Cari Hotel di Solidaridad

"Resort is beautiful although wait times at the buffets were 15-20 min every morning for breakfast, we visited end of May and it was very crowded unfortunately. We ordered room service one night that we never received because they were too busy. Please know there’s no accessible beach on property and no eating allowed around the pools. If you like to order food around the pool while your little ones swim you have to visit a designated pool that it’s usually crowded because it’s the only one were...

"My family and I have traveled extensively around the world, and our experience with the staff at Occidental was, without a doubt, the most disappointing we have ever encountered. The staff exhibited a notable lack of customer service skills, empathy, and enthusiasm, which significantly diminished our overall enjoyment of the stay. After five years of anticipation for this vacation, we were excited to be here; however, our experience was a complete disaster from beginning to end. The claims of an...

"El Staff perdidos nunca sabian nada o daban malas recomendaciones sin saber"

"The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate!...

"Great family hotel !! Lots of activities throughout the day !!! Everyone is very nice !!! Good food options!!! Didn’t like the fact that couldn’t get in beach due to the seaweed . Waterpark so much fun"

"I really enjoyed this resort. Let me start with the positives, our butler Adrian, was AMAZING! I would absolutely recommend the "privileged" upgrade. Adrian helped us get into our restaurants, answered all our questions, and concerns. Totally worth it! -The adult pool staff, Francisco, Willy, Rodolfo, Navello (in the gym also) made our stay even better. They kept things fun and entertaining. The swim up bar, Miguel was good...some wait time, even with tipping, I feel they needed more...

"Everyone were excellent and the pool and food were amazing !! 1000/10 would recommend"

"Beautiful resort, Friendly attentive staff, clean rooms , Good breakfast Wonderful spa. Do to Mother Nature Sargassum was extremely bad and smelled horrible. Pools close early 8pm including private swim up rooms."

"Fantastic Food! Ember Restaurant was delicious!"

"Staff was friendly, especially housekeeping staff that were great at tidying the rooms everyday and restocking the fridge. Thank you!"

"Todo perfecto!!"

"Todo muy bien, aunque la propiedad ya se ve vieja y no me gustó la playa olía muy feo porque tienen redes deteniendo el zarpazo pero huele a podrido pero la comida y servicio, muy bueno"

"Pésimo trato a mi persona la persona que es CONCIERGE alto sin cabello que entró ayer alas 3 de la tarde, me hizo sentir mal en todo momento, por pedir un beneficio que expedía me dio. Y para él yo no lo merecía haciéndome unos comentarios fuera de lugar. Que triste pagar tanto para que llegando que hagan ese tipo de groserías y su actitud arrogante y prepotente. Ya levanté mi queja. Ojalá a nadie más le pase eso y si le pasa levanten su queja."

"⭐⭐⭐⭐⭐ What an incredible experience! My wife and I celebrated our 5-year anniversary at Secrets Maroma Beach, and it exceeded every expectation. From the moment we arrived, we were welcomed with amazing hospitality and treated like VIPs. The staff was absolutely outstanding—friendly, attentive, and always going above and beyond to make our stay special. The food was phenomenal! Every restaurant delivered incredible meals, and we were constantly impressed by the quality and variety. The Bali...

"The spa was the best thing about this property. NO BEACH ACCESS, strong seaweed smell. I strongly suggest no staying this property."

"- Excellent customer service - Good options for food - More if a relaxed vibe than a party setting - Lots of beautiful wild life to observe. - Need more guest entertainment/evening shows - Lower room I was first given had an overwhelming mold smell and I had to be moved. Moved to a nicer upper unit and they were kind about it but if you smell mold, move. They tried to tell me it was normal but started to feel sick when in the room. - I would still 100% go back back because of the beauty of the...

"It was our first time staying at Barcelo Palace. We stayed in the Oaxaca Building and our room was somewhat close to the pools. The room itself felt spacious and had lots of storage pace for a family of three. The property itself is large and combines several of their other hotels. The hotel offers shuttle service to the other parts of the hotel but we walked and felt it wasn’t more than a 20 minute walk to get to their furthest property. This is an all inclusive resort but we were not premium...

"Secrets was clean, staff were very helpful and friendly, the pools were beautiful and there was always entertainment happening. The quiet pool was calm and relaxing if you wanted a more serene setting. The food was great and we never had to wait long at the restaurants. And if you are looking for a a late night the DJ in the lounge was so much fun! Great place for couples to relax and reconnect."

"Everyone is very polite and respectful. Room was cleaned everyday. They even give you a courtesy call in the afternoons to make sure you have everything you need. Food is very great and there's 4 restaurant options. They even have hotdogs and burgers and nachos to snack on right next time the pool. This is our second time going and will continue choosing this hotel. Thank you RIU!"

"We stayed in a Garden View room. On our first night around 10 PM, the AC began leaking in our room in Building 5, and we had to be transferred to Building 4. It was frustrating having to walk back, pack everything up, and switch rooms that late at night. A bellhop to assist us immediately would have been appreciated, and I was hoping the resort might offer some type of upgrade or gesture for the inconvenience, but that wasn’t provided. That said, the hospitality and service from the staff were...