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Tateshina Grand Hotel Takinoyu

4.0 star property
Mountain tranquility awaits with mineral hot springs to soak in after a day of exploration, plus two restaurants serving authentic Japanese cuisine

Choose dates to view prices

Tateshina Grand Hotel Takinoyu, nestled in the mountains, offers four indoor mineral hot springs and a sauna for relaxation. Guests can book a rejuvenating massage and enjoy local flavors at the two on-site Japanese restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is RM567
RM631 total
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Disability Access)

In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Disability Access)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Quadruple Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Standard Room, Non Smoking (Japanese-Style)

In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Japanese-Style)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking (Japanese-Style)

In-room safe, free WiFi, bed sheets

Superior Room, Non Smoking (Japanese-Style)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Family Room, Non Smoking (Japanese-Style Superior)

In-room safe, free WiFi, bed sheets

Family Room, Non Smoking (Japanese-Style Superior)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-Style Deluxe Room, Non-smoking

In-room safe, free WiFi, bed sheets

Japanese-Style Deluxe Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 46 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for Suite, Non Smoking (Japanese-Style Room)

In-room safe, free WiFi, bed sheets

Suite, Non Smoking (Japanese-Style Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Standard Room with Tatami Area, Non-smoking

In-room safe, free WiFi, bed sheets

Standard Room with Tatami Area, Non-smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • 62 sq m
  • Sleeps 7
  • 5 Single Futons and 2 Large Single Beds

View all photos for Superior Room, Non Smoking (with Tatami Area)

In-room safe, free WiFi, bed sheets

Superior Room, Non Smoking (with Tatami Area)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 6 Single Futons and 2 Large Single Beds

View all photos for Room, Non Smoking (with Tatami Area - Disability Access)

In-room safe, free WiFi, bed sheets

Room, Non Smoking (with Tatami Area - Disability Access)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons and 2 Large Single Beds

View all photos for Suite Room, Non-smoking

In-room safe, free WiFi, bed sheets

Suite Room, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • 65 sq m
  • Sleeps 4
  • 2 Single Futons and 2 Large Single Beds

View all photos for Executive Room, Non Smoking

In-room safe, free WiFi, bed sheets

Executive Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • 47 sq m
  • Sleeps 8
  • 6 Single Futons and 2 Large Single Beds

View all photos for Presidential Room, Non Smoking

In-room safe, free WiFi, bed sheets

Presidential Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • 68 sq m
  • Sleeps 6
  • 4 Single Futons and 2 Large Single Beds

View all photos for Sky Comfortfloor Quadruple Room Non-Smoking

In-room safe, free WiFi, bed sheets

Sky Comfortfloor Quadruple Room Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Shower/bath combination
Private bathroom
Bidet
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Sky Comfortfloor with Tatami area Non-Smoking

In-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non-Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • 45 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Sky Comfortfloor with Tatami area Non Smoking

In-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • 42 sq m
  • Sleeps 6
  • 2 Large Single Beds, 3 Single Futons and 1 Single Bed

View all photos for Sky Comfortfloor with Tatami area, Non-Smoking

In-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • 62 sq m
  • Sleeps 6
  • 2 Large Single Beds, 3 Single Futons and 1 Single Bed

View all photos for Riverfront Triple Room with Open-Air Bath Non-Smoking

In-room safe, free WiFi, bed sheets

Riverfront Triple Room with Open-Air Bath Non-Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • River view
  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Riverfront Tatami area with Open-Air Bath, Non-Smoking

In-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • River view
  • 40 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bed and 2 Single Futons

View all photos for Riverfront Tatami area with Open-Air Bath Non Smoking

In-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • River view
  • 52 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Bed and 3 Single Futons

View all photos for Riverfront Tatami area with Open-Air Bath, Non Smoking

In-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • River view
  • 64 sq m
  • Sleeps 7
  • 2 Large Single Beds, 1 Single Bed and 4 Single Futons

View all photos for Kids Deluxe Room, Non Smoking

In-room safe, free WiFi, bed sheets

Kids Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Shower/bath combination
Private bathroom
Bidet
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bed and 1 Single Bunk Bed

View all photos for Baby Deluxe Room, Non Smoking

In-room safe, free WiFi, bed sheets

Baby Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Shower/bath combination
Private bathroom
Bidet
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Large Single Bed

View all photos for Superior Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Triple Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Shower/bath combination
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for River Front Terrace Triple Room (Non-Smoking)/32sqm

Bathroom

River Front Terrace Triple Room (Non-Smoking)/32sqm

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Shower/bath combination
Hairdryer
Deep-soaking bath
  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for River Front Terrace Suite Room (Non-Smoking)/39sqm

Bathroom

River Front Terrace Suite Room (Non-Smoking)/39sqm

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Hairdryer
Deep-soaking bath
Bidet
  • 39 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for River Front Terrace Suite Room (Non-Smoking)/52sqm

In-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/52sqm

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Shower/bath combination
Hairdryer
Deep-soaking bath
  • 52 sq m
  • Sleeps 6
  • 2 Large Single Beds and 3 Single Futons

View all photos for River Front Terrace Suite Room (Non-Smoking)/64sqm

In-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/64sqm

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Hairdryer
Deep-soaking bath
Bidet
  • 64 sq m
  • Sleeps 7
  • 2 Large Single Beds, 4 Single Futons and 1 Single Trundle Bed
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About the area

Located in Chino, Tateshina Grand Hotel Takinoyu is in the mountains. Takabayashi Fish Farm and Pilatus Tateshina Ski Area are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Tateshina Leisure Land and Barakura English Garden. Tateshina Aquarium and Otonashinoyu are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing. Visit our Chino travel guide
Map
4028 Kitayama, Chino, Nagano-ken, 391-0393

What's nearby

  • Mishaka Pond located in Chino, Nagano-pref, Japan Reflection on the pond is quite gorgeous here. The famous Japanese painter, Kaii Higashiyama was inspired to draw a painting from this scenery, as he imagining a unicorn is living in this pond. Beautiful, fantasy-like place. Great spot for photographers.
    Yatsugatake-Chushinkogen Quasi-National Park
    1 min walk - 0.0 km
  • Tateshina Great Waterfall
    1 min walk - 0.0 km
  • Takabayashi Fish Farm
    6 min walk - 0.6 km
  • Tateshina Leisure Land
    15 min walk - 1.3 km
  • Tateshina Lake
    17 min walk - 1.4 km

Getting around

  • Suzurannosato Station
    22 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    71 min drive

Restaurants

  • 蓼科牛 Ittou
    16 min walk
  • tiny garden 蓼科 cafe
    2 min drive
  • the switchback TATESHiNA farm and trails
    20 min walk
  • Bon Accueil ボナキュー XIV蓼科
    5 min drive
  • そば処 やまなみ
    15 min walk

About this property

Tateshina Grand Hotel Takinoyu

Upscale ryokan in the mountains
Consider a stay at Tateshina Grand Hotel Takinoyu and take advantage of an indoor mineral hot spring (onsen), a coffee shop/cafe and an arcade/games room. For some rest and relaxation, visit the 4 indoor hot springs or sauna, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, dinner, light fare and Japanese cuisine. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • An electric car charging station, meeting rooms and a water dispenser
Room features
All 160 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Deep-soaking baths, bidets and free toiletries
  • Fridges, heating and daily housekeeping

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8.2 out of 10, Very good, 489 reviews
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RM338 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,900 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cascade Lounge
  • エルバージュ（Herbage）
  • 御堂小路（Midou Kouji）

Things to do

  • 6 indoor/outdoor hot springs
  • Arcade/game room
  • Full-service spa
  • Karaoke

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 2 outdoor hot springs
  • 4 indoor hot springs
  • 6 indoor/outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For the comfort of guests using the public bath, this property does not permit children who wear nappies to use the facilities at any time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1900 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Takinoyu Chino
Tateshina Grand Takinoyu
Tateshina Grand Takinoyu Chino
Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Hotel Takinoyu Ryokan
Tateshina Grand Hotel Takinoyu Ryokan Chino

Frequently asked questions

Is Tateshina Grand Hotel Takinoyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Tateshina Grand Hotel Takinoyu?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Tateshina Grand Hotel Takinoyu on 18 Mar 2026 start from RM567, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tateshina Grand Hotel Takinoyu?

Self-parking is free at this property.

What time is check-in at Tateshina Grand Hotel Takinoyu?

Check-in begins at 3 PM.

What time is check-out at Tateshina Grand Hotel Takinoyu?

Checkout is at 10 AM.

Where is Tateshina Grand Hotel Takinoyu located?

Situated in the mountains, this spa ryokan is steps away from Yatsugatake-Chushinkogen Quasi-National Park and Tateshina Great Waterfall. Takabayashi Fish Farm and Tateshina Leisure Land are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tateshina Grand Hotel Takinoyu Reviews

8.6

Excellent

8.6

Cleanliness

7.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 139 out of 277 reviews
Rating 8 - Good. 97 out of 277 reviews
Rating 6 - Okay. 26 out of 277 reviews
Rating 4 - Poor. 11 out of 277 reviews
Rating 2 - Terrible. 4 out of 277 reviews

Reviews

10/10 Excellent

Wai Khoon

Liked: Cleanliness, staff & service, room comfort
Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is kids-friendly so I highly recommend this place for families who are looking for an onsen stay that welcomes children. The hotel itself is very big and offers various activities. I wish they could improve the traffic at the breakfast buffet. We had to wait for 10-15 mins but it's closed at 9am sharp which meant we had little time to enjoy our breakfast. Will definitely go back when we visit Nagono again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent retreat for relaxation

An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
Stayed 2 nights in Nov 2022

6/10 Okay

Verified traveller

beautifl waterfall

massage was fabulous! and dinner was so many menus and local begetabls was so fresh and tasty.
Stayed 1 night in Jul 2017

10/10 Excellent

Dawson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese.
Stayed 1 night in Jun 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked to stay here and the room was outdated. we wanted to use the onsen but wasn't able to because they had strict no tattoos.
Stayed 1 night in May 2025

6/10 Okay

Minoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で、温泉浴室が満足。食事も品数豊富で連泊してもいい。
Stayed 1 night in Mar 2026

10/10 Excellent

Shuhei

Liked: Cleanliness
100年の歴史を感じた
Stayed 2 nights in Feb 2026

10/10 Excellent

shunsuke

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。 食事も美味しかった。
Stayed 1 night in Jan 2026

10/10 Excellent

Minoru

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で快適でした。
Stayed 2 nights in Jan 2026

10/10 Excellent

masayoshi

Liked: Cleanliness, amenities, property conditions & facilities
凄く良かった！ブュッフェが最高だった！
Stayed 1 night in Jan 2026

4/10 Poor

高橋

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の際、20分位席に着くまで待って、さらにキッズフードコーナーに、子供用のスプーンとフォークが無かったので男性スタッフに伝えた所、スプーンだけ補充されました。 別の女性スタッフにフォークも欲しいと伝えた所、茶色のエプロンをしているスタッフが社員なのでそっちに聞いて下さいと言われ、茶色エプロンのスタッフにお願いしました。そもそも、パートだろうが社員だろうがこちらには関係ない。 全般的に、フロントスタッフや食事会場の日本人スタッフの愛想が悪い。 朝食の後に、ベッドメイキングをしようとしていた外国人スタッフ数名と部屋に行く途中にすれ違いましたが、元気良く挨拶をしてくれたりと、一生懸命さが見られました。
Stayed 1 night in Jan 2026

10/10 Excellent

亜希子

Liked: Cleanliness, amenities, property conditions & facilities
清潔でスタッフの方々もよかったです。
Stayed 1 night in Jan 2026

10/10 Excellent

knk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂の温泉は身体の疲れが取れたような気がします。たいへん良かった。
Stayed 1 night in Nov 2025

10/10 Excellent

EN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のビュッフェが素晴らしい！
Stayed 1 night in Oct 2025

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良質な温泉と温かなスタッフのホテルです。 規模の大きなホテルですが、浴場は4ヶ所あり4回の入浴は全て混雑を感じることなく快適でした。 伝統的な宿で施設は新しく無い面もありますが、随所にホスピタリティを感じる宿でした。
Stayed 1 night in Sep 2025

6/10 Okay

CHIEKO

Disliked: Staff & service, amenities
温泉好きな私ですが美人の湯の割には お風呂後の肌にツルツル感、すべすべ感がありません！ 残念デス😢
Stayed 2 nights in Aug 2025

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場や露天風呂が充実しており、ゆっくりお湯に浸ってのんびりできます。 施設自体は古いですが、リノベーションされており、特に大きな問題はありませんでした。 ただ、チェックイン時に混雑して待たされたことが、少し残念でした。
Stayed 1 night in Jul 2025

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックインの担当が研修生で観光地への行き方、場所の説明が不適切だった。
Stayed 2 nights in Jul 2025

6/10 Okay

NORIHIKO

チェックイン時のスタッフの対応が早口で分かりにくかったかな
Stayed 1 night in Jun 2025

8/10 Good

アツコ

Liked: Amenities
前もって車椅子を準備して頂けるようにお願いして、宿泊施設から準備しておきますってお返事を頂いていたのに､こちらから車椅子は？って確認してもフロントの方は分からなかった。 このような時は誰がみても分かるように工夫して頂きたいと思います。 宜しくお願い致します🙇‍♂️
Stayed 1 night in Jun 2025

10/10 Excellent

Mieo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

想像以上に良かった。

出張から帰る際、用事があってこちらのホテルを利用させて頂きました。 仕事も残っていたので、お部屋にお風呂が付いている部屋がいいと思い今回のお部屋(160号)を決めました。 もう全てが想像の上をいく快適さで、ゆったりとリラックスしながら仕事も捗りましたし、フルリモートで働いているのでワーケーションにも非常に良いと感じました。 2色付きプランでもあったので、夕食に行く日本らしいビュッフェが揃い、こちらも満足。ただ朝食は寝過ごしてしまい断念。 敢えて言うなら、リラクゼーションもしくは外部からのマッサージなどがあると更にリラックスできると思いました。 都内や関西で感じるオーバーツーリズムによる民度の低い外国人も居なく、以前の日本に戻ったような感覚でした。 また近くに用事がある際は必ず利用させていただきます。
Stayed 1 night in May 2025

10/10 Excellent

ミユキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切な対応でした
Stayed 1 night in May 2025

4/10 Poor

Rickey

Disliked: Staff & service, amenities
When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!
Stayed 1 night in May 2025

10/10 Excellent

まさあき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂 最高です。
Stayed 1 night in Apr 2025