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"The hotel staff who attended to us is kind and speaks good English, this is much appreciated as we encountered challenges when communicating with some locals. There's a mini store offering snacks and souvenirs at the lobby, which was convenient for us to buy something to eat at this quiet area. The room is very spacious with a side view of the Mount Fuji, breakfast is fine, checkout process was smooth. Overall it's a great hotel for staying in this area."

"Exceeded all expectations. Firstly time at ryokan and by far it's my favorite part of my Japan trip. The staff were all extremely friendly and professional. Rooms were clean and had all the amenities I needed. The baths were amazing. Highly recommend. "

"This hotel is dated but very clean. The staff is very friendly and helpful. The breakfast and the Onsen were very nice. "

"Huge rooms, perfect for families that want some space to relax. The sauna was a nice treat. We could see Mt Fuji from our living room."

"Clean room and always a great buffet. "

"Room is clean. Mattress is stiff but otherwise we had a great stay here. "

"Spotless, beautiful room with wonderful amenities! I thought that the staff worked very hard on making the stay as enjoyable as possible."

"The staff are excellent, friendly and extremely helpful. We had a Japanese style room which was clean, spacious and very comfortable. Breakfast was a set Japanese menu which changed each day. The food was excellent and there was plenty of it. The onsen was relaxing and there is a great view of Mount Fuji from the observation deck, cloud permitting!"

"Beautiful room, excellent tea, ofuro was pleasant, stellar service and dining at the restaurant. Highly recommended! "