Cari Hotel di Surrey

"Bueno"

"Fantastic room the Indulgence and good breakfast "

"The staff was friendly, helpful and overall excellent. Unfortunately, the elevator was not working and it was not repaired throughout our stay of 6 nights! We were on the fifth floor, so we had to make the tedious climb up and down to our room. The hotel did not even offer to compensate us for this inconvenience. It was only after we asked for a complimentary something that they offered one day free breakfast. The water pressure of the toilet in the room was very low, so flushing did not work...

"The pool area was very good, and the location near tube station was convenient."

"Breakfast wasn’t the best tbh Room decor lovely but floor a bit tired and no shelf by sink or shower to put anything on Staff were great apart from cleaners very noisy and banging and bashing and hovering before 0800! Bar guy was on his phone and took a few minutes to come and serve me ! Other than what I’ve mentioned I would recommend as overall was good "

"Amazing facilitates and staff that can’t do enough for you "

"All"

"Easy walking to the train station! Amenities close by and friendly staff."

"Terrible customer service, property is nice, upper management customer service is poor "

"Convenient, reasonably priced, friendly helpful staff, quiet."

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"free car parking, so close to shop"

"First time I've stayed since it was taken over and revamped, personally, I preferred the older-style rooms. The location by the Thames is still a huge bonus. There is only one lift, which is quite small, a problem for disabled guests."

"It’s a very comfortable place to be in. I’d visit again."

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"The character of the builder was amazing. The setting the location was perfect.."

"Lovely breakfast and helpful staff. Dated room with issues with the bed resulting in injury. "

"We stayed 1 night at this lovely, cozy and very spatious hotel. The reception staff were very friendly and helpful. We used the indoor pool, jacuzzi and steam room. Not many people there, so we had lots of space. The bathrooms were well equipped (hair dryer and amenities which I loved). When leaving the pool, I passed by the bar which looked lively and fun. Next morning, we had breakfast (English breakfast is their specialty). All good. Then we had a stroll around the property. They have a...