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We didn’t expect much, based on the reviews. It was a nice resort at one time, but it is very run down. Our first night was terrible. The bathroom ceiling leaked in multiple places and was not nice. The bedding was not very clean and there was black mould in multiple locations. The next day we complained ...

Gem allows the privacy of being in a private island. This could be further enhance by having a more up to date setting of a restaurant. Staffs are friendly and warmth.

Good place.nice place nice food n fresh air n so cheap

The beach was great and love tye food

Room waa very clean and silint

Swimming is ok for kids n clean but the serounding area was dirty

The property is in a good location in the centre of Kuala Terengganu, and is adjacent to a mall. It is a new and modern hotel and hopefully the hotel will be properly maintained over time. Most of the staff were also courteous. However, the security access of the hotel needs to be improved as anyone ...

Easy n near to lots of places. Convenient as it is walking distance to Mydin

Trendy and helpful staffs