Cari Hotel di Tulum

"Need review of AC control."

"The staff are absolutely amazing. They go out of their way to ensure everyone is taken care of. Property is immaculate and aesthetically pleasing to the eye. Daily trips to the beach feels like little excursions. Eric at the Grotto is amazing and is so attentive. FIBI…"

"Everything so clean and well organized. Loved the hot tub and the amenities."

"Amazing trip. Amazing location. Amazing food."

"The service was amazing; however most restaurants were closed and the beaches were covered in mounds of seaweed. As such, we couldn’t enjoy the beaches or the ocean. Some of this was seasonal, but we were never notified of the limitations and reduced amenities. We couldn’t even book many of the excursions due to the seaweed and oceans. Additionally, several areas and amenities were under construction with no notification."

"Overall, it was a wonderful experience for us. Of course, there were a few challenges along the way, but we came here fully aware of what to expect, so nothing really caught us by surprise. What impressed me most was the effort the resort has made for its guests, it almost feels as if they built the hotel right on top of the ocean. Because of that, I find it a bit unfair to focus too much on minor inconveniences. The staff were consistently friendly, welcoming, and eager to help whenever...

"If you guys do more activity in the afternoon would be better one more thing the fruits you have to improve more"

"This place was very tranquil and peaceful—- loved it. Staff was very hospitable and gracious for your presence. Food was delicious and drinks did not disappoint."

"To be honest it’s a nice resort but they’re no sort of nightly entertainment or any club near or on the resort you’ll have to spend money on a taxi. Plus they’re always asking you to buy something this is supposed to be an ALL INCLUSIVE resort, they tried to offer a terrible discount for membership with Bahia franchise, the spa was still 160 for 2 people after discounts and the food was TERRIBLE no variety of selections no steak no seafood just tomato sauces chicken fajitas and nasty ass rice...

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"Personal de meseros barmans te atienden horrible, se enojan si les pides algo, se desaparecen hasta 20 minutos, nos niegan el servicio y tuercen la boca cuando les pides algo. Nunca se pudo encontrar reservacion para ningún restaurante, y las bebidas son de muy mala calidad"

"Beautiful place, plenty of activities, only thing you need to inform guest of another housekeeper coming later in the day after 9pm the guest should be asked if service is needed no be surprised by someone coming into the while in bed"

"We had an amazing experience at Nomade. The staff were all so friendly and attentive. The food served at their restaurants are all delicious, the drinks are well made. The parh to your room is surrounded by nature, and all very private. The daily yoga is so peaceful, and our favorite experience was definitely the Temazcal ritual! We highly recommend this hotel!"

"Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and...

"Best experience, I had an amazing room, the guy at the front desk gave me a better room wen I didnt like my first room .. honestly this place is a dream tree house love the bath tubs, loved everything about tulum including this place"

"The property and amenities were amazing and the service was top notch. Be prepared to spend some money in Tulum though. Nothing is cheap"

"Great service great experience"

"This hotel was absolutely beautiful. Amazing staff ready and willing to help plan excursions, rent bikes/scooters, and their Partnering transportation service (5 stars as well). The food at the restaurant was delicious, every inch of the property was just peaceful and serene like being in your own world. Very zen! A great way to unplug from the noise of the world (no tvs) and unwind. Loved our stay. And cant wait to visit again."

"I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we...