checking us out stated there was a 1 cent charge on our bill. And she didn't know how to resolve it. We stood at the counter 10 to 15 minutes waiting to check-out. She finally told us she would get it resolved and we would receive our receipt via email.
Stayed 2 nights in Nov 2023

10/10 Excellent

Shamika

Stayed 1 night in Nov 2023

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect stay. Star was wonderful and friendly. Room was clean and quiet. Bed was extremely comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Kenneth

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
over all , good
this was my 3rd stay in the last month. On 2 occasions, the in room coffee pot did not work, but thankfully coffee was ready in the lobby by 5 am. The metal on the bathroom light has rusted and could be improved. The chrome in the bathroom could be cleaned, sink and in kitchen area. Overall good, just would be great if items were not deterioating or were cleaned a little better.
Stayed 2 nights in Sep 2023

6/10 Okay

Peyton

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was very helpful and considerate, especially at the front desk and housekeeping. Our first room's TV didn't work, so Tabitha switched us rooms. We had our cat with us, and the hotel accommodated us without a problem. There was plenty of access to wherever we needed to go in town. Nice place for a fair price. I would stay there again.
Stayed 7 nights in Aug 2023

8/10 Good

Mario

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay and the lobby area! Room was nice and clean but wish there was more space in the room and the pool was bigger!
Stayed 2 nights in Sep 2023

10/10 Excellent

Terrance

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice, new, well maintained property close to the interstate.
Stayed 1 night in Aug 2023

10/10 Excellent

neldian

Liked: Cleanliness, room comfort
The hotel is very nice and clean, my husband and I went there for a getaway, excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Joy

Liked: Cleanliness, amenities
Great location, friendly staff, clean room!
Stayed 1 night in Aug 2023

10/10 Excellent

Tony

Stayed 3 nights in Aug 2023

10/10 Excellent

Nikolce

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic and friendly staff! Comfortable room! Thank you!
Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort
perfect
Room was perfect, beds were very comfortable and room was dark which made it great for sleeping in.
Stayed 1 night in Jul 2023

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff are really helpful. Would definitely recommend this to my friends
Stayed 1 night in Jul 2023

10/10 Excellent

jordan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Grant

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was wore out. Carpet was peeling up and ripped in some areas. The window had a large crack. Overall we were disappointed with the room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Meghan

Liked: Cleanliness, room comfort
No complaints
Satisfied
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Stayed 1 night in May 2023

10/10 Excellent

AMY

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and easy check in. Lots of dining and shopping options nearby. Would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

4/10 Poor

Arthur

Liked: Amenities
I checked, and it was provided a room key. When I open the door, it was obvious someone was already staying in the room. Needless to say that guest was very upset that I had a key to the room. I returned to the front desk and received a different room key. This room was not cleaned. The toilet had been used. This was a disappointing stay.
Stayed 1 night in May 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023