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Sumai Hotel Apartment

Photo gallery for Sumai Hotel Apartment

Front of property
Apartment, 3 Bedrooms | Desk, iron/ironing board, free WiFi, bed sheets
Designer store

Overview of Sumai Hotel Apartment

Sumai Hotel Apartment

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
Lot 4479 Jalan Persinggahan, Batu Buruk, Kuala Terengganu, Terengganu, 20400

Guests rated this location 7.7/10 - Good

Explore the area

  • Popular LocationBatu Buruk Beach14 min walk
  • Popular LocationSultan Ismail Nasiruddin Shah Stadium17 min walk
  • Popular LocationZainal Abidin Mosque6 min drive
  • AirportKuala Terengganu (TGG-Sultan Mahmood)26 min drive

Room options

About this area

Kuala Terengganu

Sumai Hotel Apartment is located in Kuala Terengganu. The area's natural beauty can be seen at Batu Buruk Beach and Bukit Che Long, while Terengganu Craft Cultural Centre and Terengganu State Museum are cultural highlights.

What's nearby

  • Batu Buruk Beach - 14 min walk
  • Sultan Ismail Nasiruddin Shah Stadium - 17 min walk
  • Istana Maziah - 2 min drive
  • Bukit Che Long - 4 min drive
  • Zainal Abidin Mosque - 6 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 26 min drive


  • Tealive - 7 min walk
  • Z-Bajet. Restoran - 3 min walk
  • Kopi Mesin - 3 min walk
  • Uncle Chua Signature - 5 min walk
  • Chicken Cottage - 6 min walk

About this property

Sumai Hotel Apartment

3-star hotel
Sumai Hotel Apartment provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and free newspapers
  • Luggage storage, barbecues and smoke-free property
  • Guest reviews speak highly of the location
Room features
All 64 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water. Guests reviews speak well of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Showers, bidets and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, ceiling fans and daily housekeeping


English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 20 for adults and MYR 12 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Bintang Laut

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms


  • BBQ grill(s)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Ceiling fan


  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water


  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone

Similar properties

See similar properties



Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 20 for adults and from MYR 12 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Sumai Hotel Apartment Kuala Terengganu
Sumai Apartment Kuala Terengganu
Sumai Apartment
Sumai Hotel Kuala Terengganu
Sumai Hotel Apartment Hotel
Sumai Hotel Apartment Kuala Terengganu
Sumai Hotel Apartment Hotel Kuala Terengganu

Frequently asked questions

Does Sumai Hotel Apartment have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 28 Mar 2023 start from RM 137.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sumai Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sumai Hotel Apartment?

Self-parking is free at this property.

What time is check-in at Sumai Hotel Apartment?

Check-in is from 3 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sumai Hotel Apartment?

Checkout is at noon. Late check-out is available for a fee.

Where is Sumai Hotel Apartment located?

Situated in Kuala Terengganu, this hotel is within a 15-minute walk of KTCC Mall and Batu Buruk Beach. Sultan Ismail Nasiruddin Shah Stadium and Kuala Terengganu Drawbridge are also within 1 mile (2 km).

Can I cancel my reservation for free at Sumai Hotel Apartment and receive a full refund?

Yes, Sumai Hotel Apartment offers free cancellation on select room rates, because flexibility matters! Please refer to Sumai Hotel Apartment cancellation policy on our site for more details about any exclusions or requirements.


Rating 10 - Excellent. 5 out of 53 reviews" "
" "10 - Excellent 9%
Rating 8 - Good. 20 out of 53 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 18 out of 53 reviews" "
" "6 - Okay 34%
Rating 4 - Poor. 6 out of 53 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 4 out of 53 reviews" "
" "2 - Terrible 8%




Staff & service




Property conditions & facilities


8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Nor Afida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimal tapi boleh stay lagi.
Aircond rosak tapi lepas maintance datang, sejuk semula :) Telefon pun rosak tapi maintainece tukar telefon lain & boleh guna. Tapi semua selesai dalam masa kurang 30 minit. TQ Sumai :-) Lantai toilet licin. Tolong sediakan sabun basuh pinggan kalau boleh sebab nak basuh cawan2 tu. Overall okeh, suka :D Tp staff sangat membantu, tq.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location to surrounding
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overall disappointing. I will not come again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will repeact
Stayed 1 night in Aug 2019

6/10 Okay


Travelled with family, Business traveller
Liked: Staff & service
good staff
Stayed 1 night in Aug 2019

4/10 Poor


Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

M Aizuddin

Liked: Staff & service
Just normal aprtment nothing awesome
Stayed 1 night in Jul 2019