Cari Hotel di Solidaridad

"Room service was very slow and the calls for the room service would always drop."

"El hotel está bonito, con todos los servicios incluidos, los restaurantes ricos. Todo agradable y lo que me gustó mucho es que está a unos pasos para poder ir al parque de xcaret"

"Before your arrival at the hotel, it's essential to read all the details thoroughly. Most services require reservations days, if not weeks, in advance, including transportation back to the airport. From my personal experience, I stayed in a junior suite, which was clean and comfortable. The property itself was well-maintained, and the food was excellent. However, there were significant drawbacks: • Tipping Culture: Employees seemed overly focused on receiving tips. If you didn't tip, you were...

"Great resort"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"Everything"

"Staff was super helpful upon arrival & during our entire stay. From the lobby staff to the dining staff and then service staff around the pool and around the property- all friendly and kind. Only downfall is that there isn’t easy access to the beach but the plenty of pools make up for it :)."

"Everything about this resort is just beautiful. The check in process was a breeze, the staff is so friendly and helpful and professional. All the food was great. Especially Ember restaurant. We had an especially large group and all the staff were so accommodating and the food was truly amazing. The manager Jose Luis came over to our table to make sure everything was to our liking. We were all so pleased . Can’t wait to come back ."

"Rooms are nice and spacious . We stayed Thursday to Tuesday, in July. Staff were nice and the resort was fairly clean. Pool could have been cleaned better. Only one guy cleaned 2 massive pools in like and hour. Sometimes there were left over cups floating around. The staff at the bars were nice but the alcohol was terrible. They showed premium brands but did not taste like it and were watered down. The food at the buffet started out amazing and lots of options, but as the week went on...

"The location of the resort was great, however my only qualm was that although the resort is near the beach you have to physically leave the resort to get to the beach."

"Everything about this property was incredible. It was off the charts. The food was by far the best I’ve ever had at an all-inclusive resort. Everything was fresh, selections were plentiful and diverse, and the recipes were delicious. The staff was accommodating, helpful, and friendly, and anytime I even considered needing something, they had it ready for me before I could finish my sentence. The speakeasy was absolutely adorable. I wish I got to enjoy it more than one night because one of the...

"Bien en general alimentos y servicios solo las recámaras se ven antiguas y la que nos tocó muy sucia"

"Goof"

"This boutique resort is the top we've ever been to (it rates very high globally and its for a very good reason). My wife and I celebrated our 25th anniversary there and we were treated like royalty. The staff was amazing, the food was amazing, the place was so beautiful, romantic, exquisite and unique. The beach was lovely and I'm sure to go back soon with our whole family. Probably the best resort in Mexico, it's worth every penny!"