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Corazon de Jade Tulum Downtown

2.5 star property
Escape to a haven of relaxation. Unwind with a rejuvenating massage or stroll through the lush garden.

Choose dates to view prices

Unwind at Corazon de Jade Tulum Downtown, where lush gardens and designer stores on site blend with a tranquil atmosphere. Guests rave about the helpful staff as they indulge in spa services, like Swedish massages, or lounge on the sun-kissed terrace with free in-room WiFi nearby.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room with King Bed with Balcony Garden View and Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Balcony Garden View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with King Bed with Terrace Garden View and Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Terrace Garden View and Private Bathroom

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • Garden view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two Queen Beds and Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with Two Queen Beds and Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
Free bottled water
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room with Two Twin Beds with Balcony and Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with Two Twin Beds with Balcony and Private Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room with King Bed with Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two King Beds with Street View and Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with Two King Beds with Street View and Private Bathroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
Free bottled water
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room with One Double Bed with Garden View Balcony and Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with One Double Bed with Garden View Balcony and Private Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room King Bed with Street View and Private Bathroom

Flat-screen TV

Room King Bed with Street View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Shower/bath combination
Minibar
Free bottled water
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Tulum City Center, a neighbourhood in Tulum, Corazon de Jade Tulum Downtown is in the entertainment district. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing. Visit our Tulum travel guide
Map
Avenida Tulum, entre Acuario Sur y Júpiter Sur, Tulum, QROO, 77780

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    5 min drive - 2.5 km
  • Dos Aguas Park
    2 min walk - 0.2 km
  • Hospital de Tulum
    3 min walk - 0.3 km
  • Cenote Calavera
    4 min drive - 2.2 km
  • Hunab Lifestyle Center
    5 min drive - 2.1 km

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Campanella Cremerie
    2 min walk
  • Crazy Fish Tacos
    1 min walk
  • Las Margaritas
    1 min walk
  • Now Mezcal & Tequila
    2 min walk
  • Wang Tulum
    4 min walk

About this property

Corazon de Jade Tulum Downtown

Hotel near Tulum Mayan Ruins
At Corazon de Jade Tulum Downtown, you can look forward to a terrace, designer shops on-site and a garden. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and concierge services
  • Smoke-free property, a 24-hour front desk and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Corazon de Jade Tulum Downtown feature perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Things to do

  • Designer stores

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 20 June 2025 to 30 June 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 110 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Corazon Jade Hotel Tulum
Corazon Jade Hotel
Corazon Jade Tulum
Corazon Jade
Corazon de Jade
Corazon Jade Tulum Tulum
Corazon de Jade Tulum Downtown Hotel
Corazon de Jade Tulum Downtown Tulum
Corazon de Jade Tulum Downtown Hotel Tulum

Frequently asked questions

Is Corazon de Jade Tulum Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Corazon de Jade Tulum Downtown?

Self-parking is free at this property.

What time is check-in at Corazon de Jade Tulum Downtown?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Corazon de Jade Tulum Downtown?

Checkout is at noon.

Does Corazon de Jade Tulum Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per person applies.

Where is Corazon de Jade Tulum Downtown located?

Located in Tulum City Center, this hotel is steps from Dos Aguas Park and 2.5 mi (4.1 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Corazon de Jade Tulum Downtown Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 64 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 10 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

Reviews

10/10 Excellent

Samuel

Liked: Staff & service, property conditions & facilities
Great location in downtown right next to the bus terminal. Comfy bed, nice room, great shower.
Stayed 1 night in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent price, super easy check in for my late evening arrival
Stayed 1 night in Feb 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem! The owners are delightful, rooms were immaculately clean, and the location is as good as it gets.
Stayed 1 night in Mar 2024

8/10 Good

Tanushree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Tulum. Easy access to the ruins, food, access to Cultivo for local commute. A little far from the beach but if you are up for 1 hr walk its not bad.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shamik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Beautiful rooms, close to a lot of shopping and bars but not very noisy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were responsive, friendly, and helpful. Dining recommendations were fantastic!
Stayed 1 night in Jan 2024

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great staff. Great value
Stayed 1 night in Nov 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little oasis in the middle of Tulum pueblo

Perfect spot in the middle of the town, less than a block from the bus station. The room was super comfy, the staff very helpful and chill.
Stayed 1 night in Jun 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed being right in the middle of downtown tulum. Staff was very nice. Roon was plain but clean. In walking distance to all restaurants short 29 min ride to beaches
Stayed 3 nights in Dec 2024

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly, the hotel is very quiet, no music during the night. We will definitely come back and stay here. Highly recommend
Stayed 7 nights in Dec 2023

8/10 Good

Tianjian

Liked: Cleanliness, staff & service, amenities
Room looks very nice and clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful! Great location, wonderful owners, and walkable to everything. Scooter rentals right across the street was so convenient! The rooms are spacious and air conditioned. If you really want to experience the city of Tulum, this is a perfect place to start.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the parking on the property, which is great. The shower was weird. The water was coming down from the ceiling, so we couldn’t get our “normal” shower. Otherwise, the room was spacious and clean. Staff are amazing, super friendly and helpful.
Stayed 4 nights in Mar 2024

6/10 Okay

Amandine

Liked: Cleanliness, staff & service
Pros: Staff was very friendly and accommodating (we were able to leave our bags there as we arrived very early and our room was ready a few hours later). Location was convenient (near shopping, transportation, restaurants etc). Rooms are spacious. Cons: The hotel is under construction. Our room was spacious but looked unfinished. The shower was not working properly (water was splashing everywhere and couldn’t get hot water) and they also only had 10 hair dryers in total and none was available for us. This hotel will be very nice once finished.
Stayed 1 night in Apr 2024

10/10 Excellent

DELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the big rooms, big beds , big windows. On Main Street but quiet. I didn’t like the shower. Water sprays everywhere in the bathroom. No hot or warm weather to shower with.
Stayed 5 nights in Dec 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this place
Stayed 5 nights in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
My 3rd time staying at the Jade always my first choice
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible Tulum

great location; close to restaurants; cafe; safe and convenient location
Stayed 2 nights in Apr 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very nice stay. Close to almost everything
Stayed 7 nights in May 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice
Stayed 1 night in Sep 2024

10/10 Excellent

Amalia

Liked: Property conditions & facilities
Everything is very good
Stayed 3 nights in Feb 2024

10/10 Excellent

Sharmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk were wonderful. Thanks
Stayed 4 nights in Jul 2023

2/10 Terrible

Kaveh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place!
Stayed 1 night in Jan 2025

10/10 Excellent

Antonio

Liked: Amenities
Awesome
Stayed 1 night in Sep 2023