Surrey Hotels with Airport Shuttle

"Due to Covid and having to self isolate for 14 days on our arrival back to Canada, We decided in April to cancel the two rooms booked. We corresponded with Expedia and through them were advised that we would not be refunded. As we did not stay at the hotel we can’t really review. But we were disappointed that they did not even offer a partial refund - given the circumstances "

"Easy access to the airport, food was great "

"This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful. The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed...

"Close to the airport and easy transport, very clean cute rooms !"

"Nice location, close to the business I was visiting (and the airport). My room was at the front, so a bit noisy, but their policy states that noise free isn't guaranteed. Luckily, it wasn't too hot so it didn't matter that the windows were closed. Unfortunately, due to Covid, the bar and restaurant were closed so no food or drink, although my rate included breakfast. This was offset by the cancellation of the charge for parking (£8) so not a big issue."

"When we arrived the hotel was closed and we had to find somewhere else!"

"Could do better with the cleanliness of the rooms."

"Good hotel and great breakfast thrown in."