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"Great hotel overall - nice room, friendly staff, good bed, and shower was too notch. Only small thing was that the building was a bit of a maze trying to find the rooms. I'd happily stay there again when I next come to Birmingham. Highly recommend! "

"Breakfast was absolutely fantastic you won’t be disappointed, the rooms for the most were okay, we had an issue with our room the staff were apologetic and they acted quickly and upgraded our room. For me that’s what top hotels do. My regards to the deputy and his team they were stellar, and hotel always smells amazing, wherever we walk outside the room, and the decor was really nice."

"All good except bathroom, awful shower"

"Nice room great location next to arena.Easy access to NEC amenities "

"The staff were very friendly, helpful and professional. Breakfast was good, they ran out of cups/mugs for the hot drinks so we had to use disposable cups. Room- Hair clump found on carpet in the bedroom. Too layer of bath was damaged. Toilet roll holder was loose and we couldn’t tighten it. Corridors are noisey when people are talking, can hear everything in the rooms."

"The breakfast was lovely but my husband said the hot choices could have been hotter and the eggs was hard otherwise we would stay again"

"Tired and dated since Marriot sale Money grabbing pit "

"Really lovely experience from start to finish—kind and courteous staff and nice, clean, comfortable rooms. Beautiful hotel as well!"

"lovely clean hotel, but be warned parking is expensive like a lot of hotels"