Surrey Hotels with shuttle

"This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful. The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed...

"Due to Covid and having to self isolate for 14 days on our arrival back to Canada, We decided in April to cancel the two rooms booked. We corresponded with Expedia and through them were advised that we would not be refunded. As we did not stay at the hotel we can’t really review. But we were disappointed that they did not even offer a partial refund - given the circumstances "

"It’s good for overnight at the airport Rooms are clean "

"When we arrived the hotel was closed and we had to find somewhere else!"

"Lovely place, great staff, service and food!"

"Good hotel and great breakfast thrown in."

"Very pleasantly surprised about my hotel room it was big and clean . Staff very friendly . Only disadvantage was the wifi wasn't working when I was there but it might have been just momentarily."

"Nice hotel, very convenient for the airport "