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"音楽堂や、八ヶ岳高原ヒュッテなど由緒ある美しい建築物を丁寧に維持管理していて素晴らしいです。サービスも行き届き皆温かい笑顔で対応していただき、良い新年を迎えることが出来ました。6歳と4歳の孫も普通のディナーでしたがほぼ完食でした。40年前にヒュッテに立ち寄り2度目でしたが変わっておらず感激でした。次回はコンサートに合わせて宿泊したいです。"

"駐車場が坂道にある為、雪の日は慣れなないと少し怖い。"

"目的だった満天の星は見られませんでしたが、リラックスできた滞在でした"

"Very nice staff and family friendly amenities!"

"best choice"

"If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place. "

"It is too overpriced, very old and cleaning room is lazy! Two day night stays for 350000 yen with no breakfast? However, it is Dec 27 and 28 ! I expected better! "

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Awesome onsen facility and hotel meals! "

"The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money."

"A lovely property! The house and rooms are very clean and well maintained. We thoroughly enjoyed our stay and will definitely book this property again should we visit in future."

"Good out of season place, large dog friendly, boxer!"

"コテージがそれぞれオーナーが違うのかなぁ。宿泊したすぐ近くのコテージはゴミ屋敷で景観が最低でした。"

"The location was great with Katakurakan right in front of Hotel."

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony. "