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Sumai Hotel Apartment

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Beach
Beach
Beach
Indoor pool

Overview of Sumai Hotel Apartment

Sumai Hotel Apartment

3.0 star property

Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C
Map
Lot 4479 Jalan Persinggahan, Batu Buruk, Kuala Terengganu, Terengganu, 20400

Explore the area

  • Popular LocationBatu Buruk Beach1 min walk
  • Popular LocationSultan Ismail Nasiruddin Shah Stadium17 min walk
  • Popular LocationIstana Maziah2 min drive
  • AirportKuala Terengganu (TGG-Sultan Mahmood)27 min drive

Choose dates to view prices

About this area

Kuala Terengganu

Sumai Hotel Apartment is located in Kuala Terengganu. The area's natural beauty can be seen at Batu Buruk Beach and Bukit Che Long, while Istana Maziah and Kampung Cina are cultural highlights. Terengganu State Museum and Malaysian Handicraft Centre are also worth visiting.
Visit our Kuala Terengganu travel guideOpens in a new window
Map

What's nearby

  • Batu Buruk Beach - 1 min walk
  • Sultan Ismail Nasiruddin Shah Stadium - 17 min walk
  • Istana Maziah - 2 min drive
  • Pasar Payang - 3 min drive
  • Bukit Che Long - 51 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 27 min drive

About this property

Sumai Hotel Apartment

3-star hotel with 24-hour front desk and indoor pool
This smoke-free hotel features an indoor pool, a restaurant and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sumai Hotel Apartment offers 64 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, bidets and complimentary toiletries.

This Kuala Terengganu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 20 for adults and MYR 12 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Bintang Laut

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone

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Kuala Terengganu
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Free WiFi
Family-friendly
Family-friendly
Parking included
Parking included
3 star
3 star
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 20 for adults and MYR 12 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Sumai Hotel Apartment Kuala Terengganu
Sumai Apartment Kuala Terengganu
Sumai Apartment
Sumai Hotel Kuala Terengganu
Sumai Hotel Apartment Hotel
Sumai Hotel Apartment Kuala Terengganu
Sumai Hotel Apartment Hotel Kuala Terengganu

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 3 out of 51 reviews
5 - Excellent 6%
Rating 4 - Good. 20 out of 51 reviews
4 - Good 39%
Rating 3 - Okay. 18 out of 51 reviews
3 - Okay 35%
Rating 2 - Poor. 6 out of 51 reviews
2 - Poor 12%
Rating 1 - Terrible. 4 out of 51 reviews
1 - Terrible 8%

3.2/5

Cleanliness

3.7/5

Staff & service

2.8/5

Amenities

2.9/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimal tapi boleh stay lagi.
Aircond rosak tapi lepas maintance datang, sejuk semula :) Telefon pun rosak tapi maintainece tukar telefon lain & boleh guna. Tapi semua selesai dalam masa kurang 30 minit. TQ Sumai :-) Lantai toilet licin. Tolong sediakan sabun basuh pinggan kalau boleh sebab nak basuh cawan2 tu. Overall okeh, suka :D Tp staff sangat membantu, tq.
Stayed 1 night in Sep 2020

3/5 Okay

Stayed 1 night in May 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Location to surrounding
Stayed 1 night in Mar 2020

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overall disappointing. I will not come again.
Stayed 1 night in Oct 2019