Surrey Hotels with Airport Shuttle

"Due to Covid and having to self isolate for 14 days on our arrival back to Canada, We decided in April to cancel the two rooms booked. We corresponded with Expedia and through them were advised that we would not be refunded. As we did not stay at the hotel we can’t really review. But we were disappointed that they did not even offer a partial refund - given the circumstances "

"Clean, well priced and close to the airport"

"This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful. The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed...

"Very convenient to get the local bus to Gatwick airport. Friendly staff and nice clean room."

"When we arrived the hotel was closed and we had to find somewhere else!"

"We had an enjoyable stay. Just for one night before our early flight. Staff were friendly and helpful, the hotel was very quiet and five minutes from Horley station. Very happy with the price and hotel."

"A"

"Four day stay was cancelled on arrival by hotel due to it being used for Government Quarantine Service, we were only allowed a new night stay and had to make our own alternative arrangements. Management were apologetic but didn’t resolve issue of us having no accommodation for 3 nights and no notice. Do not use this hotel Still awaiting refund 😡"

"Easy instructions to get the key for the room outside of hours that reception is not manned, easy to find room. Room had all I needed for my short stay, tea/coffee maker, shower with immediate hot water and very comfy bed. Would definitely recommend."

"Staff were fantastic as was the hotel setting."