ANA Holiday Inn Resort Karuizawa by IHG

Mineral hot springs and charming streets await at President Resort Hotel Karuizawa, where relaxation meets the scenic beauty of this mountain retreat

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Dates

June 2026

July 2026

Spa - ANA Holiday Inn Resort Karuizawa by IHG (Naganohara)

Down duvets, in-room safe, WiFi, bed sheets - ANA Holiday Inn Resort Karuizawa by IHG (Naganohara)

Bar (on property) - ANA Holiday Inn Resort Karuizawa by IHG (Naganohara)

Travelers enjoy the indoor mineral hot spring at President Resort Hotel Karuizawa, with two pools and a peaceful terrace for relaxation. The hotel offers easy access to Old Karuizawa Ginza Street, and the staff is ready to help with local recommendations.

Very good

Popular amenities

Pool
Spa
Parking included
Restaurant
Air-conditioning
Gym

RM299 total

9 Jun - 10 Jun

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Similar properties

Parking included
Free Wi-Fi
Air-conditioning
Laundry room

RM416 total

22 Jun - 23 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for JPY 5000 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately JPY 3000 per person
Rollaway bed fee: JPY 5000 per night
Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and window guards

We should mention

Pool access available from 7:00 AM to 8:00 PM

Hot springs access available from 6:00 AM to midnight

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does ANA Holiday Inn Resort Karuizawa by IHG have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at ANA Holiday Inn Resort Karuizawa by IHG?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at ANA Holiday Inn Resort Karuizawa by IHG on 9 Jun 2026 start from RM272, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ANA Holiday Inn Resort Karuizawa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA Holiday Inn Resort Karuizawa by IHG?

Self-parking is free at this property.

What time is check-in at ANA Holiday Inn Resort Karuizawa by IHG?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at ANA Holiday Inn Resort Karuizawa by IHG?

Checkout is at 11:00 AM.

Where is ANA Holiday Inn Resort Karuizawa by IHG located?

Located near the slopes, this Naganohara hotel is in the mountains, steps from Karuizawa Snow Park and within 12 mi (20 km) of Karuizawa Stone Church and Karuizawa Toy Kingdom. Hiroshi Senju Museum and Karuizawa Indoor Tennis Court are also within 12 mi (20 km).

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Reviews

8.4

Very good

8.6

Cleanliness

6.6

Location

8.4

Staff & service

8.2

Property conditions & facilities

Verified

10/10 Excellent

Zoran

13 Apr 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brand new, beautifully clean, fantastic staff. In a wonderful forest location and one of the best buffet breakfasts we’ve had.

Stayed 2 nights in Mar 2026

Verified

10/10 Excellent

Ben

7 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here woth 4 kids to ski. Great spot and friendly staff. Will stay longer next time round

Stayed 2 nights in Jan 2026

Verified

10/10 Excellent

Ka Pui

8 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great forest view and the whole stay experience is nice. It is in the rural area so there is no sight seeing spot around. The shuttle bus to hotel need to reserve first, not hop-on hop-off type.

Stayed 1 night in Dec 2025

Verified

8/10 Good

Siu Mei

2 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice view! Excellent views of maple leaves! But a bit too far from the station.

Stayed 2 nights in Oct 2023

Verified

10/10 Excellent

Dallas

21 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The proximity to the snow park was amazing but the service from the staff is what i will remember about the resort. They were all very lovely and welcoming! Excellent job team!!! 👍

Stayed 5 nights in Dec 2023

Verified

8/10 Good

Celia

13 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have staff that speak really good English. Room is spacious. Golf court locates just next to the hotel. There is also an indoor swimming pool additional to the hot spring. It is a pity that time is tight and cannot try the pool.

Stayed 1 night in Aug 2023

Verified

10/10 Excellent

Ankit

12 May 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice experience, must go place

Stayed 1 night in May 2026

Verified

10/10 Excellent

Ippei

10 May 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one of the hidden high value spot in Karuizawa area.

Stayed 1 night in May 2026

Verified

10/10 Excellent

Toshiki

5 Dec 2025

Clean and good hotel.

Stayed 1 night in Nov 2025

Verified

2/10 Terrible

Arie

12 Jul 2023

Liked: Staff & service

It's very quiet and the staff is very friendly. I didn't like the the bed wes very small and for futon you get a blanket (I wouldn't call it a mattress) it's actually a skinny blanket and I slept on the hard floor the hole night

Stayed 1 night in Jul 2023

Verified

4/10 Poor

Sau Wai Eliza

13 Nov 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Reception staff don’t familiar with check in process.

Stayed 2 nights in Nov 2022

Verified

10/10 Excellent

Tadahiro

29 Mar 2026

Liked: Cleanliness, staff & service, property conditions & facilities

施設内が清潔に保たれておりました。ホテルまでの道路以外は概ね満足でした。

Stayed 1 night in Mar 2026

Verified

10/10 Excellent

Yue

24 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

とても快適に過ごせるホテルでした。お部屋も広くてゆったりしており、リラックスできました。子どもが遊べる設備もあり、子どももとても楽しそうにしていました。家族連れにもおすすめできるホテルだと思います。

Stayed 1 night in Dec 2025

Verified

8/10 Good

James

23 Feb 2026

Liked: Cleanliness, property conditions & facilities

Clean, nice buffet

Stayed 4 nights in Jan 2026

Verified

4/10 Poor

MANA

13 Feb 2026

Disliked: Cleanliness, staff & service, amenities

お部屋の清掃が行き届いて無いと感じました。空気清浄機の水タンクは垢まみれでした。アメニティやサービスのコーヒーなど、使いまわしてるなと感じるほどクシャクシャで汚くとても残念でした。受付も外人さんが多く質問しても分からない事が多くとても不便でした。スキー場が近いので選びましたが、もう行かないと思います

Stayed 1 night in Feb 2026

Verified

8/10 Good

CHENG DA

27 Jan 2026

Liked: Cleanliness, staff & service, amenities

除了洗衣機只有兩台真的太少了，非常難排到，其他都很棒

Stayed 2 nights in Jan 2026

Verified

10/10 Excellent

Takashi

25 Jan 2026

Liked: Cleanliness, staff & service, amenities

先日お世話になりました。リニューアル前も宿泊しましたが、色々改善されていてこれぞ日本のホスピタリティと感じ大満足です。幼稚園、小学生の子供と一緒であれば、1泊ではものたりないくらい遊び場が充実しております。私自身海外も含め色々なホテルに泊まった経験がありますが、規模の大きさは除いて個人的には4つ星クラスのサービスでした。　朝のビュッフェが種類も豊富です。また2,3月にお世話になりたいと思います。

Stayed 1 night in Jan 2026

Verified

6/10 Okay

wing sze

24 Dec 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

客房夠新，夠大。全幢酒店只有4部洗衣乾衣機。步程十分鐘有滑雪場，有3所滑雪學校適合初學者。酒店非常遙遠（全部山路），距離車站王子商場需時35分鐘，没有街燈。駕車人士要十萬分小心隨時有野豬，狐狸，兔子經過。

Stayed 2 nights in Dec 2025

Verified

8/10 Good

Kenichi

24 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

日本人スタッフだけでなく外国人スタッフたちの対応姿勢が丁寧で良かったです。まだ不慣れな人もいるようでしたが、みな一生懸命に取り組んでいる様子でした。

Stayed 1 night in Dec 2025

Verified

8/10 Good

DOHYUNG

1 Dec 2025

Liked: Cleanliness, staff & service, amenities

素晴らしいリゾートです。

Stayed 2 nights in Nov 2025

Verified

10/10 Excellent

nakachi

24 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

夜遅くにチェックインしましたが、非常に丁寧対応頂きました。簡易ベットの準備がされていなかったのが、少し残念でした。

Stayed 1 night in Oct 2025

Verified

8/10 Good

Genta

26 Oct 2025

Liked: Cleanliness, staff & service, room comfort

きれいだった

Stayed 1 night in Oct 2025

Verified

10/10 Excellent

FUMIHIRO

20 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

紅葉し始めていて綺麗だった

Stayed 1 night in Oct 2025

Verified

10/10 Excellent

あきら

20 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

軽井沢と草津、どちら行くにも便利、窓いっぱいにゴルフコースが眺められてとても贅沢な時間が過ごせました日曜日にチェックインしたので空いてました　また来ます!

Stayed 1 night in Oct 2025

Verified

10/10 Excellent

YOSHIHITO

10 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

部屋は広く清潔で良かったです。 hotels.comで予約と支払いをしたのにチェックアウトの時に宿泊費の請求をされましたが、支払済と話したら納得していただきました。眺めも良く素敵なホテルでした。

Stayed 1 night in Oct 2025

ANA Holiday Inn Resort Karuizawa by IHG

Choose dates to view prices

Photo gallery for ANA Holiday Inn Resort Karuizawa by IHG

Reviews

Popular amenities

Similar properties

Hotel Rosso Karuizawa

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Reviews

Very good

8.6

6.6

8.4

8.2

Reviews

10/10 Excellent

Zoran

Zoran

10/10 Excellent

Ben

Ben

10/10 Excellent

Ka Pui

Ka Pui

8/10 Good

Siu Mei

Siu Mei

10/10 Excellent

Dallas

Dallas

8/10 Good

Celia

Celia

10/10 Excellent

Ankit

Ankit

10/10 Excellent

Ippei

Ippei

10/10 Excellent

Toshiki

Toshiki

2/10 Terrible

Arie

Arie

4/10 Poor

Sau Wai Eliza

Sau Wai Eliza

10/10 Excellent

Tadahiro

Tadahiro

10/10 Excellent

Yue

Yue

8/10 Good

James

James

4/10 Poor

MANA

MANA

8/10 Good

CHENG DA

CHENG DA

10/10 Excellent

Takashi

Takashi