Cari Hotel di Richmond-upon-Thames

"Reception was unfortunately disorganised with many arrivals happening at once. Rooms were not ready and I would think this is a daily occurrence. We ate dinner in the connecting Hotel…. Food and service was cery good. The room was generally fine; bed clean and comfortable. Shuttle was a real bonus …. £7 per person which was not advertised anywhere."

"Good place for transfer and quick stay."

"Good choice for a stay near Heathrow airport. We especially appreciated the air conditioning, as temperatures were high, and the sound-proofing, which allowed us to get a good nights rest before flying out. The room was smallish and the bathroom very small, but still perfectly adequate. Food in the restaurant was good, and the breakfast buffet was fantastic. You should be aware that on-site parking is available, but the lot is owned/managed by a third party and you do have to pay."

"Handy overnighter at Heathrow if flights don’t connect. We booked an executive room - the breakfast was the worst I have ever encountered. Very basic bread, thinly sliced ham and cheese - all very low quality. Evening offerings were a lot better, wine barely drinkable though. All staff were lovely, friendly and helpful."

"location was good and clean room with helpful staff"

"Generally is ok"

"The stay was comfortable. It would be best if dining discount was given regardless if we would or would not use it."

"Parking available at the hotel - for a fee - made hotel quite convenient. Late night access to lounge and bar a plus. Staff friendly and helpful."

"Nice and clean, staff very helpful"

"The Windows could’t be opened..because of safety I suppose. I’m sorry to have to tell you that the bathroom floor was a bit sticky and needs better cleaning. I chose the hotel because of good location and for easy journey to Heathrow AirPort. The staff was always helpful when I needed help."

"Convenient for early flights at Heathrow."

"Great hotel, great location, very expensive parking!"

"Great value for money, comfortable bed, clean room, decent breakfast, air conditioned and quiet room. Would have given 5 star, but for some minor maintenance required in bathroom on the ceiling and flickery light in room (but nothing concerning)."

"Staff was great! Minor details made the stay less than perfect. AC in my room would turn off after a few hours, carpet"