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"Staff is rude, call down to find out when restaurant was to open they hung up on me, asked for extra blanket, never came, I stayed there in the 90s ... it looks the same, I hear owners want to convert to apartments ... I think that's a good idea since the hotel is in horrible shape"

"The hotel is in a great location for walking old Sacramento. That was the high point. It’s literally right off the highway. The highway is loud from the location, if you’re bothered by noise. They have breakfast, but it’s coffee, a few muffins and bagels only. The property is being renovated, they started work on that very early in the morning. If you’re looking for a no frills easy place to stay while exploring the city, this is the place."

"Clean,Staff was nice"

"Perfect location for our short trip to visit family. I wish housekeeping would stop by daily to replace the towels and make our bed. After all, we were “on holidays”."

"I like everything but no water in the refrigerator."

"Upon arrival there was a huge wedding party at the entry blocking all foot and veh traffic. It's already valet only. I got checked into a room DIRECTLY under the rooftop bar where the wedding was. She never even told me about the wedding or details or noise advisory. I get to my room and there's a rave going on with crazy amplified sound. I eventually get moved to then learn the entire rooftop bar is closed and no access. Oh and also they are closed until Wednesday. No pool, no comfortable lounge area besides the check in lobby, no parking, restaurant is wildly over priced. My mother's day get away was awful. Thank you Hyatt Centric "

"Customer service is horrible. Staff is not friendly or helpful, long wait times for any concerns that need to be addressed. The hotel is advertised as a convenient location for customers traveling in and out of the Sacramento Airport but amenities like breakfast are not offered until 7am. If you have a flight that leaves at 8am or even 9am you have over paid for a hotel that makes it difficult to take advantage of the amenities advertised as part of the hotel package. The hotel is clean."

"We had a great time ❤️"

"Fantastic hotel... loved it, heading back soon. "